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How to Add More Data to My Phone on Holafly eSIM?

Are you running low on data and wondering how to add more data to my phone? With Holafly eSIM, you can easily extend or purchase more data when needed, before your eSIM expires. This guide will show you how to top up your eSIM, provide tips for adding data, and ensure smooth activation eSIM top up. Keep reading to learn how to manage your Holafly eSIM plan and stay connected while traveling.

To Keep in Mind:

  • Top-Ups can only be done before your eSIM expires. Review your data usage or validity period at the Holafly app or Holafly Center.
  • Data Top-Ups extend your existing plan with the same eSIM and are automatically activated. There’s no need to purchase a new eSIM.
  • The top up eSIM activation will occur as soon as your initial eSIM plan expires.
  • You can extend data only for the same destination as the original eSIM. For example, if your eSIM is for Europe, the Top-Up must also be for Europe.

To Extend data on your Holafly eSIM through the APP:

  • Log in to your Holafly Center from the App or Website > Select My eSIMs > Select View Details > Choose Top up My eSIM > Select Your Plan > Tap Buy Package.
How to Extend data on your Holafly eSIM through the APP
  • Then Confirm your order > Complete payment > Receive confirmation on your purchase email.

To Extend data on your Holafly eSIM through the Website:

  • Log in to your Holafly Center from the Website > Click on the Menu icon (three horizontal lines) > Tap on the Login button to enter the Holafly Center > Enter your purchase email and verification code.

How to Extend data on your Holafly eSIM through the Website
  • Once you’re in your account > Select de Top up my eSIM option of the eSIM you want to purchase more data> Choose the plan for the number of days you want to Top-Up > Then Tap on Buy package >Then Confirm your order > Choose your payment method > Add your personal information.

How to Extend data on your Holafly eSIM through the Website
  • Scroll down and Continue to payment > Receive confirmation on your purchase email.

How to Get More Data When You Run Out?

If the validity period of your data plan has expired, or your plan has ended, and you want to purchase more data, the only way to add more data to your phone on Holafly eSIM is by purchasing a new eSIM, as data top-ups can only be made before the expiration date.

Troubleshooting Tip

If you've already purchased more data and your eSIM top up doesn't activate automatically after your current eSIM expires, simply restart your phone. Alternatively, you can turn on airplane mode for a few minutes, then disable it and try browsing the Internet to refresh the connection.

Other questions

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When should I set up my eSIM?

You can wait until you arrive in the country to activate your eSIM, but please remember that you will need a Wi-Fi connection to perform the installation process

Learn more here
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What happens if I use up my data or exhaust the days of validity?

If you find you need more data than what your eSIM offers, the best option is to top up your eSIM card with the right amount of data for you.

Learn more here
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Can I use my SIM card and Holafly eSIM at the same time?

Yes. Please remember that if you leave your SIM card activated, your network provider may apply data roaming charges to make or receive phone calls, and to send or receive text messages.

Learn more here

Any more questions?

If you encounter any issues during this process, feel free to reach out to us 24/7 through our Live Support chat.

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