Is There a Physical Store for Holafly?

Holafly doesn't have physical stores, but you can buy and set up a Holafly eSIM within minutes through our website or app. We have an online Holafly store where you can buy an eSIM with just a single click from anywhere in the world. 

So, if you want to buy an eSIM for New York, there’s no need to look for a physical store in the USA. Just head to the Holafly website, and you can make your purchase in no time!

At Holafly we are here to help you 24/7! You can reach our customer service through channels:

• WhatsApp: +1 (661) 384-8482
• Email: help@holafly.com
• Chat on Instagram, Facebook, the website, and Holafly app.

We’re always excited to assist you!

Benefits of Buying an eSIM Online vs. in Physical Stores

Buying an eSIM online offers a host of advantages that make it a smarter choice compared to traditional physical stores. Here are some key benefits:

• Buy from anywhere at any time, saving time and fuel by skipping the search for an eSIM store.
• Get instant connectivity with a data only eSIM, available exclusively online!
• Take advantage of our cheapest eSIM plans and discounts often available online.
• Access a wider selection of plans tailored to your needs.
• Skip the hassle of visiting a store for replacements if your SIM card isn’t working.
• Avoid waiting in lines or dealing with crowds.
• Easily compare plans and prices from the comfort of your home.

Troubleshooting Tips

How to Purchase the eSIM through the Holafly Website?

Buying your Holafly eSIM is a quick and simple process. With just a few clicks, you can get connected for your travels. Before purchasing, make sure your device is compatible and unlocked to ensure a smooth installation:

• To buy an eSIM, go to holafly.com > Tap on Destination or use the Search icon > Type the destination you want to buy and select it > Scroll down to the bottom > Choose the number of days > Choose the number of eSIMs (Make sure you’ve selected the right number of days and eSIMs, as this can sometimes be confusing) > Confirm your purchase by selecting Get unlimited internet.

• Tap on Checkout  > Choose the payment method > Enter your email and billing address > Continue to payment > Add your card information > Complete order and that's it.

If you still have doubts, here’s a video to show you how to buy an eSIM with Holafly!

How to Activate Your Holafly eSIM

• Once you buy your Holafly eSIM, you can easily configure it and start using our service as soon as you arrive at your destination. 
• If you need assistance installing and activating your eSIM on an iPhone, Samsung, Huawei, or Pixel, check out our step-by-step guides.

To keep in mind

To buy an eSIM from the Holafly online store, ensure you have an internet connection. Also, confirm that your device supports eSIM and is unlocked by your carrier.