eSIM with Unlimited Data in Madrid

Your data plan starts the moment you activate your eSIM, by turning on data roaming in the Holafly eSIM. You should do this once you arrive at your destination.

The Madrid eSIM only comes with cellular data. It does not include a local phone number for phone calls or text messages. You can still make calls using apps like WhatsApp.

You can check if your smartphone is eSIM compatible here.

Once you purchase an eSIM, you will receive it immediately to your email address. You then just need to scan the QR code to activate the SIM. Note that no refunds can be made once you purchase your digital SIM. See our refund policy for more information.

You don’t need to do anything to keep your WhatsApp number. You’ll automatically keep your number, contacts and conversations.

The Holafly eSIM offers maximum speed coverage (3G4GLTE). But bear in mind that in some areas of limited coverage there may be a lower speed connection.

Yes. To ensure that your eSIM gets the best coverage, you must turn on data roaming on your phone’s settings. This will not incur any additional charges, as long as you have already the Holafly eSIM set up correctly.

If you cannot find the code, please contact our 24/7 customer support team at help@holafly.com or our online chat function. We will resend the code to your email.

If you use all your data or run out of days, your eSIM card will no longer work and you will lose internet connection.

You can choose 5 days of unlimited data, 7 days of unlimited data, 10 days of unlimited data, 15 days of unlimited data, 20 days of unlimited data, 30 days of unlimited data, 60 days of unlimited data and 90 days of unlimited data. You can contact us at any time if you’re not sure which plan is best for you.

This prepaid eSIM data plan includes unlimited data for the corresponding valid days. However, please note that the operator may reserve the right to apply a Fair Usage Policy, as it applies to all other network users. In particular, if the operator estimates the usage of more than 90GB of data in a month, they may temporarily reduce the speed to between 256-1024KB to avoid affecting other users. This limitation is intended to prevent network saturation and will be removed within 24 hours. If you think the local carrier has limited your speed, please get in touch with us by chat, and we will check if there is any incidence and how to restore your rate to the maximum speed permitted by the network.

An eSIM (embedded SIM) is a digital SIM card that can be installed directly into your smartphone or other mobile devices. It is an alternative to the physical, removable SIM card you’re used to.

Yes, you can do so by logging into your customer panel on the Holafly website. You will find the data plans you can purchase there. Once you’ve made your purchase, it will be activated immediately on the eSIM you have linked.

Certainly! With the Madrid eSIM, you have the capability to share up to 500MB of data per day across devices by creating a WiFi connection using your smartphone. Refer to your device instructions for guidance on setting up a WiFi connection via a mobile hotspot.

After your purchase, we will send a QR code and manual instructions to your email. Either print the QR code or open it on your computer. On your cellphone, go to Settings > Mobile Data > Add Data Plan and scan the QR code. You can rename the data plan on your phone. Then, you’ll be able to switch between your Holafly data plan and the original plan from your provider. The Holafly data plan will only be operational once you arrive at your destination. Once you land, turn on data roaming on your cellphone’s settings and activate the Holafly data plan. Check your phone’s user manual for more details on adding a data plan. All eSIM products come with comprehensive set-up instructions.

Set up your eSIM before your departure. Once you reach your destination, just activate the data plan, and turn on data roaming. We recommend you print the QR code and take it with you on your vacation just in case. Remember that you need a prior internet connection to activate the eSIM. Set up is quick and you will be able to enjoy your data plan right away.

You can manage your eSIMs and access all purchased data plans by logging into your Holafly Center through the Holafly website.

Your eSIM can only be activated on one device. If you delete the virtual SIM from your device, you will not be able to reuse it. You cannot scan the QR code on two devices.

Yes! But keep in mind that you don’t need to do so. As soon as your plan expires your eSIM will no longer work.

If you are using an Apple device, you can use your SIM card and your eSIM at the same time. Choose the SIM card for phone calls and SMS, and Holafly eSIM for data from your device. Please remember that if you leave your SIM card activated, your network provider may apply data roaming charges to receive or make phone calls as well as send SMS.

At Holafly we are aware that our users may have unforeseen events after making the purchase. Therefore, you can request a refund in the following circumstances:

– You bought the eSIM without checking the compatibility with your cellphone.
– You canceled your trip or you no longer need the eSIM.
– Our eSIMs generally work fine, but if you experience connection issues, we can provide you with a full or partial refund.

Once the refund is approved, you will receive the money on to the same account with which you made the payment. This process can take between 5 to 10 business days.

For more details, terms and conditions, we invite you to read our Refund Policy.

Your eSIM will connect to all the local phone networks that Holafly partners up with. You can review them in the Technical Specs tab.