Is My Phone Unlocked to Use with Another Carrier?

Many phones are locked to a specific carrier, which limits your ability to switch to a different provider. Carrier locks are applied to restrict the device to a single network. If you're unsure whether your phone is unlocked, it's easy to check, just head to your phone’s settings. In this guide, we'll show you how to check if your phone is unlocked and can be used with another carrier.

How to Check if Your iPhone is Unlocked?

You can check if your iPhone is unlocked to use with another carrier directly from your device's settings by following these steps:

• Go to Settings > General > About > Scroll down until find Carrier Lock > If you see ¨SIM Locked¨ your iPhone is locked. If you see “No SIM restrictions”, your iPhone is unlocked and ready to use an eSIM.

How to Check if Your Android Phone is Unlocked?

You can easily know if your Android is unlocked directly on your device by following these simple steps:

• Go to Settings > Tap on Connections > Select Mobile networks > Choose Network operators > Turn off Select automatically to view available operators. If you only see your carrier name, your phone is locked, but If you see names of several providers different from yours, it means your Android is unlocked.

Troubleshooting Tips: 

1. If your phone supports eSIM but is locked, contact your carrier to request a network unlock. Once unlocked, you’ll be able to use eSIM with other providers.
2. Once your eSIM compatible phone is unlocked, you can easily set up the eSIM and start using the service. We recommend installing the eSIM a day before your trip and activating the data once you arrive at your destination.