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Maya eSIM review: Prices, features, and plans for 2025
Read a complete Maya Mobile eSIM review, covering pricing, plans, compatibility, refund policies, and customer service.
Maya Mobile offers coverage in over 200 destinations with limited and unlimited eSIM data plans. In this detailed Maya eSIM review, we examine all the key details that will help you decide whether or not to use Maya for your next trip. This includes topics like pricing, coverage, refunds, and alternatives, such as the unlimited data travel eSIM from Holafly.
Peace of mind before you fly
Set up your Holafly eSIM before travel and get unlimited data on arrival.
How does the Maya Mobile eSIM work?
A Maya Mobile eSIM works like any virtual SIM card. It helps connect you to local networks in their supported destinations using the eSIM tech pre-built into your phone. But how does that work when travelling?
To use a Maya Mobile eSIM, the first step is to find your ideal data plan based on your destination, install it, and activate data roaming upon arriving at your destination.
Disclaimer: The data in this Maya Mobile eSIM review is accurate as of June 9, 2025, and is subject to change.
Maya mobile eSIM plans and pricing
When looking for data plans with Maya, you’ll find two different options: limited and unlimited plans. The availability of these plans might vary depending on where you’re travelling.
Both the limited and unlimited data plans work from 5 to 30 days, and there’s an auto-renew option to extend your eSIM plan for up to 180 days. Plus, you’ll be connected to both 4G or 5G networks where available regardless of your plan’s data allowance.
Unlimited data Maya eSIM plans
When choosing an unlimited plan with Maya, you face two separate options:
- 3 GB of high-speed data, which is cheaper
- 5 GB of high-speed data, which is more expensive
Plans range from £2.19 to £4.29 per day, with a daily cap of 3 GB of high-speed data. For 5 GB of high-speed data, daily pricing starts at £3.69 and reaches £5.90.
Limited data Maya eSIM plans
As for limited data plans, these range anywhere from 3 GB to 40 GB.
Plans start at £5.99 for 3 GB and reach up to £29.99 for 40 GB, with validity varying from 5 to 30 days. The data your plan includes will vary depending on your travel destination.
Maya eSIM network coverage
Based on your travel destination, Maya will connect to various local carriers, offering up to 5G connectivity when available.
An example of the available mobile networks you’ll connect to for popular destinations include:
- USA: Verizon and AT&T
- Australia: Optus
- France: Orange & Free Mobile
- Thailand: True
- Italy: Iliad & Vodafone
When choosing a plan, you’ll need to double-check the eSIM information. Even though the product page mentions 5G connectivity, the eSIM specifications are often different.
Maya eSIM compatibility
Maya Mobile’s eSIMs are compatible with various devices, including iOS, Android, and Google eSIM phones.
Other devices, like laptops or smartwatches, don’t appear in their compatibility section, so it’s better to avoid purchasing a Maya eSIM if it’s not listed on their website.
If you have doubts about whether your device can use a Maya virtual SIM card, you can check their device compatibility list. For an industry-wide comparison, check out our eSIM-compatible phones list.
Maya eSIM refund policy
Next up in our Maya eSIM review: refunds. You are elegible for a 100% Maya eSIM refund if:
- you couldn’t install the eSIM on your device.
- your Maya eSIM is not working on your chosen destination.
It’s important to note that if you consumed 10% of your plan allowance on limited plans or over 1 GB on unlimited data plans, your eSIM is no longer eligible for a refund.
Other terms and conditions to consider when requesting a Maya refund include:
- Maya Mobile can refund your money using in-store vouchers, like Maya Mobile Reward Points.
- There are no partial refunds for any eSIM data plans.
- Refunds are only available within 30 days of your purchase.
Finally, to request a Maya refund, you’ll need to submit a request on their help website, including as many details as possible.
Maya eSIM customer service
Another crucial aspect of our Maya eSIM review is their customer service. Your main option to contact Maya customer support is through a ChatBot, but you can switch to a human agent by typing “Agent” in the chat and providing them your email.
After giving your email address, you’ll receive an answer in your email within the following hours.
Another option is to use the “Contact Us” option on the main menu to submit a request to the support team based on your needs.
Lastly, you can check the “FAQs” menu in case you have specific questions regarding your mobile data plan.
How to activate a Maya eSIM
Like other eSIM companies, the Maya eSIM mobile activation requires five steps:
- Purchase your preferred data plan and receive a QR code in your email.
- Scan the QR code and follow the instructions to activate your Maya eSIM.
- Upon arriving at your destination, activate the data roaming on your secondary data plan.
- Turn off the mobile data roaming on your primary eSIM/SIM card to avoid extra expenses.
- Wait up to 15 minutes for your internet connection to kickstart.
Holafly: An eSIM trusted by millions
Choosing between Holafly vs. Maya Mobile is a question of your preference. The best eSIM for you is always the one that fits your data usage needs, coverage requirements, and price bracket.
With unlimited data, 24/7 customer support, and up to 5G coverage in 200+ global destinations, Holafly has you covered wherever your travels take you.
Our eSIMs start at $6.90, but the more days you purchase, the lower the price. Many of our eSIM destinations can cost as little as $1.55/day.
Plus, if you plan to travel for a long time, you can stay online effortlessly with Holafly Connect. Choose from unlimited, 25 GB or 10 GB data plans.
An eSIM you can rely on
Join over 10 million customers and get connected with our trusted, global services.
FAQ about Maya Mobile eSIM
Yes. Maya Mobile is a recognised eSIM company that has been around since 2021.
No. With your Maya travel eSIM, you’ll only get mobile data. None of its plans include a phone number or text messages.
No. There’s no Maya Mobile app to use on iOS or Android devices.
Plans that may interest you
I first started my content creation journey as a freelancer in 2019, before connecting with Holafly in 2021. At Holafly, my travel and tech interests come together in one place as I craft high-quality articles about the eSIM and related markets. My content aims to help travelers stay connected, wherever they are.
