Holafly vs. Nomad: Which eSIM is better?
See a detailed Holafly vs. Nomad comparison, including all the information you need to know before purchasing your next eSIM.
Nomad and Holafly are two of the best international eSIM providers. This means that when the time comes to choose one or the other, the choice isn’t immediately obvious. We’ll make a side-to-side comparison of Holafly vs. Nomad to help you decide which one’s the right fit for you.
Let’s take a closer look at what each company has to offer, including plans, pricing, coverage, connection speeds, customer support, and more.
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Nomad eSIM vs. Holafly overview
Before we dive deeper into what each provider has to offer, let’s take a quick look at how they compare when it comes to some of the main features of an eSIM provider.
Features | Holafly | Nomad |
---|---|---|
Trustpilot reviews | 4.6/5 – 50,000+ reviews | 4.4/5 – 10,000+ reviews |
Unlimited data plans | Yes | No |
Coverage | 200+ destinations | 200+ destinations |
Sign-up required | No | Yes |
Price | Starting at $6.90 (Using Europe eSIM as an example) | Starting at $4.50 (Using Europe eSIM as an example) |
Rates | From $1.55/day (Using Europe eSIM as an example) | From $0.90/GB (Using Europe eSIM as an example) |
Refund policy period | Available for up to 6 months | Available for 1 month |
Payment methods | Credit card, PayPal, EU Bank, Apple Pay, Google Pay | Credit Card, PayPal, Apple Pay, Google Pay |
24/7 customer support | Yes | Yes |
Data sharing | Yes | Yes |
Overall, both companies offer a solid service, as evidenced by some of the best Trustpilot reviews out of all eSIM providers. While Nomad has over 10,000 reviews, Holafly has over 50,000.
Nomad offers low prices for limited data plans. Meanwhile, Holafly includes unlimited data in all of their plans. Holafly also provides coverage in over 200 destinations, has a flexible refund policy, and doesn’t require sign-ups to buy an eSIM.
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Data plans: Prices and amount of data
The main difference between the two providers is that Holafly offers flexible plan durations and unlimited data with all plans. Meanwhile, Nomad offers fixed data for a fixed number of days.
The pricing differs depending on the type of plan and the destination, and we’re not going to compare all 200+ unique plans here. In general, Holafly plans start at $6.90 for a day of unlimited data, allowing you to select any number of days in the range from 1 to 90, with the longer plans coming in as cheap as $1.55/day.
Nomad plans start at $4.50 for 1 GB of data across 7 days, with the longest plans spanning 30 days. Depending on the destination, you can get up to 50 GB of data, though many destinations don’t offer more than 20 GB.
Speed and coverage comparison
Connection speed and coverage are crucial factors for a traveler, given that this determines the level of experience while traveling.
Average speed
Both Holafly and Nomad offer data speeds on 5G and 4G/LTE based on your location.
Keep in mind that having a plan with 5G coverage doesn’t mean you’ll have 5G speeds everywhere. Typically, 5G is only available in cities, while remote areas tend to have poorer coverage. Since both have 5G coverage, you shouldn’t have any issues with connection speed in major cities.
Coverage
Both Holafly and Nomad provide eSIMs in over 200 destinations. Both offer local and regional plans, as well as global eSIM plans that offer coverage in 100+ destinations with a single plan.
The coverage for regional and global eSIM plans also differs. Holafly covers 113 destinations with its global plan, while Nomad offers several choices with coverage ranging from 54 to 113 countries.
Both have regional plans for Europe, Asia, North America, Latin America, and Africa. Though Nomad has a few more options divided in smaller regions, such as a plan with coverage only in Italy, France, and Germany in Europe or China, Japan, and South Korea in Asia.
User experience and customer service
Having good coverage won’t help if you won’t be able to contact anyone in case the service starts acting up. Therefore, things like ease of use and customer support are just as important for your customer experience.
User experience
Whether you’re using the Holafly website or mobile app, you’ll be able to buy and activate your eSIM in no time. You don’t even need to have an account. Simply add the details necessary for purchase, and an activation QR code will be sent to your email immediately. Automatic installation is available on the app for iOS devices, making it even easier.
Nomad also has an intuitive website and apps for iOS and Android. The main difference is that you must create an account to make a purchase.
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Customer service
Whether you’re encountering issues with your eSIM, have unanswered questions, or simply need help — reliable customer service is essential for a good user experience. Customer support needs to be easy and quick to reach, knowledgeable, and helpful.
Here’s a side-by-side comparison of Holafly vs. Nomad’s customer support options:
Holafly | Nomad | |
---|---|---|
24/7 live chat | ✅ | ✅ |
Help center | ✅ | ✅ |
Email support | ✅ | ✅ |
FAQ | ✅ | ✅ |
Phone number/WhatsApp | ✅ | ❌ |
Device support
Both Holafly and Nomad will work with any eSIM-compatible device. Before buying your eSIM, make sure to check if your phone works with eSIMs if it does, you can buy from either provider without hesitation.
If you’re having trouble setting up your eSIM, check out our installation guides for iPhones, iPads, Google Pixel, Samsung, Xiaomi, Motorola, Oppo phones, laptops, and smartwatches. Remember that you need a steady internet connection to complete the setup.
Flexible refund policy
Having a comprehensive refund policy is vital. It gives you, the user, peace of mind, knowing you won’t lose your money in case things go wrong.
Holafly’s refund policy allows you to request a partial or total refund of what you paid if you encounter issues with the service. These circumstances are if the service stops working or if you have persistent connection issues. Holafly also offers refunds if you accidentally purchase an eSIM with a locked device or a phone that doesn’t support eSIM technology.
Nomad also offers a full refund if the eSIM has not been installed or the plan activated. Partial refunds for your remaining data are also available for cases with connection or service issues. You’ll have 1 month from the purchase data to make a refund request, whereas Holafly accepts refund requests up to 6 months after purchase.
Here are the refund policies for both companies:
Reason for refund | Holafly | Nomad |
---|---|---|
Connection issues | Yes | Yes |
Service issues | Yes | Yes |
Time to ask for a refund | 6 months | 1 month |
Data sharing
Both Nomad and Holafly allow data sharing with their eSIM plans. The policies related to data sharing are a bit different, though.
Depending on the plan, Holafly allows either 1 GB or 500 MB of data sharing daily. This is enough to cover the basic connectivity needs of your co-travelers.
Nomad doesn’t limit data sharing. But keep in mind that Nomad also doesn’t offer unlimited eSIM data plans. So, any data you share will be taken directly out of your plan’s limit.
Top-up
Since all Holafly plans offer unlimited data, you will never need a data top-up. If you decide to stay at your destination longer, you can simply add more days to your plan.
Meanwhile, Nomad does allow you to top-up your plan when you run out of data. To do so, simply login to your account on the website or app and buy more data on your current plan.
Reddit opinions
Let’s take a look at some customer opinions when using Holafly or Nomad eSIM. This can also give you more confidence when you know what other users have experienced.
I went to NY last year and used an e-sim called Holafly. Unlimited internet and worked great for me
-Holafly review by F0xy_182 on Reddit
I purchased a prepaid eSIM data plan, using the Nomad eSIM app, when I went on holiday to the US earlier this year. It worked well. There are other eSIM prepaid data plans with other apps too.
-Nomad review by tha90z on Reddit
Holafly vs. Nomad: Which eSIM is better?
At the end of the day, the better eSIM is the one that suits your needs. Holafly’s unlimited data plans and customizable eSIM durations are designed to make your travels stress free. Meanwhile, Nomad delivers affordable fixed-data plans that can be topped up as you go.
Now you’ve read what each of these international eSIM providers have to offer, it’s up to you to choose the eSIM that works best for you and your travel plans.