Saily eSIM review: Is it worth using for your travels?

Saily is a virtual SIM service created by NordSecurity, the cybersecurity company behind NordVPN and NordPass.

Our comprehensive Saily eSIM review covers everything you need to know about the eSIM, its pricing, and additional features, to help you decide whether you should get an eSIM from them for your next trip out of Australia.

If you’re looking to travel with peace of mind, consider Holafly. A travel eSIM with years of experience and unlimited data in 200+ destinations worldwide, Holafly has your back.

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TL;DR: Saily eSIM overview

Here is a 30-second breakdown of the information we cover further down in this Saily eSIM review:

Disclaimer: The data in this comparison is accurate as of September 28, 2026, and is subject to change.

Data plans: How much does a Saily eSIM cost?

Saily’s single purchase eSIMs come in two formats that affect the price you pay:

• Limited data: Pay for the data. Range from 1 GB to 50 GB. Validity of either 7 or 30 days.*
• Unlimited data: Pay for the days. Range from 5 to 30 days.

*Some regional plans, like Europe or Global, offer longer validity periods of up to 90 or 365 days.

A notable limitation across all of Saily’s eSIM plans is that they are not fully customisable. Pricing is tailored for travellers who use a specific amount of data or a set number of days, but gaps between packages can make you pay for days or data you do not use.

One thing to check if you’re travelling from Australia: Saily prices everything in US dollars. You can switch the store to euros, British pounds, or Swiss francs, but there is no Australian dollar option, so you will be billed in a foreign currency, and your bank may add a conversion fee on top of the listed price.

As an example, let’s review Saily’s eSIM for Bali:

If your trip to Bali lasts 11 days and you want unlimited data every day, you must buy the 15-day plan. This means paying $14 more than the 10-day plan for just 1 extra day of unlimited data.

For limited-data plans, you can top up your Saily eSIM. However, this means monitoring your data usage while travelling. Using just 2 GB of data per day will require a top-up for the Saily eSIM for Bali within 5 days (unless you purchase an unlimited plan or spend $35.99 on 20 GB of data).

Subscriptions

Saily also offers a recurring monthly subscription, Saily Ultra. Each covering 121 worldwide destinations, there are three tiers to choose from:

• Standard at US$29.99/month for 5 GB of data
• Plus at US$44.99/month for 10 GB of data
• Premium at US$59.99/month for 30 GB of high-speed data + unlimited 1 Mbps data

Discounts are available for quarterly or annual purchases, and each plan includes additional features.

Coverage

Saily offers eSIM plans for 200+ destinations. For short trips, you can choose between single-country plans or regional packages.

This said, not every worldwide destination is covered by Saily. Here is a list of countries where Saily does not provide a dedicated single-country eSIM at the time of writing:

For multi-destination trips, Saily offers seven regional eSIMs and one Global eSIM. Before buying a regional plan, check whether your destination is covered by the Saily regional plan.

For example, Saily’s eSIM for Europe does not include coverage in:

• Albania
• Belarus
• Bosnia and Herzegovina
• Moldova
• Montenegro
• North Macedonia
• Russia
• Serbia
• Ukraine

Saily’s eSIM subscription gives coverage in 121 destinations under a single plan. These are exactly the same countries covered by Saily’s Global eSIM plans.

Evidently, Saily’s global solutions do not keep you covered everywhere, with notable absences including:

• Aruba
• Bahamas
• Barbados
• Belize
• Botswana
• French Polynesia
• The Maldives
• Namibia
• Seychelles
• Uganda
• Zambia
• Zimbabwe

Speed

Your connection with Saily can range anywhere from 3G to 5G. Saily connects you to local providers wherever you go. So, the speed of your coverage depends on the provider they use and the strength of your connection at the time.

Saily’s unlimited plans come with a limit on high-speed usage before you are subject to a speed cap. The limit is dependent on your chosen plan.

For example, the Saily eSIM for North America gives you 3 GB of daily data with no speed limit. After this, you are capped at 1 Mbps.

Saily eSIM app

The Saily eSIM app lets you purchase, install, manage, track, and delete your Saily eSIM account.

While you can purchase a Saily eSIM via the website, you will need to log in or sign up using a Google or Apple account. You will then need to use the same account in the app to track your data usage, view your current plans, or top up your Saily eSIM.

It’s worth checking Saily eSIM app reviews from customers on both the Apple Store and Google Play Store before making any purchase.

Customer support

If your Saily eSIM stops working or you have urgent questions about the service, you can contact Saily’s customer support team in two ways:

• 24/7 live chat (available only in app)
• Email form (available via web or app)

Saily doesn’t offer support through WhatsApp or have a phone number to call. For less urgent queries or questions that can be fixed by yourself, you can find information on Saily’s Support Centre.

At Holafly, you can easily reach real support agents 24/7 on WhatsApp, social media, or via our app! See how more of our dedicated features line up against Saily in our Holafly vs. Saily comparison.

Refund policy

Saily offers partial or full refunds depending on your case. These can be requested in Saily’s Refund Center.

Once you activate your eSIM, a full Saily refund cannot be guaranteed. A full or partial refund will instead be considered if:

• You were unable to use the eSIM due to Saily quality issues
• You activated the plan but used less than 1% of your data limit

The only way to guarantee a full refund with Saily is if you have not installed your eSIM or activated your plan. You must also request the refund within 30 days of purchase.

Saily’s eSIM subscription may come with different terms. Read more in our dedicated blogs for when Saily Ultra isn’t working, or you are looking to cancel your Saily Ultra eSIM.

Extra features

Saily offers a range of additional features alongside its core data solution. Some come automatically when you buy a Saily eSIM, while others require an additional purchase:

Security

As a company operating under NordSecurity’s brand, Saily users can enjoy additional security features.

These include the choice of 115+ virtual locations, the ability to enable ad blockers, and a web protection feature that blocks malicious sites and limits online trackers.

To access other NordSecurity products, like NordVPN, you need to purchase a Saily subscription.

Phone number

Saily offers only one phone number option: a US (+1) number, for $0.99/month. There are no local or other country codes, so even if you’re travelling to the UK or Europe, you’ll still get a US number. The number is added to your Saily account, and you can pair it with any existing data plan.

To send texts or make calls, you’ll need to buy an extra bundle. Bundle prices depend on where you use the number, and both incoming and outgoing calls and texts count towards your usage. That means people calling or texting you on a US number while you’re abroad will also use up your bundle.

Here is the pricing for the United Kingdom, for example:

Need a local number to sign up to apps or websites, set up 2FA, or enable easier communication with locals in your destination? Check out the Holafly Plans Unlimited subscription package.

Another advantage for you: Holafly Plans include a number with a choice of US (+1), Canadian (+1) or UK (+44) codes, while Saily only offers a US number. You can use it to receive SMS such as verification codes from banks and apps while you travel, though it doesn’t support making calls or sending texts.

Saily for Business

Saily for Business is a B2B eSIM management platform. It lets your company add team members, assign plans, and monitor data usage for work-related travel.

For a more in-depth review, see our dedicated guide on Saily for Business. Or, see the Holafly for Business offering and decide which eSIM solution is best for your company.

Is the Saily eSIM worth it?

Whether Saily is worth it for you depends on your trip and what you need from an eSIM. Before choosing Saily, it is worth considering:

• If you require a local phone number, or if a US number will do the trick
• If you are willing to pay for days or data that you might not use
• If your chosen destination is covered by Saily
• If you are happy signing up for a Saily account to make a purchase
• If you don’t need to contact live chat support without a Saily account already created

Looking for total peace of mind? Choose Holafly

Looking to compare Holafly and Saily? A Holafly eSIM has your back with unlimited data, up to 5G speeds, and 24/7 customer support across 200+ destinations, with plans to match any trip length.

For longer stays or recurring travel, Holafly Plans offers a pay-monthly subscription with unlimited data and unlimited hotspot in 160+ destinations, with no long-term contracts.

Holafly also offers Always On, a perk included with every Holafly eSIM that provides 1 GB of monthly backup data at no extra cost. Call an Uber, book a last-minute flight, or text a loved one. Always On is ready as soon as you activate any Holafly eSIM plan. Simply keep your eSIM installed and enjoy your Always On backup data across 150+ global destinations.

Curious about Saily alternatives? Check out our:

• Nomad eSIM review
• Jetpac eSIM review
• Roamless eSIM review
• Maya eSIM review
• Travelkon eSIM review
• Ubigi eSIM review

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哈囉我是來自台灣的 Wen，平常最喜歡旅遊，也喜歡將旅遊的種種化成文字跟大家分享，希望大家能在我的文章中找到有用的資訊，加上 Holafly 的 eSIM，讓你的旅程更美好！✈️✈️✈️ Hi! I'm Wen, a passionate content writer and travel enthusiast from Taiwan. I transform my wanderlust adventures into engaging stories and practical guides, helping fellow travelers make the most of their journeys.Through my articles, I strive to provide travel tips while introducing how our eSIM technology can enhance your travel experience - keeping you connected wherever your adventures take you!

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