如何檢查我已經使用多少行動數據？

您可以前往手機上的數據設定，確認您已使用的數據流量。

因為我們無法獲得此資訊，您必須從手機上的「設定」中自行確認。

如果是我們提供的部分方案，您可以在客戶資料管理中心上看到已使用的流量。

您也可以在 Holafly APP 應用程式上查看您方案中已使用的數據流量。

Other questions

When should I set up my eSIM?

You can wait until you arrive in the country to activate your eSIM, but please remember that you will need a Wi-Fi connection to perform the installation process

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What happens if I use up my data or exhaust the days of validity?

If you find you need more data than what your eSIM offers, the best option is to top up your eSIM card with the right amount of data for you.

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Can I use my SIM card and Holafly eSIM at the same time?

Yes. Please remember that if you leave your SIM card activated, your network provider may apply data roaming charges to make or receive phone calls, and to send or receive text messages.

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Any more questions?

If you encounter any issues during this process, feel free to reach out to us 24/7 through our Live Support chat.

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