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How to fix iPhone eSIM network not available

In many situations, toggling Airplane Mode or checking that Data Roaming is enabled for international travel is enough to restore service on an iPhone. When you experience an iPhone eSIM network not available status, it usually means the line hasn’t fully registered with a local network, or a key setting is turned off. Below, you’ll find what to review so you can get back online smoothly, whether you’re at home or traveling abroad.

Common reasons why iPhone eSIM shows “Network Not Available”

  • Your iPhone may display No Service or SOS shortly after eSIM activation, especially if the connection hasn't been refreshed yet or if you’re not physically within the plan’s covered area.
  • If the device is locked to a specific carrier, your iPhone may not support a travel eSIM, even if the model is technically compatible, which can prevent mobile data from working.
  • When an unused physical SIM or secondary line remains turned ON, your iPhone may display a misleading No Service iPhone status, even though the eSIM is installed correctly.
  • Mobile data may stop working on your iPhone due to misconfigured settings, an outdated iOS version, or an incomplete eSIM setup.
  • In crowded areas or locations with weak coverage, your iPhone may experience temporary eSIM no service issues as a result of local network congestion or low signal strength.

Quick fixes to restore service

Before moving on to more advanced troubleshooting, try these quick fixes. In many cases, they’re often enough to bring your connection back.

  • Toggle Airplane Mode by turning it ON for about 15 seconds and then OFF again. This refreshes the network registration and helps your iPhone reconnect to the nearest available network.
  • Turn OFF inactive lines by going to Settings Cellular and switching OFF any physical SIM or secondary line you’re not using. This can fix the visual No Service status caused by line conflicts.
  • Restart your iPhone to clear temporary software glitches that may be affecting mobile data or eSIM performance. 
  • Confirm the Travel eSIM line is turned ON under Settings Cellular and selected as the active line for mobile data.

Troubleshooting tips

If the quick fixes didn’t work, it’s time to review a few key settings on your iPhone.

1. Enable data roaming on iPhone

Data Roaming allows your iPhone to connect to supported local networks and prevents signal conflicts when you’re outside your home coverage area. This is the most common reason why iPhones show SOS or No Service when using a travel eSIM. You can enable it in just a few steps:

  • Go to Settings → Tap on Cellular or Mobile Service Tap on your Travel eSIM Turn Data Roaming ON.
Enable data roaming on iPhone:
Go to Settings → Tap on Cellular or Mobile Service → Tap on your Travel eSIM → Turn Data Roaming ON.

2. Manually select a network operator on an iPhone

If your device is stuck in SOS, No Service, or you continue to experience the iPhone eSIM network not available status, manually selecting a network can help the device register with a compatible carrier. You can do this directly from your cellular settings:

  • Go to Settings → Tap on Cellular or Mobile Service Tap your eSIM line Network Selection Turn OFF Automatic Wait for available networks to load Select each network one by one, waiting about 30 seconds between attempts Keep the network that provides the most stable signal.
Manually select a network operator on an iPhone:
If your device is stuck in SOS, No Service, or you continue to experience the iPhone eSIM network not available status, manually selecting a network can help the device register with a compatible carrier. You can do this directly from your cellular settings:

Go to Settings → Tap on Cellular or Mobile Service → Tap your eSIM line → Network Selection → Turn OFF Automatic → Wait for available networks to load → Select each network one by one, waiting about 30 seconds between attempts → Keep the network that provides the most stable signal.

3. Switch to LTE or 4G

If the 5G signal is weak or unstable in your current area, switching your iPhone to LTE or 4G can provide a more reliable connection. Here’s how to switch your preferred network:

  • Go to Settings → Tap on Cellular or Mobile Service Tap your eSIM line Voice & Data Select LTE or 4G Test your mobile data connection.
Switch to LTE or 4G To fix connection issues:
Go to Settings → Tap on Cellular or Mobile Service → Tap your eSIM line → Voice & Data → Select LTE or 4G → Test your mobile data connection.

4. Check your data mode: allow more data on 5G vs standard

On iPhones that support newer network modes, the Data Mode setting controls how the device manages mobile data usage. Choosing Standard mode helps prioritize connection stability by reducing constant switching between network bands in areas with mixed coverage. Here’s how to change Data Mode:

Note: This setting appears only on iPhones with 5G support.

  • Go to Settings Tap Cellular or Mobile Service → Select your eSIM line Tap Data Mode Select Standard instead of Allow More Data on 5G Wait a few seconds for the network to refresh.
Check your data mode: allow more data on 5G vs standard.
On iPhones that support newer network modes, the Data Mode setting controls how the device manages mobile data usage. Choosing Standard mode helps prioritize connection stability by reducing constant switching between network bands in areas with mixed coverage. Here’s how to change Data Mode:

Go to Settings → Tap Cellular or Mobile Service → Select your eSIM line → Tap Data Mode → Select Standard instead of Allow More Data on 5G → Wait a few seconds for the network to refresh.

5. Reset network settings

If the steps above didn’t bring your connection back, resetting network settings is a good option to clear configuration errors. Here’s how to do it:

  • Go to Settings → Tap on General → Select Transfer or Reset iPhone Tap on Reset Then, select Reset Network Settings Confirm when prompted. This won’t delete your eSIM, but it will remove saved Wi-Fi networks and cellular preferences, which can help fix no service after eSIM activation.
To Reset Network Settings on iPhone:
Go to Settings → Tap on General → Select Transfer or Reset iPhone → Tap on Reset → Then, select Reset Network Settings → Confirm when prompted. This won’t delete your eSIM, but it will remove saved Wi-Fi networks and cellular preferences, which can help fix no service after eSIM activation.

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