使用優惠碼獲得5% 使用折扣碼獲得折扣優惠

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FAQs

何時可以移除 eSIM？

何時可以移除 eSIM？

如果您還想使用您的 eSIM，請勿移除。

移除 eSIM 之後將無法再次掃描 QR code 行動條碼，eSIM 也無法復原。

請在行動數據方案用盡後，再移除 eSIM。

如果 eSIM 無法運作，請勿自行移除！

請先和我們的顧客服務團隊聯絡，我們將協助診斷並解決此問題。

我們 365 天全年無休提供支援，因此您任何時刻都可以與我們聯絡。

Other questions

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When should I set up my eSIM?

You can wait until you arrive in the country to activate your eSIM, but please remember that you will need a Wi-Fi connection to perform the installation process

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What happens if I use up my data or exhaust the days of validity?

If you find you need more data than what your eSIM offers, the best option is to top up your eSIM card with the right amount of data for you.

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Can I use my SIM card and Holafly eSIM at the same time?

Yes. Please remember that if you leave your SIM card activated, your network provider may apply data roaming charges to make or receive phone calls, and to send or receive text messages.

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Any more questions?

If you encounter any issues during this process, feel free to reach out to us 24/7 through our Live Support chat.

Holafly

Holafly