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Trustpilot

How to top up the Holafly eSIM? (Guide)

Learn how to top up your eSIM. Learn everything about this Holafly feature and always stay connected to the internet

Carolina S.

March 31, 2023

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Surely, when using the Holafly eSIM, there are questions about how to top up data once your previous plan runs out of data. Therefore, we will introduce you to our Guide to topping up the eSIM. Certainly, it will help you to enjoy this feature on your trips abroad.

Currently, you can top up your data directly from the Holafly consumer platform, right where your current purchases are. Shall we start with the tutorial?

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What does top-up mean?

Top-Up is the new feature that Holafly has enabled for its eSIM users. Regardless of whether you have a limited data plan or an unlimited data plan, with this new feature, you’ll be able to go on to the user panel to top up cellular data when your data has expired or when it’s all used up.

Topping up data with the Holafly eSIM is easy. In fact, in just a few steps, you can top up from abroad so that you’re always connected.

One of the great benefits of data top-up is that when you use 90% of your plan, you can buy another one for your current eSIM. This way, you won’t run out of data. In addition, when using this feature, you won’t have to buy a new eSIM.

How to top up my Holafly eSIM?

Topping up the Holafly eSIM is a process that won’t take you more than five minutes, since you can do it directly from the Holafly website.

When you have used 90% of the data in your current bundle, you’ll receive an email alert from Holafly, specifying that you can now top up your data.

Consumer dashboard

To continue, we will show you step by step how you can top up data on your Holafly eSIM. This way, you stay connected wherever you go. Pay attention to our instructions:

  • Go on to the consumer dashboard, that is, your shopping portal in Holafly and select the eSIM to which you would like to top up data.
top up holafly esim user dashboard
  • Once you select the eSIM, you must choose the “Add data plan” option.
  • Then, you’ll be able to see the data plan options available for your eSIM, along with the duration, the amount of data, and the price.
top up holafly esim add more data
  • Tap on “buy” on the data plan you want to activate.
  • After that, a box will pop up and you’ll see your order. Check your bundle and, if you agree, tap on “confirm your order.”
top up holafly esim confirm order
  • You’ll be redirected to the web payment section so that you can enter your data, choose the payment method and complete the purchasing process.
top up holafly payment method
  • You will immediately receive an e-mail confirming your purchase.
top up holafly purchase

Remember, the purchased plan will be activated only when the current one expires or consumed all the data.

Important information about the Holafly Top-Up

When topping up your Holafly eSIM data, it’s important that you know some very important details, which we will summarize below:

  • Data top-up is the possibility of increasing or extending the data plan purchased using the same eSIM. In other words, you won’t have to buy a new or additional eSIM.
  • The user has the possibility of topping up data only for the same destination for which the eSIM was purchased. That is, if you have an eSIM for the United Kingdom, you must top up data for that same region.
  • If you need to access the ICCID information or are looking to review the installation manual, remember that the instructions will be available in your email. But as we mentioned before, to top up your data you don’t need to install the eSIM again.

FAQs about the Holafly eSIM top-up feature

When can I top up the data?

You can top up data whenever you need it. As soon as you receive the alert by email when you use 90% of the current data, you can top up your eSIM.

How does data top-up work?

After checking the details of your current data plan, you’ll be able to select the data bundle you want to top up, and immediately, you’ll have the possibility to make the purchase. The new data bundle will be activated only when the current data plan expires or consumed all the data. Best of all, you won’t have to perform any additional procedures.

What are the accepted payment methods?

Essentially, these are the same payment methods you use when you buy the eSIM. You can pay with PayPal, Apple Pay, Google Pay, credit cards, debit cards, Visa, Mastercard, and American Express.

How many times can I top up the Holafly eSIM?

You can top up the Holafly eSIM as many times as necessary, whenever you need it. Remember, the feature will be available when you’ve used up 90% of the current data.