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How to top up an eSIM?
If you’re running low on data, knowing how to top up an eSIM allows you to extend your current plan without buying a new one or reinstalling anything. In most cases, topping up follows three steps: sign in to your provider’s app or website, open your active eSIM, and add extra data or days before it expires. Top-up options depend on the provider and are only available while the eSIM is still active. Below, you’ll learn how to add more data to your eSIM and what to keep in mind to avoid service interruptions.
How to add more data to your eSIM
To top up an eSIM or buy more data, you need to use your provider’s official app or website before the eSIM expires. With providers like Holafly, this can be done directly from your account, and the process is generally the same across providers.
In general, this is how an eSIM top-up works:
- Go to your phone and open a browser → Visit the eSIM provider’s website (for example, Holafly) → Open the menu and log in to your account.
- Select your active eSIM → Tap Top up my eSIM → Choose the additional data or days → Tap Buy package → Confirm your order → Fill in the required information to complete the purchase → Finish the payment.
Once the top-up is successful, the extra data or validity is added to the same eSIM profile. In most cases, it activates automatically when your current balance runs out or when the plan expires. No new eSIM installation or QR code is required.
To Keep in Mind
- A top-up must match the original destination. For example, a Europe eSIM can only be extended with a Europe top-up, not a different region.
- Once an eSIM expires, either by date or by running out of data, top-up options are usually disabled, and a new eSIM is required.
- Top-ups vary by provider. Some add extra gigabytes, while others, like Holafly, extend the plan by adding more days of Unlimited Data to the same eSIM.
Troubleshooting Tips
If your eSIM top-up doesn’t activate right away, it’s usually a short sync delay between your phone and the network, not a failed purchase.
- Restart your phone or turn Airplane Mode on and off to force the eSIM to refresh the updated balance.
- Make sure Data Roaming remains enabled in the destination country, as top-ups won’t work if roaming is turned off.
- If you delete your eSIM by mistake, a top-up cannot restore it. In that case, the only way to recharge the service is to buy a new eSIM.
- To avoid manual top-up issues altogether, many travelers choose monthly eSIM subscriptions. These plans renew automatically every month and remove the risk of losing data due to an expired plan or a missed reload.
