How to get and activate a Singtel eSIM

Thinking about purchasing a Singtel eSIM? If you’re living in Singapore or here for the long term, eSIM provides a faster and easier way to stay connected, with no need for store visits or card swaps.

Singtel’s eSIM service is available on postpaid plans and works with all eSIM-compatible unlocked phones. 

This guide walks you through what to expect: which Singtel eSIM plans are supported, how activation works, and which phones are compatible. We’ll also explore how it compares to other local eSIM providers, including flexible options like Holafly’s unlimited eSIM.

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What is Singtel eSIM?

Singtel eSIM is a digital SIM option for postpaid users with eSIM-compatible phones. As Singapore’s largest telecom provider, Singtel offers the same plans and network performance you’d get with a physical SIM, including full access to its 5G and 4G networks.

You can request an eSIM when signing up, or convert your existing traditional SIM card if you’re already on a postpaid plan.

Singtel eSIM Postpaid Plans

Singtel eSIM is supported across all its postpaid mobile plans. You can choose from traditional phone contracts, SIM-only plans, or data-sharing add‑ons, depending on your usage and device.

Below, we break down the main options, how they’re structured, what’s included, and how eSIM fits into each one. All Singtel eSIM prices are shown in Singapore dollars (SGD) and vary depending on the plan tier and features.

Phone Plans

Singtel’s phone plans bundle a handset with mobile data, talktime, SMS, and entertainment perks, all available with a Singtel postpaid eSIM. 

Here’s a quick overview: 

Notes: 

• Seniors aged 60 and above receive 20% off all phone plans, plus bonus talktime: 100 extra minutes on XS plans or 10,000 extra minutes on S to Priority Pro plans.
• All plans support 5G+ connectivity. Selected Priority plans also offer faster speeds and network access during peak hours.
• Depending on the plan you choose, you may also receive additional perks such as 2× or 4× Speed Lane, shopping vouchers worth up to $500, Enhanced Care or Priority Care, Mobile Protect, McAfee Security, additional shared mobile lines with worldwide roaming benefits, and complimentary subscriptions to Burpple Beyond, The Straits Times All Digital, Calm Premium, Amazon Prime, and HBO Max Standard. Benefits vary by plan, so check the website for the latest inclusions and eligibility.

Higher-tier phone plans are ideal if you need reliable coverage in Singapore, plus occasional Singtel roaming abroad.

SIM-Only Plans

If you already have a phone and don’t need a device bundle, Singtel’s SIM-only eSIM plans give you flexibility and good value for money. These plans are contract-free or available on short-term contracts offering:

Note: Depending on the plan you choose, you may also receive additional perks such as 2× or 4× Speed Lane, monthly PayLater cashback, Enhanced Care or Priority Care, Mobile Protect, McAfee Security, Caller ID, an additional shared mobile line with worldwide roaming benefits, and complimentary subscriptions to Burpple Beyond, The Straits Times All Digital, Calm Premium, HBO Max Standard, and Amazon Prime. Benefits vary by plan, so check the provider’s website for the latest inclusions and eligibility.

MobileShare Plus

If you already have a main Singtel line and want to share data and calls with another device, the MobileShare Plus plan is a straightforward, cost-effective solution. This Singtel eSIM plan is perfect for linking a tablet, secondary phone, or wearable, without paying for a full second line. Here’s what it includes:

Note: The plan bills you monthly, but it comes with a 12-month contract. If you cancel before the full year is up, early termination fees may apply.

Which phones support Singtel eSIM?

Wondering if your phone is eSIM compatible? Most newer devices are already compatible, including iPhones from XS onward, recent Samsung Galaxy models, Google Pixel phones, and even some tablets and laptops. 

There are a few ways to check if you have an eSIM-compatible phone:

• Dial *#06# and look for an EID number
• Ensure your phone is carrier-unlocked

If you’re activating an eSIM on a new postpaid line or when porting in a number, Singtel won’t charge a setup fee. Switching from a physical SIM, however, comes with a one-time $10.90 fee.

How to buy Singtel eSIM

Getting a Singtel eSIM is straightforward, whether you’re signing up online or visiting a retail store. Before you begin, you’ll need a few essentials. Below, you’ll find everything required and how each purchase method works.

What do you need to get a Singtel eSIM?

Before buying a Singtel eSIM, make sure you have the following ready:

• A compatible device that supports eSIM
• A stable internet connection for activation
• Access to the Singtel website or hi!App, and a Singtel account
• Identity verification (passport and selfie, or NRIC/SingPass if you’re a resident)
• A valid payment method, either a credit or debit card
• The QR code or activation link that Singtel will send after your purchase

These are required whether you buy your eSIM online or in person.

How to buy Singtel eSIM online

Buying a Singtel eSIM online is quick and can be done in just a few steps through the official website or MySingtel app:

• Log in or create a Singtel account
• Choose your postpaid plan and confirm your device supports eSIM
• Verify your identity using passport + selfie (or NRIC/SingPass)
• Complete payment with a valid credit or debit card
• Receive your QR code or activation link by email

Make sure your device is connected to Wi-Fi when activating the eSIM.

How to buy Singtel eSIM in-store

If you prefer to purchase your eSIM in person, you can visit any Singtel retail shop or authorised reseller in Singapore. A staff member will guide you through the signup, ID verification, and payment process.

Once your plan is confirmed, the eSIM will be issued either via QR code or installed directly at the counter, depending on your device. Just make sure to bring:

• Your compatible device
• A valid photo ID (passport, NRIC, or SingPass)
• A payment method for your selected plan

How to activate Singtel eSIM

Once you’ve received your eSIM, getting connected takes just a few quick steps:

1. Choose your postpaid plan when signing up
2. Receive your eSIM QR code by email or in-store
3. Scan the code to install the eSIM profile on your device
4. Activate your line through your phone settings or the My Singtel app

Note: Each eSIM can only be installed once. Make sure to install it on the device you plan to use, since it can’t be transferred later.

Need further help? Singtel offers support via the app or their customer hotline if you run into any issues during setup.

3 steps to convert Singtel SIM to eSIM

Already using a physical Singtel SIM and want to switch to eSIM? You can transfer SIM to eSIM easily through the app or at a retail outlet. Here’s how:

1. Open the My Singtel app and navigate to eSIM settings
2. Request a switch to eSIM, then complete ID verification
3. Scan the new QR code provided and activate your eSIM profile

Other local providers offering eSIM in Singapore

Singtel isn’t the only option when it comes to eSIM support in Singapore. Several other major telecom providers and MVNOs also offer eSIM services, including:

• M1 eSIM: available for postpaid plans via app and in-store
• Starhub eSIM: available for tourist and postpaid lines
• SIMBA eSIM: newly rolled out on selected plans
• Giga eSIM: digital-first MVNO with eSIM support
• GOMO eSIM: Singtel’s digital sub-brand now eSIM-enabled
• Eight eSIM: lightweight plans with eSIM support
• MyRepublic eSIM: available for postpaid users on request
• Maxx eSIM: offers affordable, contract-free monthly plans
• Circles.Life eSIM: available for SIM-only and data-only plans

Go unlimited. Stay connected with Holafly

Holafly eSIM offers a fast, contract-free way to get online in Singapore. All plans include unlimited data, 5G speeds (where available), and 24/7 customer support, with coverage in 200+ destinations. Choose from flexible plan durations, with daily eSIM plans starting at USD $3.90 per day.

Holafly also offers Holafly Plans, a monthly eSIM subscription with up to unlimited data and coverage in 160+ destinations, starting from SGD $66.95 per month.

Plus, every Holafly eSIM includes Always On, which provides 1GB of emergency backup data at no extra cost for each eSIM plan (whether monthly or daily), as long as your eSIM remains installed on your device.

Whether you’re staying in Singapore or travelling across multiple countries, Holafly makes it easy to stay connected without the hassle of physical SIM cards or expensive roaming charges. that simply works, whether you’re staying local or travelling across multiple borders.

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Disclaimer: The data in this article is accurate as of July 26, 2026, and is subject to change

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Violet Lee

SEO Content Specialist

Formerly a travel journalist turned marketing copywriter, I found my way back to the travel world with Holafly—my dream company that made remote work possible. My motto? “Dream big and make it happen.” I’m passionate about writing, exploring the world, and staying active through walking, running, swimming, and hiking. I also love learning, reflecting, and connecting with inspiring minds.

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