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Holafly Ultra Plan review: What’s included and who it’s for
Unlimited data, a local US, UK or Canada number, flight claims with no AirHelp fee and a doctor on chat 24/7. What’s included, the limits, and who it suits.
Ultra Plan is Holafly’s most complete subscription plan, designed for frequent travelers and people who spend extended periods abroad. Apart from providing unlimited data in more than 160 destinations, it also offers additional assistance services for unexpected travel disruptions and healthcare needs.
Beyond keeping you connected, Ultra Plan includes flight and baggage assistance through AirHelp, along with access to online medical guidance and wellbeing services through Meeting Doctors. These benefits can help when a flight is delayed, your luggage goes missing, or you need medical advice while away from home.
In this Holafly Ultra Plan review, we’ll look at what the plan includes, how its additional services work, what limitations to keep in mind, and how it compares with Holafly’s other subscription plans. By the end, you’ll have a clearer idea of whether Ultra suits your lifestyle and meets your needs as a traveler.
Disclaimer: The data in this article is accurate as of October 16, 2026, and is subject to change.
Is Holafly Ultra Plan worth it? A quick overview
The Ultra Plan costs $90.95 per month, with discounted rates available for quarterly and yearly subscriptions. It’s worth considering if you want unlimited data abroad along with flight and baggage assistance and access to online medical and wellbeing services.
If you mainly need unlimited data and hotspot sharing, Unlimited Plans may be a better fit.
Here is a quick overview of the Holalfy Ultra Plan:
| Benefit | What you get | Main condition |
|---|---|---|
| Data and hotspot | Unlimited data and hotspot in 160+ destinations | You need an eSIM-compatible device |
| Local number | US, Canadian, or UK number for inbound SMS | No voice calls or outgoing SMS |
| Flight disruption | Up to $673 in eligible compensation, and assistance with claiming up to $8,806 in extra expenses | Eligibility rules apply; benefits are for the primary account holder |
| Baggage assistance | $168 payout for delayed or lost checked baggage, plus help claiming up to $2,130 | One checked bag per flight; exclusions apply |
| Doctor chat | Online medical guidance, including 24/7 general medicine chat | English or Spanish chat and video; not emergency care |
| Wellbeing sessions | Psychology, nutrition, and personal training consultations | Weekdays, booked at least 48 hours ahead |
| Price | $90.95/month | Billed according to your billing cycle. $880.95 yearly, $247.95 every 3 months, or $90.95 monthly |
What’s included in Holafly Ultra Plan?
The Holafly Ultra Plan offers unlimited data, travel assistance, and online healthcare support, all in 1 monthly subscription. Here’s everything you get.
Always there: Doctors and wellbeing with Meeting Doctors
Ultra Plan includes online medical guidance through Meeting Doctors. General medicine is available 24/7. You can chat with a doctor in English or Spanish, with Spanish-language video consultations also available. English-language consultations are chat-only. The service can help you assess non-emergency symptoms, understand possible destination-related illnesses, and decide what care you may need.
An unexpected health concern is stressful enough without trying to find a local clinic or explain your symptoms in an unfamiliar language. Beyond general medicine, Ultra Plan also includes access to several specialties, each with its own availability and language options:
- Gynecology: Chat in Spanish, Monday to Friday.
- Pediatrics: Chat every day in English or Spanish.
- Veterinary guidance: Chat in Spanish, Monday to Sunday, for general guidance about dogs and cats.
- Psychology: Scheduled video consultations in English or Spanish on weekdays.
- Nutrition: Scheduled video consultations in English or Spanish on weekdays.
- Personal training: Scheduled video consultations in English or Spanish on weekdays.
Doctors can issue digital prescriptions where local regulations permit them. E-prescriptions aren’t available in the United States, although medical reports can still be provided. You can check prescription availability for your destination through the app.
Important note: Meeting Doctors provides telehealth guidance only. If you need urgent medical attention, please seek the help of local emergency care services.
Reliable: Flight and baggage assistance with AirHelp
Holafly Ultra Plan offers AirHelp, a service that helps you pursue eligible flight compensation and baggage claims. After all, flight delays and missing bags can turn a trip into a headache!
Flight delays, cancellations, and overbooking
- Eligible flight disruptions may qualify for compensation of up to $673.
- AirHelp can also help you claim up to $8,806 for eligible additional expenses directly caused by a disruption, such as hotel accommodation, meals, ground transportation, or prepaid connecting tickets.
Eligibility depends on the applicable passenger rights, rules, and the circumstances of the disruption.
AirHelp waives its standard service fee for the primary Ultra Plan account holder, meaning you keep 100% of approved compensation. If a travel companion is included in the same claim, standard service fees apply to their share.
Delayed, lost, or damaged checked baggage
- If your checked bag is delayed or lost, Ultra Plan includes a $168 payout for immediate essentials, usually within 24 hours.
- AirHelp also helps you pursue up to $2,130 from the airline for eligible baggage claims.
The benefit covers a maximum of 1 checked bag per flight, registered under the primary subscriber’s name. Baggage assistance is available worldwide, except for specified destinations, including Cuba, Iran, Israel, Russia, and Venezuela.
Simple: Unlimited data, hotspot, and a local number
Unlimited data in 160+ destinations: Use your connection for navigation, video calls, messaging, work, and everyday browsing. Speeds can reach up to 5G where supported by the device and local network.
Unlimited hotspot: Share your connection with your laptop, tablet, or other devices.
A local phone number for inbound SMS: Ultra Plan provides a US (+1), Canadian (+1), or UK (+44) number for receiving text messages. This can help when a bank, app, or online account sends a two-factor authentication code while you’re abroad.
Holafly Ultra Plan vs. Holafly Unlimited Plan: Which one should you choose?
When comparing Holafly Ultra Plan vs. Holafly Unlimited Plan, know that the main difference is the extra peace of mind and assistance that comes with Ultra Plan. Both plans provide unlimited data and hotspot sharing, but Ultra Plan also has AirHelp’s flight and baggage services, as well as Meeting Doctors’ online medical and wellbeing consultations.
| Traveler type | Plan that fits | Why |
|---|---|---|
| One trip a year | Consider a destination specific eSIM | A monthly subscription may be unnecessary for a short holiday |
| Several trips a year | Unlimited Plan or Ultra Plan | Choose Ultra Plan if you’ll use its extra services |
| Frequent flyer | Unlimited Plan or Ultra Plan | Consider Ultra Plan if you value flight disruption and baggage assistance |
| Long-stay traveler or digital nomad | Unlimited Plan or Ultra Plan | Ultra Plan has healthcare and travel assistance; Unlimited focuses on keeping you connected |
| Traveling with kids or pets | Ultra Plan | Consider Ultra Plan if access to pediatric or veterinary guidance would be useful during your travels |
So, is the Holafly Ultra Plan worth it compared with the Unlimited Plan? It depends on whether you’d pay for similar services separately or genuinely use the included benefits. If you travel often and value access to online healthcare and flight and baggage assistance, Ultra Plan offers more than just a reliable connection.
How to use Ultra Plan when something goes wrong
Here’s how to access the services through the Holafly app:
Your flight is delayed or cancelled
Suppose you’re waiting at the airport and your departure time keeps moving. Ultra Plan gives you access to AirHelp’s flight assistance.
- Open Purchases → Ultra Plan → Benefits → Flight and luggage assistance in the Holafly app and select the claim option.
- Alternatively, click on the link in the welcome message sent to your purchase email.
- Add your flight details before departure to receive delay, cancellation, and gate alerts.
- If a disruption occurs, check your flight’s eligibility and submit your claim through the dashboard.
Keep any receipts for additional expenses you incur because of the disruption.
Your bag is delayed or lost
If your checked bag doesn’t arrive, report it to the airline’s baggage desk before leaving the airport.
- Request a Property Irregularity Report (PIR).
- Keep your boarding pass, ID, and baggage tags.
- Open Purchases → Ultra Plan → Benefits → Flight and luggage assistance in the Holafly app.
- Follow the claim instructions and submit the required documents.
- Register the claim within 28 days. Submit proof of expenses within 21 days for delayed baggage or 7 days for damaged baggage.
The $168 payout for delayed or lost baggage is generally issued within 24 hours.
You need a doctor abroad
If you’re unwell and want online medical guidance, you can access Meeting Doctors.
- Open the Holafly app and go to Purchases → Ultra Plan → Benefits → Health and wellbeing.
- Select your location and preferred consultation language.
- Review the available specialties and their consultation formats.
- Tap ‘I need a consult‘ to enter the Meeting Doctors platform.
General medicine chat is available 24/7 in English and Spanish. For emergencies, contact local emergency services instead of relying on an online consultation.
Holafly Ultra Plan limits to know before you buy
Ultra Plan has several useful benefits. But let’s also understand its restrictions before you subscribe.
- The phone number you get receives inbound SMS only. Voice calls and outgoing SMS aren’t supported.
- Certain destinations are excluded from baggage assistance. Also, only 1 checked bag per flight qualifies.
- Flight compensation isn’t automatic. Your flight must meet the relevant eligibility requirements.
- For now, general medicine chat is available in English and Spanish only. And some specialties, including gynecology and veterinary guidance, are available in Spanish only.
- It’s not insurance. Online medical guidance doesn’t pay for hospital stays, in-person treatment, or emergency evacuation.
- Benefits apply to the account holder. Travel companions aren’t covered by the primary subscriber’s AirHelp benefits.
- Your subscription cycle begins on the purchase date, even if your trip is later.
- Refunds have conditions. Read the official Holafly Ultra Plan FAQs for the complete terms and conditions before purchasing.
How to get Holafly Ultra Plan
Holafly Ultra Plan costs $90.95/month. You can purchase it directly from the Holafly Ultra Plan page, and install it on your eSIM-compatible phone. If you already have a Holafly eSIM installed, Ultra Plan attaches to it automatically.
Your subscription billing starts on the purchase date. You can request a full refund within 14 days, provided you haven’t used any of the plan’s benefits and your flight hasn’t departed.
Want to compare Holafly Ultra’s benefits with another travel subscription before you decide? Here’s Saily Ultra’s benefits comparison to see its features and coverage.
If you need extra data, there’s Always On, which provides 1 GB of backup data every 30 days. It can help you get online for essential tasks when your main plan isn’t available.
FAQs about Holafly Ultra
Is Holafly Ultra Plan travel insurance?
No. Holafly Ultra Plan isn’t travel insurance. It doesn’t cover hospital admissions, in-person medical treatment, or emergency evacuation. Consider separate travel insurance for those needs.
Does AirHelp charge a fee with Holafly Ultra?
No, AirHelp waives its standard service fee for the primary Ultra Plan account holder. If a travel companion is included in the same claim, standard AirHelp fees apply to their individual share.
Can I call from the Holafly Ultra Plan number?
No. Ultra Plan provides a US, Canadian, or UK number for receiving inbound SMS only. It doesn’t support incoming or outgoing voice calls.
Can I see a doctor in English with Holafly Ultra Plan?
Yes. General medicine chat is available 24/7 in English and Spanish, while video consultations are available in Spanish. Pediatric chat is available daily in English and Spanish. Gynecology and veterinary guidance are available by chat in Spanish. Psychology, nutrition, and personal training consultations are available by video in English or Spanish on weekdays.
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With an MBA degree I used to put to good use in another life, I now write for both passion and profession! When not writing, I'm exploring the world, collecting stories and souvenirs along the way.
