Install and activate your eSIM on Google Pixel

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Install just hours before your trip
and activate during your flight or when you arrive at your destination.

Select the device
on which you will perform the installation.

Select “Install with QR Code”
if you have the code on another device to scan.

Select
“Install Manually”
if you are unable to scan the QR code.

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Select the device which you are going to complete the process on

Learn step by step

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Select the type of installation you wish to perform

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This image has an empty alt attribute; its file name is phone.png

Before you begin installation with a QR code, there are a few important points to be aware of:

  • You must have the QR code on another screen or device to scan it with your phone camera.
  • Make sure you have a stable internet connection throughout the process.
  • Please note that the QR code can only be scanned once.
  • Do not remove the eSIM from your device as you will not be able to use it again.
This image has an empty alt attribute; its file name is phone.png

Before you begin manual installation, there are a few important points to be aware of:

  • Manual installation codes can only be used once.
  • Make sure you have a stable internet connection throughout the process.
  • Do not remove the eSIM from your device as you will not be able to use it again.

Let’s get started together

01.

Open Settings on your device

Press “Network & internet” and then the “+” icon next to your main plan. Now, press “Download a SIM instead?” and then “Next” to start the installation process.

02.

Open your email

Open your email on a different device to the one you will be using for installation and find the email we sent you with the QR code.

If you have not received your code, please contact us.

03.

Scan the QR code and follow the installation steps

Scan the code sent to your email and follow the on-screen steps to install your eSIM. When you arrive at your destination, follow the activation instructions to connect to the internet.

eSIM installation guide with QR code

01. Settings - eSIM installation guide QR code

01. Settings

Go to your mobile phone settings and then to “Network & Internet”. Verify that you have a stable internet connection (Wi-Fi or mobile data).

02. New eSIM - eSIM installation guide QR code

02. New eSIM

In “Network & Internet”, click on the “+” icon next to your main mobile plan to add your new plan.

03. Add eSIM - eSIM installation guide QR code

03. Add your eSIM

At the bottom of the screen, press “Download a SIM instead?” a message will pop up asking if you want to use 2 SIMs. Press “Yes.” Wait a few seconds and continue the process.

04. QR Code - eSIM installation guide QR code
04. Scan the QR code

Scan the QR code we sent to your email by pointing the box shown on the screen over the QR code. Wait a few seconds while your new mobile plan is identified.

05. Download - eSIM installation guide QR code

05. Download your mobile plan

Wait a few seconds until the plan is identified. Press “Download” to add it to your device.

06. Confirmation - eSIM installation guide QR code

06. Installation confirmation

Your eSIM that is associated with this data plan is now installed. You can turn data roaming on or off by pressing “Settings” and opening your new Holafly mobile plan (we recommend only turning it on when you are at your destination).

07. Label - eSIM installation guide QR code

07. Label your new data plan

If you want to change the name of your eSIM, click on your new plan and select the edit icon in the top right corner.
We recommend naming it, for example “Holafly Spain.”

Let’s get started together

01.

Open your email

Find the message where we sent you the Android activation code when you made the purchase.

If you have not received your code, please contact us.

02.

Open “Settings” on your device

Press “Network & Internet” and then the “+” icon next to your main plan. Now click on “Download a eSIM instead?”.

03.

Follow the installation steps

At the bottom of the screen, press “Need help?” and you will find a highlighted option that says “Enter it manually” Enter the code and follow the steps that your device displays.

eSIM manual installation guide

01Settings 02New eSIM 03Add eSIM 04Help 05Enter Manually 06Code 07Download 08Confirmation 09Label
01. settings - eSIM manual installation guide

01. Settings

Go to your mobile phone settings and then to “Network & Internet”. Verify that you have a stable internet connection (Wi-Fi or mobile data).

02. new eSIM - eSIM manual installation guide

02. New eSIM

In “Network & Internet”, click on the “+” icon next to your main mobile plan to add your new plan.

03. Add eSIM - eSIM manual installation guide

03. Add your eSIM

At the bottom of the screen, press “Download a SIM instead?” a message will pop up asking if you want to use 2 SIMs. Press “Yes.” Wait a few seconds and continue the process.

04. help - eSIM manual installation guide
04. Help section

Scroll down and click on “Need help?”; you will find an option to install your eSIM manually.

05. Enter Manually - eSIM manual installation guide

05. Enter Manually

Now, locate and click on the “Enter Manually” option.

06. code - eSIM manual installation guide

06. Enter the code

Copy and paste the manual installation code for Android to manually install your eSIM.

Press “Continue” and wait a few seconds.

07. download - eSIM manual installation guide

07. Download your mobile plan

Wait a few seconds until the plan is identified. Press “Download” to add it to your device.

08. confirmation - eSIM manual installation guide

08. Installation confirmation

Your eSIM that is associated with this data plan is now installed. You can turn data roaming on or off by pressing “Settings” and opening your new Holafly mobile plan (we recommend only turning it on when you are at your destination).

09. label - eSIM manual installation guide

09. Label your new data plan

If you want to change the name of your eSIM, click on your new plan and select the edit icon in the top right corner.

We recommend naming it, for example “Holafly Spain.”

Activation guide for your eSIM

To activate:

  • You must be at the destination for which you purchased your eSIM.
  • We recommend downloading this guide as a PDF so you can access the instructions even when you are offline.
Download activation guide
01.
Open “Settings” and then go to “Network & Internet”.
02.
Select your new Holafly plan from the list.
03.
Activate your new plan by clicking on the “Use SIM” option.
04.
Select your Holafly data plan from the options that appear on the screen.
05.
Scroll until you find “Roaming” and activate it. Now, deactivate your main line to avoid surcharges.

How do you know that your eSIM is active?

How do you know that your eSIM is active?

You can check in two ways:

01.

Make sure there is at least one bar in the signal icon on your phone.

02.

In your device’s settings, go to “Network & Internet”, click on the “SIM” option and select your new Holafly eSIM from the list. Verify that your plan and the “Roaming” option are activated.

Don’t worry; we are here for you!

We know this process is not easy, so you can find us 24/7 in our Support Chat.