What happens if my Holafly monthly plan payment fails?

To help you resolve this issue, this guide outlines a few simple steps to ensure your Holafly monthly plan continues without interruption.

Why Your Payment Might Have Failed

There are several possible reasons why your Holafly monthly plan payment didn’t go through. Some of the most common include:

• Insufficient funds: Your bank account or card may not have enough available balance to cover the charge.
• Expired card: If your card has expired, the payment will be automatically declined.
• Bank restrictions: Some banks block recurring or international transactions for security reasons.
• Incorrect payment details: If you've recently updated your card and entered incorrect information, the payment will fail.
• Card limitations: Certain cards may not support recurring or international payments.
• Temporary technical issues: Occasionally, payment failures happen due to brief system errors or processing delays.

What Happens to Your Plan If a Payment Fails?

If your payment isn’t successfully processed, our system will attempt to charge your account again automatically. Here’s what you can expect:

• Automatic retries: The system with attempt to process your payment up to three times over the following days.
• Email notification: You’ll receive an email with details about the failed payment and instructions on how to resolve it.
• Temporary suspension: If all attempts fail, your plan will be temporarily suspended.
• Reactivation: You can reactivate your plan anytime by logging into your Holafly account and updating your payment information.

How to Fix a Payment Issue with Your Holafly Monthly Plan?

If you received a payment failure notification, follow these steps:

1. Check your available balance Ensure your account or card has enough funds to cover the monthly charge.
2. Verify your card’s expiration date If your card is expired, update your Holafly account with a valid card.
3. Update your payment method If your current card isn’t working, try switching to a different method. Holafly accepts credit/debit cards, PayPal, and Google Pay.
4. Contact your bank If the problem persists, contact your bank to check whether they’re blocking the transaction. Some banks restrict recurring or international charges for security reasons.
5. Make a manual payment Log into your Holafly account, head to the payment section, and choose the option to pay manually.