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Trip.com eSIM review: Pricing, plans, and features

Is the Trip.com eSIM right for you? Our full trip.com eSIM review includes an honest breakdown of price, features, coverage, and support.

Published: October 16, 2026

Trip.com is primarily a booking platform and provides travel eSIMs as an add-on service through third-party data resellers. These eSIMs offer fixed daily and total data packages for international travellers. 

In this review, we will evaluate Trip.com eSIM’s pricing, network coverage, connection speeds, activation steps, purchase process, and customer support to help you decide if it’s a suitable solution for you. 

If you’re looking for a travel internet solution with unlimited data, 24/7 customer support, and 5G speeds, Holafy’s travel eSIMs stand out as the only option. 

Disclaimer: The data in this article, including prices and data packages on Trip.com’s regional storefronts, is accurate as of 9 October, 2026, and is subject to change.

What is Trip.com?

Trip.com is an online travel agency founded in 1990 and headquartered in Singapore. It operates under the Trip.com Group and offers flights, hotels, train tickets, and vacation packages worldwide. 

The company has added international travel eSIM data packages from local network providers on its website and in its mobile app. 

TL;DR: Is the Trip.com eSIM worth it?

The Trip.com eSIM offers data top-ups and short data plans alongside your travel bookings. The table below offers a summary of all Trip.com eSIM’s key features and what you can expect:

Trip.com eSIM featureWhat you can expect
Best forThose who can accurately estimate how much data they need for their trip and are okay with topping up as needed
PricingStarting rates varying by storefront location (from $0.10 USD/£0.12 GBP to $80/£70+ per data package)
Data limits500 MB to 50 GB data packages
Coverage70 countries across Asia, Europe, and the Americas
ActivationInstall the eSIM on the official Trip.com app or use a QR code 
Refund policyRefund available any time before you install the eSIM 
Purchase processMake an account on the Trip.com app or website, choose an eSIM plan, and pay online. 

Trip.com eSIM review: Everything you need to know

To give you an honest picture of what to expect, we will break down all the core factors listed in our summary table above, including pricing structures, regional coverage networks, actual connection speeds, customer support availability, activation protocols, and refund policies.

Pricing and plans

Trip.com operates localized storefronts across the United States, the United Kingdom, and Australia. Each eSIM store presents prices in local currencies with slight variations in pricing and plans. 

However, most of the core plan structures are identical across the storefronts. 

Each plan comes in two types: fixed daily and fixed total data allowances. 

  1. Fixed total data: You can buy a fixed amount of data for a specific validity duration of your choosing. 
  2. Fixed daily data: This option offers a set amount of data every day. 

Here are some Trip.com eSIM plans on each website: 

Storefront Coverage ValidityData (daily and total)Price 
US Trip.com plans41 European countries (Albania, Algeria, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom, Vatican City)1 to 90-day plans 500 MB to 50 GB $0.17 to $37.50 USD 
Mainland China/Hong Kong/Macau/Taiwan1 to 90-day plans 500 MB to 50 GB $0.21 to $44.37
10 Middle East and African countries (Bahrain, Egypt, Israel, Kuwait, Morocco, Oman, Qatar, Saudi Arabia, Türkiye, United Arab Emirates)1 to 30-day plans 500 MB to 50 GB $1.46 to $76.44
United States/Canada 1 to 30-day plans 500 MB to 50 GB $0.23 to $61.19
UK Trip.com plans40 European countries (Albania, Algeria, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom, Vatican City)1 to 90-day plans 500 MB to 50 GB £0.13 to £28.33 GBP
Middle East and North Africa (Bahrain, Egypt, Israel, Kuwait, Morocco, Oman, Qatar, Saudi Arabia, Türkiye, United Arab Emirates)1 to 30-day plans 500 MB to 50 GB £1.11 to £57.74
Japan (SoftBank 4G/5G)1 to 180-day plans1 GB to 100 GB£0.22 to £34.98
United States (Verizon/T-Mobile 4G/5G)1 to 90-day plans500 MB to 100 GB£0.15 to £50.38 

Coverage and speed/network quality

Trip.com currently offers eSIM plans for only 70+ countries in Asia, Europe, and the Americas, with 5G support available in most regions. 

However, actual speeds and local network performance depend on the region. eSIM data speeds might be slower in less-populated and rural areas compared to major cities.

Customer support

Trip.com mentions it offers “24/7 multi-lingual customer support” for its eSIM service. 

Follow these steps to receive help from Trip.com’s customer support team: 

  1. Log in to your Trip.com account on your phone and go to the “Account” section. 
  1. Click on the “Customer Support” button. 
  2. Choose your relevant customer service category: Chat service, Call service, and Emergency assistance

According to the official website, Trip.com’s customer service phone number is the fastest way to get help. Visit the Trip.com website to see which numbers to call for different countries and regions. 

Activation process

There are two ways to install a Trip.com eSIM. Ensure you have a stable network environment and an unlocked phone before proceeding with the setup. 

  1. Install the Trip.com eSIM via QR code: Open “Mobile network” or “SIM card manager” in Settings. Click on “Add eSIM” and scan the QR code in your Trip.com order. 

You can also manually enter the SM-DP+ address and activation code from your Trip.com order voucher if QR code scanning fails.

The QR code can only be used on one device. After the eSIM has been installed, it cannot be transferred to another device. 

  1. Install the Trip.com eSIM in the app: Open the Trip.com app. Go to “Account”, “All Orders”, and tap the “Install” button. 

Refund policy

All Trip.com eSIMs have a cancellation policy in place: 

  • Free cancellation is available 1 day before the expiration date. 
  • You’ll be charged a cancellation fee 12:00 AM onwards, 1 day before the expiration date. 

You cannot cancel an eSIM after activation.

When it comes to refunding a Trip.com eSIM, you can only receive a full refund if you haven’t installed or activated the eSIM on your device. 

However, Trip.com’s official website provides no further clarification on other circumstances or whether customers may be eligible for a partial or full refund, leaving the policy open to interpretation.

Other perks and features

Trip.com eSIM purchases earn Trip Coins, the platform’s loyalty rewards currency, which can be applied toward future hotel or flight bookings. 

Additionally, select China eSIM options include pre-configured routing that allows access to major international apps without a separate VPN.

Holafly has your back in 200+ destinations with unlimited data and flexible plans

If you prefer stress-free connectivity without constantly monitoring your daily data allowance or topping up when you need more internet, try Holafly’s travel eSIMs.

Holafly provides high-speed, reliable data packages across more than 200 destinations worldwide.

All you need to do is choose one that suits your needs:

  • Travel eSIMs: Best for short international trips, Holafly travel eSIMs offer unlimited data with customizable durations (1 to 90 days) and regional plans across Europe, Asia, and North America. They are reusable, so you will not have to install a new profile every time you travel.
  • Holafly Plans: A monthly eSIM subscription featuring global data, best for frequent travelers or digital nomads needing a reliable, uninterrupted connection.

All Holafly eSIMs come with 24/7 multilingual customer support via WhatsApp and live chat, as well as Always On, a 1 GB monthly data backup that stays active even after your plan ends.

FAQs about Trip.com’s eSIM

Is Trip.com safe to use?

Yes, Trip.com is a secure global travel platform that uses encrypted checkout systems for purchases.

What are the disadvantages of Trip.com?

Trip.com is not a dedicated eSIM provider. For example, there is no “eSIM” category in the customer support chat section, and it only provides eSIMs for 70+ destinations. Ensure your holiday destination is covered before relying on Trip.com’s internet services.

How does Trip.com’s eSIM work?

You can download a digital SIM profile directly to your device via a QR code scan in Trip.com’s app, allowing your phone to connect to local host networks abroad.

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Mahnoor Bangush

Mahnoor Bangush

SEO Content Writer

Born and raised in Queens, New York, I'm a Psychology graduate with a passion for writing that I've been nurturing since 2019. Over the years, I've enjoyed creating meaningful content across various niches, including sports, hospitality, and career development. At Holafly, I focus on crafting useful and inspiring pieces to make your adventures more effortless. One of the best perks of this role? Creating travel content always seems to inspire my next vacation destination!

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