Can I reuse my eSIM for multiple trips?

Yes. Starting September 30, 2026, Holafly eSIMs are reusable. This means you can keep yours installed on your phone to add more days to your current stay or connect in new destinations, avoiding the need to download a new code for every trip (daily data package) or monthly plan.

To keep using it, simply complete new purchases using the email account linked to your first order. Any new package will automatically attach to your installed eSIM, so you just switch it on in your settings when you arrive or as needed.

Important: Earlier purchases, as well as trips to the Maldives, Monaco, Yemen, Guinea, and Saint Pierre and Miquelon, remain single-use only.

Managing your reusable eSIM in the Holafly app

The Holafly app makes it easy to manage your reusable eSIM in one place. Keep it installed, and any new trip or monthly plan will be automatically added to your installed eSIM.

With the Holafly app, you can:

• Buy and add trips and monthly plans to the same eSIM.
• Track your trip or monthly plan status.
• Transfer inactive trips to another person.

How to add days and destinations to your reusable eSIM

Once your reusable eSIM is installed, you can extend your current trip or purchase a package for a new destination, all while keeping the same eSIM. You can do both from the Holafly app:

• Open the Holafly app → Go to Home → Type your destination into the search bar Where are you traveling? → Select your destination → Review the eSIM details and Coverage → Choose the number of days and eSIMs you need → Tap Checkout → Under Personal details, make sure to enter the same email address you used for your first purchase → Select your preferred payment option → And that’s it! You’re ready to go.

Note: Regardless of whether you buy your new data in the app (from the Home tab) or on the website, it will automatically be linked and added to your active reusable eSIM, no extra setup required!

Buying for travel companions from a single account

Since every Reusable eSIM is permanently linked to a unique Holafly account and email address, buying multiple trips in a single order will automatically assign all packages to your own account’s eSIM by default.

If you bought a trip for a travel companion from your account, you can easily send it to their email address using the transfer trip feature in the Holafly app, whether they already have a Holafly account or not. This allows them to receive the trip directly in their own account and manage their data independently.

Note: To avoid having to transfer trips after buying, recommend that your companions purchase their trips directly from their own Holafly account and email address.

How QR codes work with reusable eSIMs

Whether you are adding a new trip to your own account or transferring a trip to a travel companion:

• If it is a new account or first-time setup. A new QR code will be generated, so the user can install their reusable eSIM on their device for this and future travels.

• If a Reusable eSIM is already installed (on your phone or your companion’s phone). The new trip automatically attaches directly to that existing eSIM. No new QR code will be generated or needed.

Managing multi-destination itineraries

Planning your itinerary correctly prevents multiple packages from running at the same time and helps you save money on extra days you don’t need.

If you plan to visit several countries in one journey (for example: traveling to Europe, making a side trip to Turkey, and returning to Europe):

1. Buy only the days you need for your first stop. Once activated, package days count down continuously on the calendar and do not pause when you leave a country.
2. Buy packages in the order you want to use them. If you buy multiple packages for the same destination, they activate on your eSIM in the exact order you purchased them. If you want a specific package to activate first (for example, a 10-day package before a 3-day package), make sure to purchase that one first.
3. Buy packages in the order you want to use them. If you buy multiple packages for the same destination, they activate on your eSIM in the exact order you purchased them. If you want a specific package to activate first (for example, a 10-day package before a 3-day package), make sure to purchase that one first.
4. Buy your next package before taking off. Open the app the day before or right before your flight/travel to your next country to purchase the new package.
5. Keep the same eSIM installed. You don’t need to delete or install anything new. Your phone will connect automatically when you land at your new destination.

How the monthly plan activation works 

• A monthly plan (whether billed monthly, quarterly, or annually) begins its billing cycle immediately upon purchase. If you already have your reusable eSIM installed, you don’t need a new setup. Complete the standard line activation on your device (turn on your eSIM line, select it for mobile data, and enable Data Roaming) to start using your monthly plan.
• If you cancel your subscription, your plan will remain active until the end of your current billing period. Once it ends, keep your eSIM on your device so it’s ready for your next monthly plan or trip, and to enjoy Always On free backup data.

Troubleshooting tips

If you need help with your connection, setup, or eSIM management, check these quick solutions:

How to reinstall your eSIM using the Holafly app

• Open the app → Go to Purchases → Tap Install on the eSIM you want to add → Choose Install Automatically → Tap Install eSIM → Tap Activate to start the installation → Then, tap Continue when the Activate eSIM screen appears (this step only continues the setup; the eSIM will not activate yet).