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How to Install and Activate an eSIM on a Vivo Mobile?

Vivo is embracing eSIM technology across several of its latest models, offering enhanced connectivity on devices like the Vivo X90 Pro, V29 Lite 5G (European version), X100 Pro, and more. To confirm if your Vivo device is compatible, check with the brand or consult our monthly updated list. In this article, we’ll show you how to install and activate your Vivo eSIM using two simple methods: QR code and manual codes. Keep reading and you'll have your eSIM set up in no time!

Before You Start Setting Up Your Vivo with eSIM:

  • Make sure your Vivo device is compatible and unlocked.
  • Connect to a reliable Wi-Fi network to ensure smooth installation.
  • Have your QR code or activation codes handy.
  • If one method doesn’t work, try the other. For instance, if the QR code doesn’t scan properly, go for the manual activation.

How to Add or Install an eSIM on Vivo?

To install an eSIM on your Vivo device, you have two simple options: scanning a QR code or entering the activation details manually. In the following sections, we’ll walk you through the steps for both methods so you can choose the one that fits your needs. Let’s dive in!

To add an eSIM on Vivo device with a QR code:

  • Go to Settings > Select Network & internet > Tap on SIM card & mobile network > Turn on the eSIM option > Then Select Add >  Scan the QR Code to start the installation process (do not close this window, or the installation may fail) > Uncheck the "Auto enable eSIM card" option that appears on your screen and click on "Add" > Finally, complete the activation of your eSIM once you’ve reached your destination.
To add an eSIM on Vivo device with a QR code:

To install an eSIM on Vivo using manual codes:

  • Go to Settings > Select Network & Internet > Tap on SIM Card & Mobile Network > Turn on the eSIM option > Then select Add.
To install an eSIM on Vivo using manual codes:
  • Tap on Enter activation code manually > Copy and paste the full activation code for Android (including "LPA" and the colon ':') that was sent to your email. This is not a link, but a code that must be entered in the designated field > Select Add > Uncheck the "Auto enable eSIM card" option that appears on your screen and click on "Add" > Finally, complete the activation of your eSIM once you’ve reached your destination.
To install an eSIM on Vivo using manual codes:

How to Activate an eSIM on Vivo?

To activate your Holafly eSIM on your Vivo device, make sure you’re at your destination to avoid losing any days from your plan. If you’ve activated it earlier, just turn off both the eSIM and data roaming until you arrive.

Now, let’s walk you through the activation steps:

  • Go to Settings > Select Network & Internet > Tap on SIM Card & Mobile Network > Scroll down and ensure the eSIM option is activated > Turn off your personal SIM and select your Holafly eSIM > Enable eSIM card toggle and switch on Roaming.
To Activate an eSIM on Vivo:

To Keep in Mind:

  • eSIM availability on Vivo devices varies by country, region, and carrier, with some models not supporting it in areas like China, Hong Kong, and Macau.
  • On Vivo phones that support both eSIM and Dual SIM, you can use a physical SIM and eSIM simultaneously, but only one can be active for mobile data at a time.
  • Settings, paths, and images may vary depending on your Vivo model and software version, but the general process remains the same.
  • You can delete, change, or enable/disable the eSIM from the settings menu. However, avoid deleting it if you're facing connection issues, as this may prevent reinstallation.
  • The manual installation code is not a link. You’ll need to copy and paste it exactly into the designated space without any spaces to ensure proper activation.
vivo esim

Troubleshooting Tips:

If you're having trouble connecting to the network via eSIM on your Vivo device after enabling data roaming at your destination, try manually selecting a network. Here’s how you can do it:

  • Go to Settings > Select Network & Internet > Tap on SIM Card & Mobile Network > Scroll down and choose your Holafly eSIM > Toggle OFF the Automatically select network option > Wait for the available networks to load, select each carrier that appears on your screen, and choose the one with the best signal and connection > Try browsing again.
If you're having trouble connecting, try manually selecting a network:

Other questions

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When should I set up my eSIM?

You can wait until you arrive in the country to activate your eSIM, but please remember that you will need a Wi-Fi connection to perform the installation process

Learn more here
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What happens if I use up my data or exhaust the days of validity?

If you find you need more data than what your eSIM offers, the best option is to top up your eSIM card with the right amount of data for you.

Learn more here
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Can I use my SIM card and Holafly eSIM at the same time?

Yes. Please remember that if you leave your SIM card activated, your network provider may apply data roaming charges to make or receive phone calls, and to send or receive text messages.

Learn more here

Any more questions?

If you encounter any issues during this process, feel free to reach out to us 24/7 through our Live Support chat.

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