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How to Download The Holafly Invoice?

If you're wondering how to see your Holafly invoice, the process is easy and quick. Simply fill out the form with your details, and you’ll receive your Holafly invoice right away at the email you provided. Just a heads-up, the invoice is a formal payment request, while the receipt confirms your payment. If you need to download your Holafly invoice or check the receipt, we’ll guide you through the process easily.

To Download Your Holafly Invoice:

  • Go to https://esim.holafly.com/ > Click on the Menu icon (three horizontal lines) > Click the Login button to enter the Holafly Center > Enter your purchase email and verification code > Once you’re in your account > Click on the Menu icon (three horizontal lines).
Download your Holafly invoice.
  • Select Purchase Receipts > Go to your purchases > Select the order number for which you need the invoice > Click on Receipt Details > Scroll down > Tap the Request Invoice button to complete the form > Fill in the form with your personal information > Click on Send to email.
Download your Holafly invoice.
  • Make sure to provide accurate information to receive your invoice immediately.
  • Your invoice will be sent to the provided email in PDF format.

To Access Your Holafly Purchase Receipts:

Download your Holafly receipt.
  • Click on the Menu icon > Select Purchase Receipts > Go to your purchases > Select the necessary order number > Click on Receipt Details > Scroll down > Tap the Download Receipt button.
Download your Holafly receipt.

To Keep in mind:

  • If you need to make any changes to your Holafly invoice, please contact us with the necessary details at invoices@holafly.com.
  • If you’re no longer a Holafly customer but need an invoice or receipt, you can still access your account using the same purchase email.
  • Make sure to fill in your personal information accurately to avoid delays in receiving your invoice.

Other questions

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When should I set up my eSIM?

You can wait until you arrive in the country to activate your eSIM, but please remember that you will need a Wi-Fi connection to perform the installation process

Learn more here
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What happens if I use up my data or exhaust the days of validity?

If you find you need more data than what your eSIM offers, the best option is to top up your eSIM card with the right amount of data for you.

Learn more here
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Can I use my SIM card and Holafly eSIM at the same time?

Yes. Please remember that if you leave your SIM card activated, your network provider may apply data roaming charges to make or receive phone calls, and to send or receive text messages.

Learn more here

Any more questions?

If you encounter any issues during this process, feel free to reach out to us 24/7 through our Live Support chat.

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