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MobiMatter vs Airalo: Which eSIM is better?
Learn the pricing, coverage, customer support, ease of use, and other add-ons from MobiMatter and Airalo and explore other eSIM alternatives.
When traveling from the USA to anywhere worldwide, purchasing an eSIM is a great idea to avoid roaming charges. Companies like MobiMatter and Airalo make finding a data plan for traveling abroad easy, but which is the best eSIM for you?
With our MobiMatter vs. Airalo comparison, you’ll find a side-by-side comparison of their main features, including pricing, coverage, ease of use, and mobile apps. Moreover, we’ll use genuine user reviews to support our findings.
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Feature comparison
Before going deep into what each provider offers, here’s a quick overview of their eSIM options.
| Features | MobiMatter | Airalo |
|---|---|---|
| Unlimited data plans | No | No |
| 24/7 customer support | No | No |
| Share data with other devices | Yes | Yes |
| Customer service languages | English, Spanish, Dutch, French, Turkish, and others | English, Spanish, French, German, and others |
| Registration required | No | Yes |
| Platforms | Website, app | Website |
| Payment methods | Apple Pay, Google Pay, crypto, credit and debit cards | Debit and credit cards, Alipay, PayPal, |
| Includes a local phone number for voice calls or messages | No | Yes, for selected destinations |
| Instant delivery | Yes | Yes |
| Installation | QR code, manually | QR code, manually |
| Accepted currencies | USD ($), EUR (€), GBP (£), AUD ($), CAD ($), and others | USD ($), EUR (€), GBP (£), AUD ($), CAD ($) |
MobiMatter
MobiMatter is not an eSIM provider but a marketplace where you can find offers from different eSIM providers, including Airalo.
Their offer is extensive and sometimes even a bit much, so let’s dive into the details and try to clear it up.
Pricing
MobiMatter doesn’t manage fixed prices because they manage different eSIM providers.
Depending on the eSIM provider’s marketplace, prices will range from $3.49 for basic plans with 1 GB for 7 days in destinations such as Europe, the United States, or Asia.
The most expensive MobiMatter eSIM plans range from $61.99 for a yearly plan with 26 GB to $81.99 for a 30-day package eSIM with 50 GB.
Some plans include a phone number or additional add-ons, like data for social media apps, at no extra cost.
Coverage
MobiMatter has great coverage because it is an eSIM market with different eSIM providers.
Currently, MobiMatter has coverage in over 300 destinations, with plans that include individual countries, cities, and regional plans.
Additionally, since there are different global plans from different eSIM providers, the coverage and data speeds will according to your plan. Your connection can range from 3G to 5G based on your chosen option.
Choosing eSIM plans from MobiMatter is a bit overwhelming because of the marketplace functionality.
Ease of use
Let’s dive into the ease of use based on what customers have mentioned about the MobiMatter eSIM service.
- Mobile app: According to a Trustpilot review, the MobiMatter app makes things easier, as users can manage, purchase, and activate eSIM plans in seconds.
- Coverage: Based on a Trustpilot review, MobiMatter regional data plans are a great solution for travelers to get one eSIM and stay connected to different destinations hassle-free.
- Activation: The eSIM activation on iPhone devices is a strong point from MobiMatter, as stated in a Trustpilot review, but it also applies to Android devices.
App
MobiMatter has an app for Android and iOS, with an overall rating of 4.7/5 from over 500K downloads. This is what users can do with this app:
- Purchase and manage eSIM plans
- Access the royalty rewards
- Create support tickets or read FAQs
- Track data consumption
While the MobiMatter app is comprehensive, the marketplace functionality needs improvement. Navigation is messy compared to the best eSIM providers.
Pros and cons
MobiMatter offers a range of features and benefits, but like any service, it has its drawbacks too — let’s take a closer look:
- Pros:
- Coverage in over 300 destinations
- Variety of payment methods available, including crypto
- Yearly plans available
- Some plans might include add-ons at no extra cost
- Cons:
- Coverage is not consistent throughout the available destinations
- The app and website are messy to use because of multiple providers
- Not all eSIM works in the same way, as features will vary on each eSIM provider
- No unlimited data plans available
- No 24/7 customer support and most tickets are created as low-priority tickets; some cases don’t even get a response, as stated on a Trustpilot review
Airalo
Airalo is an eSIM provider with coverage in 200 destinations, offering limited data packages, some of which include text messages and phone calls.
Let’s examine the details of one of the most famous eSIM providers and determine whether it’s as good as expected based on pricing, coverage, ease of use, and the pros and cons of its service.
Pricing
Airalo pricing differs for two types of plans: mobile data only and mobile data plus phone calls and text messages.
The cheapest plans for mobile data only start at $4.50 for 7 days with 1 GB, while the most expensive plans can cost up to $42 for 30 days with 20 GB for single-destination eSIMs. With regional plans, pricing can go up to $180 for 180 days with 100 GB.
As for mobile data plus phone calls and text messages, plans start at $5.50 with 1 GB, 10 minutes, and 10 SMS for 7 days to $49 with 20 GB, 400 minutes, and 200 SMS.
Note: eSIM plans with phone calls and text messages are available for certain destinations, like the USA or the UK.
Coverage
Airalo has coverage in +200 destinations, roughly 100 less than MobiMatter, but since it’s not an eSIM marketplace, the number of destinations is quite good.
Airalo focuses on single-destination data plans and regional plans including:
- Africa
- Asia
- Europe
- Middle East and North Africa
- North America
- Latin America
- Caribbean
- Oceania
Also, Airalo has a global eSIM that covers 136 destinations, and you can add phone calls and text messages to it for an extra cost.
Ease of use
Let’s see what users are saying about Airalo ease of use.
- Reliable eSIMs: Based on a Trustpilot review, Airalo stands out because its eSIMs work, allowing users to share mobile data and get hassle-free connectivity to different destinations.
- Easy installation: Airalo eSIM activation is straightforward, allowing users to install their eSIMs without issues, as mentioned in a Trustpilot review.
- Useful app: The Airalo app allows users to purchase and manage their eSIMs. As a Trustpilot user mentioned, you can also find installation guides to make things easier.
App
Airalo has a mobile app for iOS and Android users, with a 4.5/5 rating from over 5 million downloads. Let’s see what are the main features available on the app:
- Easy to purchase and manage eSIMs
- Customer support available through the app or using WhatsApp
- Easy to browse through all the available data plans
- User-friendly design
Compared to the MobiMatter app, Airalo offers a much cleaner and easier-to-use mobile app.
Pros and cons
Airalo is a popular choice for eSIMs, and it has its pros and cons. Let’s break them down.
- Pros:
- Variety of limited data plans available
- Text messages and phone calls are available as add-ons on certain plans
- Coverage in over +200 destinations
- Cons:
- Poor customer support, as stated in a Trustpilot review
- No unlimited data plans available
- Doesn’t allow to purchase eSIMs as guests
- Strict Airalo refund policy
- Poor Trustpilot rating with a 2.6 rating from 2.6K reviews
MobiMatter vs. Airalo: Which one to choose?
Upon reviewing what MobiMatter and Airalo offer, it’s time to choose the best eSIM provider.
Airalo offers competitive prices and coverage in over 200 destinations, and certain plans include add-ons like phone calls and text messages. However, the lack of customer service and increasingly negative reviews are warning signs when using their eSIM plans.
MobiMatter coverage in over 300 destinations and several eSIM providers on their marketplace are great features to consider. However, travelers can be put off by the site’s complexity, lack of live chat, and the fact that each data plan is specific due to different providers.
Is there a better alternative with the best of both worlds? Let’s see.
Use Holafly and get a reliable eSIM provider
The Holafly travel eSIM stands out from the rest due to its extensive offerings and user-friendly service, making it one of the best eSIM providers for 2025.
Holafly covers 200 destinations and offers unlimited data plans. Pricing per day starts at $6.90 and decreases for each additional day you purchase. Regional and global plans are also available.
Here are some additional features when using the Holafly travel eSIM:
- Mobile hotspot is available for up to 1 GB/day
- Prices can be as low as $1.55/day on a 90-day package
- Customer support is available 24/7 in 19 languages through different channels
- 4.6/5 rating on Trustpilot based on +48K reviews
- Easy installation process on Android and iOS
- Automatic installation on the newest iOS mobile devices
Explore a user-friendly eSIM service
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Plans that may interest you
I first started my content creation journey as a freelancer in 2019, before connecting with Holafly in 2021. At Holafly, my travel and tech interests come together in one place as I craft high-quality articles about the eSIM and related markets. My content aims to help travelers stay connected, wherever they are.
