Is my phone unlocked to use with another carrier?

You can quickly check if your phone is unlocked directly from your device settings. This is especially useful if you’re planning to switch carriers or use an eSIM from another provider.

An unlocked phone can connect to different mobile networks, while a locked device stays restricted to its original carrier, even if it supports eSIM. That’s why eSIM compatibility alone doesn’t guarantee you can use another carrier. Below, you’ll see how to check if your phone is unlocked on iPhone and Android, and whether it can be used with another carrier.

How to check if your iPhone is unlocked

On an iPhone, this setting instantly shows whether your device is unlocked and can be used with another carrier or an eSIM from a different provider.

• Go to Settings → Tap on General → Select About, then scroll down to Network provider lock.

No SIM restrictions means your iPhone is unlocked and can be used with another carrier.

SIM Locked means your iPhone is restricted to a single carrier and cannot use other carriers or travel eSIMs until it is unlocked.

How to check if your Android phone is unlocked

On Android devices, the fastest way to check if your phone is unlocked is by viewing the available network operators. This method works on any Android phone, regardless of brand.

• Go to Settings → Tap on Connections → Select Mobile networks → Choose Network operators → Turn off Select automatically to view available operators.

Multiple operators listed mean your phone is unlocked and can use another carrier or an eSIM.

Only one carrier is listed, or you’re unable to turn off Select automatically to view other networks. This indicates your phone is locked and can’t use other carriers until it’s unlocked.

To keep in mind

• eSIM-compatible doesn’t mean unlocked. A phone can support eSIM and still be locked to one carrier.
• Phones under contracts, installment plans, or corporate restrictions often remain carrier-locked until approved.
• Check if your phone is unlocked before traveling or setting up a third-party eSIM to ensure everything works smoothly.
• Your carrier can confirm your unlock status using your IMEI, and the approval time depends on their policies.
• Testing with a SIM or eSIM from another carrier can confirm the status, but checking your settings is usually faster.

Troubleshooting Tips

1. If your eSIM-compatible phone is carrier-locked, request a network unlock from your provider to enable support for other carriers.
2. Once your eSIM-compatible phone is unlocked, you can easily set up the eSIM and start using the service. We recommend installing the eSIM a day before your trip and activating the data once you arrive at your destination.