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Trustpilot

How to fix your cellular data if it’s not working on your Google Pixel?

Is the cellular data not working in your Google Pixel? Here you can get to know how to solve the different issues that can trigger this!

Julio Osuna

October 28, 2023

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If you have ever been through a situation where your cellular data is not working or is not working correctly, remember that this type of thing can happen for different reasons. And in this case, we will talk about the functionality of cellular data on your Google Pixel. You should consider that the alternatives that we will show you here at Holafly will also depend on the cause of the problem, so you should be aware of why it is happening and follow our recommendations.

Sometimes it can happen that fixing the cellular data problem in Google Pixel can be challenging to solve, but the important thing is that you take into account the basic solutions in the first instance to be able to resolve this problem. So, let’s discuss the alternative solutions available for when the cellular data not working.

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Why is cellular data not working on my Google Pixel?

When it comes to cellular data, there can be several problems that might be happening at once. In some cases, it may happen that your Google Pixel 7 or the model you own has an internal problem or factory problem, which prevents you from connecting to the internet, or some other problems may be happening.

There really can be many reasons why this may be happening, and as we have said, you have to be aware of all the possible reasons why this is happening. Therefore, we will talk about all the causes and solutions to help you with the cellular data on your Google Pixel.

Turn on cellular data

This first cellular data failure reason is a bit basic or simple, but it is always important to make sure first. Check that your cellular data is not deactivated. It may be turned off by user error, so you always have to be aware and not panic if you don’t know what is happening.

Carrying out this process is very quick and easy, so don’t worry. You will only have to lower the notifications tab to verify if the cellular data is activated or deactivated. Even so, remember to activate it to have an internet connection. But if the problem still persists, it may be another reason that we will also explain and help to solve.

Check your cellular data amount

The second reason why your cellular data is not working may be related to your data balance. The ideal step to take here is that you are always aware of how much cellular data you’re consuming in case you are not connected to Wi-Fi. This can be quickly solved by reviewing the price and what the plan you have includes and what your carrier provides. Clearly, by not having cellular data, you will not be able to connect to the internet or use the apps that require a connection.

The carrier will allow you to reload or top-up cellular data, as well as verify the cellular data plan you have. You can add additional data from the carrier’s website or from your provider’s app.

Turn off Airplane Mode

This reason can also be a bit basic and simple, but you also have to be aware of the situation. If at any time you travel by plane or accidentally activate the airplane mode of your Google Pixel, clearly, this phone mode will disconnect your phone signal, and it will be as if you don’t have cellular data.

Remember that in some cases, restarting the phone and activating airplane mode is mandatory when you’re going to travel by plane. So don’t worry if you’re doing it for the first time and you don’t know much about it.

Turn off Wi-Fi

It may be that at some point, you are connected to the Wi-Fi of whatever place and that the browsing speed of this server is very slow. However, you should disable it or disconnect from Wi-Fi to check if you have a cellular data connection. This way, you can check if you have enough cellular data.

Restart phone

In some cases, it may happen that your Google Pixel device did not boot correctly or has a bug. For this reason, you should try restarting your smartphone.

On some occasions, these errors within the phone may affect how the cellular data works. So, you should try restarting the phone and see if this solves this problem with your phone connecting to the internet.

Check the coverage

Another of the main reasons why your cellular data does not work is because of coverage. If you’re located in a place with very little signal or it’s very hard to get a signal, then you’ll have a hard time connecting to the internet. Obviously, you cannot access the internet correctly through the cellular data option.

Some places, mainly outside cities or rural areas, may not have a strong signal available to connect to the internet. If you travel to a place where the coverage is very low or non-existent, don’t worry because when you return to your city or a site with good coverage. You will be able to get cellular data again and surf the internet without any issue.

Remember that it is essential to know the places where connectivity or the scope of coverage offered by your carrier is available. So below you will find out some information about the best-known carriers today.

A solution to these problems is also to use eSIM with coverage in several countries. Holafly offers a European eSIM that you can use in over thirty destinations without problems! You can also find data packages for the UK with eSIM options for England visitors.

Verizon’s coverage map

Verizon is one of the most popular carriers in the United States. They offer customers different data plans and roaming plans as well. It is overall a complete alternative.

Verizon’s coverage map in the United States, source: NPERF

Vodafone UK coverage map

Vodafone is known for being a huge cellular carrier throughout Europe. They operate in different countries, and within the UK, they are among the favorite alternatives to use for locals. They offer plenty of benefits with their data plans, and that’s what users need.

Vodafone’s coverage map in the UK, source: NPERF

Contact your carrier

If you’re still having issues with your cellular data after checking all the previous options we gave you before, then the ideal thing to do would be to contact your carrier. In some situations, the phone may have a factory error, and it is the same technical support from your provider who must help you solve it.

You can also contact your carrier to verify if there is a general problem with your telephone line network, so you will check if the problem is general or only with your Google Pixel.

My cellular data does not work abroad on my Google Pixel

In this situation, you will need to do several things depending on the service you are using. In the case of the services offered by T-Mobile, you should contact the company’s tech support. But that’s just one example of what can be done when the cellular data is not working.

This also happens with eSIMs. In this case, you should contact your carrier to report the problem you are experiencing. Or if the problem comes from your eSIM since it can happen during the installation.

On the other hand, if you buy an eSIM from Holafly, you will have to verify that some things are set up correctly before contacting technical support. Check out if the eSIM is properly installed and activated. Remember not to erase the eSIM in case it is not working.

You should also be aware of the coverage areas available depending on where you are. Not all places have the same coverage, and that’s something to keep in mind. However, if the problem still occurs even when you are in a place with coverage, do not hesitate to contact Holafly customer support directly to get help quickly and a fast resolution.