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London Airport WiFi (Heathrow and Gatwick)

Learn how to connect to the internet using the Wifi networks of London Airports, and enjoy your next trip connected to the internet!

22 września, 2023

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In this post you will find useful information to connect to the London Airport WiFi, during your visit to the two most important airports in the city; Heathrow (LHR) and Gatwick (LGW). We will tell you some details about this service so you know how it works if there is a time limit, and what other alternatives you could use to connect to the internet, such as the prepaid eSIM card.

WiFi at London airport, how to connect?

WiFi at London airport works in different ways and that is why we will review each of these options so that you know how to connect easily, from your smartphone, laptop, or tablet.

Connect to the internet
Guide to connect to the internet in London. Source: @HeathrowAirport

Guide to connecting to free WiFi at Heathrow

Step 1: Enable WiFi on your mobile device.

Step 2: Select the network: _Heathrow Wi-Fi.

Step 3: Choose your preferred login option.

Step 4: Accept the terms and conditions of service.

Step 5: Enjoy free WiFi, without limit, during your waiting time.

Drugstores with free Internet service

Heathrow has free internet drugstores for those who do not have a mobile device. This equipment consists of a touch screen and a keyboard and each of these drugstores is located in the terminals and transit areas of the airport.

To connect you must follow these steps:

  • Step 1: Touch the screen.
  • Step 2: Select the language.
  • Step 3: Indicate the service you need (in this case internet)
  • Step 4: Start enjoying the available connection time.

Fact: Find the drugstore closest to your location with the airport’s interactive map, on the airport’s website, or by downloading the mobile App in the App Store or Google Play.

Heathrow Friendly Wi-Fi Certification

Friendly Wifi at the airport
The airport has Friendly Wifi. Source: heathrow.com

London Heathrow has the Friendly Wi-Fi certification in all its terminals, to make sure that the airport’s public WiFi meets minimum standards for filtering and blocking inappropriate content for children.

Conditions to access the WiFi service at the airport

  • To connect you can use your mobile device (smartphone, computer, or tablet).
  • If you don’t have a mobile device, use the free internet drugstores.
  • Inappropriate content for children will be blocked.
  • There is no time limit and you don’t have to pay to access the WiFi network. To use this service, you must register and accept the terms and conditions.

If you have problems connecting, you can call the multilingual support team, it works 24/7. In some cases, this call may apply international roaming charges.

  • UK Freephone 0808 189 1365
  • Local UK +44 (0)207 108 6195

Other services at London airport to have internet

At London Airport (Heathrow), you will find other paid services to have internet during your waiting time. For example, there are VIP Lounges and local operator stores to buy SIM cards and packages with calls and data to enjoy in the United Kingdom.

VIP lounges with WiFi at the airport

The airport has a network of VIP Lounges: Plaza Premium Lounge, located in departure terminals 2, 3, 4, and 5. Each one includes complementary services so that passengers’ waiting time is as comfortable as possible.

The time spent in these rooms is a maximum of 4 hours. The schedule is from 5 am to 10 pm every day and its service offering includes:

  • Unlimited WiFi and charging facilities
  • Spacious and quiet environments
  • Food and beverage service
  • Digital reading materials
  • Private rest suites
  • Shower facilities
  • Other services

Access rates to airport VIP lounges

VIP LoungesLocationPrice / Person
Premium PlazaTerminal 2From £40 €46.51
Aspire ClubTerminal 3From £34.99 €40.68
Premium PlazaTerminal 4From £41.85 €48.66
Aspire ClubTerminal 5From £39.99 €46.49

Mastercard lounges with WiFi

Mastercard Lounges are also a great option for premium travelers. Its services include:

  • Access for people with reduced mobility
  • Air-conditioning
  • Drinks
  • Non-smoking areas
  • Digital card accepted
  • WiFi network access

Recommendations for using Mastercard VIP Lounges

When reserving some of the Mastercard VIP Lounges, you must take into account whether it includes the services you need, the maximum time of stay, the terms and conditions as a cardholder, and if you travel during high season, consider that there may be limit restrictions.

SIM cards from local operators

At London Airport you will find the SIM card Local store. This is a commercial space dedicated to offering SIM cards from local operators for tourists. This place is responsible for activating your SIM card and leaving it working with the services you need.

Three mobile

Three Mobile SIM card
Three Mobile SIM card. Source: three.co.uk

With the Three Mobile Pay As You Go SIM card, you get a prepaid chip that lets you have access to this operator’s mobile network and services, without being subject to a contract. You only recharge the services you need (data, calls, and messages), valid for 30 days.

O2 Mobile

O2 mobile SIM card
O2 SIM card in the United Kingdom. Source: Amazon.com

If you are an O2 customer in Spain, you can continue using your cellphone phone as if you were at home. In this case, you will also find Pay As You Go SIM card options, the minimum requirement is to top up £10 (€11.62).

EE Mobile

EE Mobile SIM card
SIM card from EE Mobile. Source: amazon.com

With EE Mobile you can get a Pay As You Go SIM card, for free. You just have to choose the plan that you will use during your trip to London. Here you find plans of 20 GB and up, from £10 (€11.62).

WiFi at London – Gatwick Airport

London – Gatwick International Airport is the second most important airport in the country, so we will share the steps you must follow to connect for free:

Guide to connecting to Gatwick WiFi

  • Step 1: On your mobile device, locate the available mobile networks.
  • Step 2: Select the network: Free Wi-Fi at Gatwick
  • Step 3: Click the Connect Now! button.
  • Step 4: Sign in with your email account.
  • Step 5: Enjoy free WiFi internet

Premium WiFi service

If you need unlimited WiFi, with high speed, you can register as a MyGatwick member, here; or if you prefer, download the application available on iOS and Android.

Opinion on WiFi at London airports

The world’s largest airports, such as Istanbul, Dubai, and London, are improving the airport passenger connectivity experience. It is increasingly common to find unlimited high-speed WiFi options.

There are even restrictions on inappropriate content for children and alternatives for those users who do not have a mobile device, through the free internet drugstores, located in all airport terminals.

Also, the private connectivity options in the VIP Lounges offer improved experiences for their customers. You will no longer have a problem having internet from your arrival at your destination.

However, once you leave the airport you will have to find another alternative to make sure you can connect to the internet.

Alternatives to airport WiFi to have internet in London

Now that you know how to connect to the London airport WiFi network, let’s talk about other alternatives to have the internet during your trip to London. We hope that this information will help you find alternatives to make sure you can connect to the internet during the whole trip.

International eSIM

The eSIM card is a virtual card that lets you activate data plans for international use, without the need for a plastic card or depending on an operator. All you have to do is choose the destination and select the data plan you need depending on your travel days.

After making the purchase, you receive an email with your new eSIM card and the instructions to do the installation by scanning a QR code. You can get your eSIM card from anywhere and even before traveling through virtual stores such as Holafly.

To enjoy the benefits of the eSIM card for London, you will need to have a compatible cellphone and make sure that it is unlocked by the operator for international use.

eSIM card for London
Get your eSIM card for the United Kingdom and connect to the internet during your trip!

Holafly eSIM Advantages

  • Unlimited Data from $19.00.
  • Flexibility in days of use.
  • Automatic connection to the Vodafone UK mobile network.
  • Błyskawiczna dostawa after purchase.
  • Coverage in the main tourist destinations
  • You keep your SIM card and WhatsApp number
  • Customer service in your language 24/7
  • Online recharge option with top-up
  • Download the App and manage your data

Pocket WiFi

If you are traveling with a group of people, it will be very useful to rent a Pocket WiFi. It is a pocket router that you can take on your trip and share your data plan with your friends or nearby devices.

The rate varies depending on the provider you choose and the number of days you need. This option is usually a little more expensive because you must pay for the renting of the device, shipping costs, insurance against damage, theft, or loss, and the data plan you are going to use.

The companies that you can find on the internet to get the device are RentConnect, Travelers Wifi, WiFi Here, and many others.

International roaming

It is also possible to activate international roaming with your mobile operator so that you can continue using your cell phone as if you were at home. Take into account that in cases where you do not have roaming benefits due to agreements between countries, you will have to pay an additional fee for each consumption you make.

For more information, we invite you to visit the official websites of operators such as Vodafone, Orange, Yoigo, Movistar, and others.

Our opinion about WiFi service at London Airport

We hope that this information about the WiFi service at London Airport (Heathrow and Gatwick) has helped you connect, quickly and easily. To fully enjoy your trip, we can only recommend you plan your trip with anticipation and choose the best alternative.

Right now, you can take a look at the Holafly International eSIM to make sure you have an unlimited data plan that you can activate manually from your mobile. Activate data roaming and avoid the expensive international roaming service.

Frequent questions about WiFi at London Airport

What is the name of Heathrow’s free WiFi network?

The network is called Heathrow Wi-Fi. Connecting is very easy, you just have to follow the steps that we share with you in this post.

Is WiFi at London Airport unlimited?

Yes. Upon arrival at London airport, you can enjoy unlimited WiFi during your stay.

Do I need to register to access Heathrow WiFi?

Yes. Otherwise, you will not be able to enjoy Heathrow’s free WiFi service.

What if I don’t have a mobile device, is there another way to connect at the airport?

Yes. The airport has free internet drugstores with broadband in each terminal.