Dopo quanto tempo si riceve il codice QR di un’eSIM?

Il codice QR di un’eSIM viene inviato al momento dell’acquisto.

Dovresti ricevere un’e-mail entro un paio di minuti.

Se l’e-mail non compare tra i messaggi ricevuti, controlla la cartella della posta indesiderata (spam) per assicurarti che non sia finita lì. Se non ricevi il codice entro 10 minuti, contattaci attraverso la nostra chat online e ti aiuteremo a risolvere il problema.

Other questions

When should I set up my eSIM?

You can wait until you arrive in the country to activate your eSIM, but please remember that you will need a Wi-Fi connection to perform the installation process

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What happens if I use up my data or exhaust the days of validity?

If you find you need more data than what your eSIM offers, the best option is to top up your eSIM card with the right amount of data for you.

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Can I use my SIM card and Holafly eSIM at the same time?

Yes. Please remember that if you leave your SIM card activated, your network provider may apply data roaming charges to make or receive phone calls, and to send or receive text messages.

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Any more questions?

If you encounter any issues during this process, feel free to reach out to us 24/7 through our Live Support chat.

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