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What Happens When You Use All Your Data?

If you're using a Holafly eSIM and wondering, "What happens when you use all your data on your phone?" The answer is simple, once your plan runs out of data, the eSIM stops working. You can’t Top it up after it expires, so you'll need to buy a new one. Don’t worry! We’ll help you check if you’ve actually run out of data or if it's just a connection issue.

How to Know If You Have Exhausted Your Mobile Data?

Limited data eSIMs or those with a specific daily GB allowance, will automatically expire once you've used up your data or when the purchased days run out. On the other hand, Unlimited Data eSIMs have no daily limits, but they'll expire automatically once the plan period ends.If you're wondering how to know when your data renews, just remember that with Holafly, unused data doesn't roll over and is lost when the plan expires.

To Check Your eSIM Information on Your Holafly Account:

  • Log In to the Holafly Center from the App or website > Select My eSIMs icon > On the eSIM you need the information, Select View Details > You'll see the used days on your unlimited plan or the remaining GB on your limited plan.
To check the data usage on the Holafly Center:

How to Check Your Mobile Data Usage on Your Phone?

If you have a limited eSIM, you can easily check your data usage right from your device. Just follow these simple steps:

On iOS:

  • Open the Settings app > Scroll down and tap on Cellular or Mobile Data > Scroll down to see your data usage for the current period, including data used by individual apps.
To check the data use on an iPhone:

On android:

  • Open the Settings app > Tap on Network & internet or Connections > Select Mobile network or Data usage >Tap on Mobile data usage to see your data usage for the current period, including usage by individual apps.
To check the data use on an Android:

Troubleshooting Tips

If you've checked your Holafly account and see that you still have days or GB available but your eSIM isn't working, you may have a connection issue on your iOS or Android device.



Other questions

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When should I set up my eSIM?

You can wait until you arrive in the country to activate your eSIM, but please remember that you will need a Wi-Fi connection to perform the installation process

Learn more here
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What happens if I use up my data or exhaust the days of validity?

If you find you need more data than what your eSIM offers, the best option is to top up your eSIM card with the right amount of data for you.

Learn more here
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Can I use my SIM card and Holafly eSIM at the same time?

Yes. Please remember that if you leave your SIM card activated, your network provider may apply data roaming charges to make or receive phone calls, and to send or receive text messages.

Learn more here

Any more questions?

If you encounter any issues during this process, feel free to reach out to us 24/7 through our Live Support chat.

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