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A travel management system (TMS) centralizes how a company books, tracks, and reports on business travel.

This guide covers:

  • What a travel management system is (in detail), what it does, and who uses it.
  • How to evaluate one for your company size, travel volume, and existing tools.
  • A side-by-side comparison of eight platforms.

We’ll also look at Holafly for Business, a business eSIM solution that keeps traveling employees online in 160+ destinations.

8 Travel management systems at a glance

Below is a quick comparison of eight platforms, from enterprise-grade suites to tools for smaller teams, and where each excels.

TMSBest for
SAP ConcurEnterprise-grade compliance and ERP integration
Rippling Travel & ExpenseAll-in-one HR, payroll, and travel in one system
NavanAI-driven booking and expense automation
Perk (formerly TravelPerk)Flexible cancellations, broad booking inventory, and sustainability tracking
Amex GBT EgenciaGlobal coverage with dedicated account support
Zoho Expense + TravelLow-cost option for teams already on Zoho
BrexStartups wanting card and expense control
RampFinance teams wanting spend automation and light travel needs

What’s a travel management system?

A travel management system replaces the usual mix of consumer booking sites, email approvals, and expense reports with a controlled system. It’s used by travel managers and admins who set policy, finance teams who track budgets and compliance, and employees who book trips.

A good travel management system pulls all aspects of a business trip into one place, offering the following features:

  • Centralized booking (flights, hotels, and ground transport)
  • Policy controls (company travel rules and spend limits applied at the point of booking)
  • Approval workflows (out-of-policy requests routed to the right manager)
  • Expense and billing integration (charges captured, categorized, and synced to financial software)
  • Reporting and analytics (a view of travel spend and where it can be cut)

To see how these platforms fit into a broader program, read our guide on how to manage corporate travel.

How to choose a travel management system

The decision comes down to eight factors. 

Which ones matter most depends on where your team travels, how tightly you need to control spend, and your existing tools.

FactorWhy it mattersWhat to check in a TMS
Booking inventoryGaps push employees to book outside the system, so you lose policy control, reporting, and savingsFlights, hotels, trains, cars, and negotiated rates
Policy enforcementIt’s where cost savings and compliance come fromApproval chains, exception handling, and real-time alerts
Expense integrationReconciliation is manual without itReceipt capture, card sync, and accounting connections
AutomationDecides how much admin work the tool removes, especially when a trip doesn’t go according to planItinerary sync, disruption alerts, and rebooking help
AI featuresLowers the manual coding, receipt matching, and rebookingReceipt scanning, booking recommendations, and disruption recovery
Traveler support and duty of careDuty of care is an employer’s legal obligation24/7 help, risk alerts, and traveler tracking
IntegrationsA poor fit with your stack turns into ongoing manual exportsFit with your HR, ERP, and accounting stack
Pricing and scalabilityPer-trip fees and opaque pricing can balloon if travel volume growsTransparent rates and room to grow

Note that it’s best to pilot your chosen travel management system with your heaviest travelers rather than a vendor demo because the latter can hide the friction that might occur when a booking change goes wrong on the road.

8 Best travel management systems: Our top picks

Let’s now take a closer look at each TMS to see what stands out, where it falls short, what Reddit users say about it, and who it’s best for.

SAP Concur

SAP Concur's website homepage.

(SAP Concur’s website homepage. Source: SAP Concur)

SAP Concur is an established name in travel and expense, built for compliance at scale.

  • Stands out: ERP integration, audit trails, and ExpenseIt receipt capture
  • Falls short: Complexity and training overhead for smaller teams; slow flight search; changes that require calling an agent
  • What Reddit users say: It either works very well or very poorly, depending largely on how the employer configures it
  • Best for: Larger SMBs and enterprises that need compliance, global oversight, and can staff the setup

Rippling Travel & Expense

Rippling’s website homepage

(Rippling’s website homepage. Source: Rippling)

Rippling Travel & Expense runs on top of your HR data, which sets its automation apart.

  • Stands out: Policies that update when someone is promoted or leaves, and booking that flows to reimbursement
  • Falls short: Inventory skewed toward US travel
  • What Reddit users say: Good for consolidating HR, payroll, and travel, but with clunky QuickBooks reconciliation, creeping pricing, and rushed onboarding
  • Best for: SMBs that want one platform instead of stitching HR, payroll, and travel together

Navan

Navan’s website homepage

(Navan’s website homepage. Source: Navan)

Navan (formerly TripActions) pairs booking with AI expense automation.

  • Stands out: A strong mobile app, an AI Expense Agent that auto-codes expenses and takes plain-language edits, and Navan Edge for personalized booking
  • Falls short: A light policy engine (few approver roles, preset expense categories) and a lack of native HR integration
  • What Reddit users say: Automatic policy enforcement and all-in-one cards are great, but you may face slow refunds, weak after-hours support, and high prices
  • Best for: Mid-market and enterprise teams that want AI booking and expense in one platform

Perk (formerly TravelPerk)

Perk’s website homepage

(Perk’s website homepage. Source: Perk)

Perk rebranded from TravelPerk in late 2025 and is known for its flexibility and sustainability.

  • Stands out: FlexiPerk cancellations with up to 80% back, TravelCare duty-of-care alerts, and GreenPerk carbon offsetting built into the booking flow
  • Falls short: Lighter expense automation than dedicated platforms, and slow train booking next to rail apps like Trainline
  • What Reddit users say: Flexible and good for centralizing booking, but loyalty points often don’t post, virtual-card payments confuse hotels, and support is slow
  • Best for: Teams that want flexible cancellations, self-serve booking, and sustainability tracking

Amex GBT Egencia

Amex GBT Egencia’s landing page

(Amex GBT Egencia’s landing page. Source: Amex GBT)

Amex GBT Egencia offers global inventory and dedicated account support.

  • Stands out: Smart Mix machine-learning recommendations, risk-management features for duty of care (see our guide to travel risk management companies), and automated post-booking price checks
  • Falls short: Some advanced features depend on external Amex GBT services
  • What Reddit users say: Strong with a good dedicated rep; otherwise, slow or outsourced support, buggy search and change tools, and per-trip fees above rivals like Navan
  • Best for: Companies that need global coverage, provided they vet their account rep

Zoho Expense + Travel

Zoho Expense + Travel’s landing page

(Zoho Expense + Travel’s landing page. Source: Zoho)

Zoho Expense + Travel is the low-cost pick for teams already on Zoho.

  • Stands out: Low price, a wide product suite, and customization options via Deluge scripting
  • Falls short: Fewer booking features than dedicated travel platforms
  • What Reddit users say: Strong value if you have in-house dev resources, but slow support, and you often need a paid partner to finish travel workflows
  • Best for: Companies already in the Zoho ecosystem with the technical capacity to customize

Brex

Brex’s website homepage

(Brex’s website homepage. Source: Brex)

Brex is a card-and-spend platform first, with limited travel booking.

  • Stands out: Corporate card integration and expense categorization
  • Falls short: Few duty-of-care and booking features
  • What Reddit users say: Solid for card and expense control; best for lean teams without heavy international travel
  • Best for: Startups that prioritize spend control over travel booking

Ramp

Ramp’s website homepage

(Ramp’s website homepage. Source: Ramp)

Ramp focuses on fast expense automation, with Slack- and SMS-based workflows and quick setup.

  • Stands out: Ramp Travel adds price-drop rebooking for refundable hotels
  • Falls short: Bookings often route through Priceline, which limits hotel loyalty benefits, and international coverage has gaps
  • What Reddit users say: Fast expense automation, but passenger-name errors, slow support during disruptions, and thin coverage in regions like Latin America
  • Best for: Finance teams that want spend automation with lighter travel needs

Give traveling employees secure data with Holafly for Business

When your team is on the road, mobile data is key.

Holafly for Business is a business eSIM provider available in 160+ destinations that activates on your team’s devices, so they don’t have to source local SIM cards or run up roaming charges. You also get access to our centralized management platform, the Holafly Business Center, where you can manage individual eSIMs, invoices, and data usage.

Holafly Plans for Business come in four tiers, all featuring hotspot, 4G/5G, and 24/7 multilingual support:

  • Daily: Unlimited data with pay-per-day flexibility, built for short business trips under 16 days a month.
  • Monthly: Unlimited data for teams traveling more than 16 days a month, a fit for frequent travelers and long-term remote staff.
  • Annual: Unlimited data for ultra-frequent travelers, suited to long-term global operations and predictable annual budgets.
  • Enterprise: Fully customized plans for companies managing travel for 20+ employees a year, with volume discounts, a dedicated account manager, priority support, and custom integrations, built to optimize costs, streamline operations, and ensure seamless global connectivity across teams.

Not sure which plan is right for your team? Book a demo.

Travel management system FAQs

What’s the difference between a TMC and a SaaS travel platform?

A travel management company (TMC) uses human agents for bookings and support for a per-transaction fee, while a SaaS travel platform offers employees self-service booking with automated policy enforcement on a subscription basis.

What’s the difference between travel management and T&E software?

Travel management software is for booking and trip logistics, while travel and expense (T&E) software adds automation for reimbursement, spend analysis, and approval workflows.

How do travel management systems save money for small businesses?

Travel management systems save small businesses money through supplier rates, policy enforcement that blocks out-of-policy spending, and automated expense processing.

Can I try or demo a system before committing?

Many vendors let you demo a travel management system before committing. Still, it’s best to run a pilot with your heaviest travelers to see how booking changes and support hold up under pressure.

Does a travel management system integrate with tools I already use?

Most travel management systems integrate with tools such as your ERP, HRIS, and Slack, though the depth of integration varies. SAP Concur is strong in ERP and accounting, Rippling ties travel to HRIS data, whereas Ramp runs expense approvals via Slack and SMS, so confirm your stack is supported before you buy.

Methodology

To build this list, we shortlisted the eight platforms based on market presence and the features that matter most to business travel buyers. We then analyzed user discussions and reviews on Reddit for each tool, extracting praise and complaints admins and travelers shared.

Sources

Click on any brand below to reveal the source links:

1. SAP Concur

https://www.reddit.com/r/SAP/comments/1rj491x/comment/o8ajbdx/
https://www.reddit.com/r/managers/comments/1rj4hrc/comment/o8b9bf4/
https://www.reddit.com/r/SAP/comments/1gqpn13/comment/nvlxkdm/
https://www.reddit.com/r/SAP/comments/12r76we/is_concur_travel_bad_or_just_my_personal/
https://www.reddit.com/r/managers/comments/1skvuhf/comment/og263fq/
https://www.reddit.com/r/SAP/comments/12r76we/comment/l9pa7x9/
https://www.reddit.com/r/SAP/comments/1rj491x/comment/o8ckazk/
https://www.reddit.com/r/antiwork/comments/1rj4fbi/comment/o8aror9/

2. Rippling Travel & Expense

https://www.reddit.com/r/rippling/comments/1p851zh/rippling_payroll_reviews_is_it_worth_switching/
https://www.reddit.com/r/rippling/comments/1p851zh/comment/ns5s9v5/
https://www.reddit.com/r/rippling/comments/1vt0r8g/rippling_faq_how_does_rippling_handle_global/
https://www.reddit.com/r/Bookkeeping/comments/1md7naz/comment/n62sdl2/
https://www.reddit.com/r/ChoosingVendors/comments/1utj6up/rippling_keeps_getting_more_expensive_what_are/
https://www.reddit.com/r/rippling/comments/1p851zh/comment/nr6rrsj/
https://www.reddit.com/r/rippling/comments/1p851zh/comment/nr2o5ge/
https://www.reddit.com/r/humanresources/comments/12umjpw/comment/jh8wfti/

3. Navan

https://www.reddit.com/r/Entrepreneur/comments/1kxh408/comment/muqhmew/
https://www.reddit.com/r/Entrepreneur/comments/1kxh408/any_experiences_with_navan_considering_them_for/
https://www.reddit.com/r/Entrepreneur/comments/1kxh408/comment/mupn9pw/
https://www.reddit.com/r/corporatetravel/comments/1sh0t3p/comment/oigink1/
https://www.reddit.com/r/ExecutiveAssistants/comments/1tjnd9b/comment/onhxajv/
https://www.reddit.com/r/ExecutiveAssistants/comments/1tjnd9b/comment/on3yw0a/
https://www.reddit.com/r/Entrepreneur/comments/1kxh408/comment/okn1boi/
https://www.reddit.com/r/ExecutiveAssistants/comments/1tjnd9b/comment/on3u9vb/
https://www.reddit.com/r/ExecutiveAssistants/comments/1opwsnz/comment/nnex40x/

4. Perk

https://www.reddit.com/r/Flights/comments/118f6kt/comment/l2ge263/
https://www.reddit.com/r/SaaS/comments/1rv33e3/comment/ohasx6h/
https://www.reddit.com/r/TravelHacks/comments/14uwoyz/comment/k55thr3/
https://www.reddit.com/r/Flights/comments/118f6kt/comment/lxakxvb/
https://www.reddit.com/r/TravelHacks/comments/14uwoyz/comment/kdjeja5/
https://www.reddit.com/r/TravelHacks/comments/14uwoyz/comment/jxbt6fg/
https://www.reddit.com/r/workday/comments/1lohl56/comment/n0ptbe8/
https://www.reddit.com/r/workday/comments/1lohl56/comment/n0z1yip/

5. Amex GBT Egencia

https://www.reddit.com/r/corporatetravel/comments/1udlgkv/honest_question_is_amex_gbt_actually_worth_the/
https://www.reddit.com/r/ExecutiveAssistants/comments/1w4d1wc/comment/p77jpip/
https://www.reddit.com/r/amex/comments/1rq82ps/customer_service_decline_in_the_past_few_years/
https://www.reddit.com/r/ExecutiveAssistants/comments/1k64x5a/comment/mor1qe1/
https://www.reddit.com/r/corporatetravel/comments/1udlgkv/comment/p1odc0f/
https://www.reddit.com/r/AmexPlatinum/comments/1tlm7a9/beware_of_amex_global_travel/
https://www.reddit.com/r/ExecutiveAssistants/comments/1kauvjc/amexgbtegencia_travel_agents/
https://www.reddit.com/r/ExecutiveAssistants/comments/1w4d1wc/is_this_a_universal_experience_with_amexgbt_or_am/

6. Zoho Expense + Travel

https://www.reddit.com/r/Zoho/comments/1vukag7/comment/p5b5pho/
https://www.reddit.com/r/Zoho/comments/1vukag7/comment/p51u782/
https://www.reddit.com/r/Zoho/comments/1vasvql/zoho_support_is_dummest_support_i_have_ever_seen/
https://www.reddit.com/r/Zoho/comments/1vasvql/comment/p0oh08f/
https://www.reddit.com/r/Zoho/comments/1v7t5ls/poor_support_experience_is_this_normal/
https://www.reddit.com/r/Zoho/comments/1vukag7/comment/p5eklgo/
https://www.reddit.com/r/corporatetravel/comments/1sme1ng/zoho_expense_vs_travelperk_which_one_wont_make_me/
https://www.reddit.com/r/corporatetravel/comments/1sme1ng/comment/ogfxou3/

7. Brex

https://www.reddit.com/r/b2btravel/comments/1tc4146/i_put_expensify_ramp_and_brex_through_a_full/
https://www.reddit.com/r/b2btravel/comments/1tc4146/i_put_expensify_ramp_and_brex_through_a_full/
https://www.reddit.com/r/startups/comments/13vw9xm/comment/k8frpa4/
https://www.reddit.com/r/corporatetravel/comments/1uj084p/comment/oukwkdq/
https://www.reddit.com/r/corporatetravel/comments/1uj084p/comment/p1obqhx/
https://www.reddit.com/r/ExecutiveAssistants/comments/1tjnd9b/comment/on42vu1/
https://www.reddit.com/r/corporatetravel/comments/1uj084p/comment/owfe9d4/

8. Ramp

https://www.reddit.com/r/ExecutiveAssistants/comments/1tjnd9b/comment/on3u9vb/
https://www.reddit.com/r/Ramp/comments/1sfdxy8/switching_to_ramp_mid_fiscal_year_my_thoughts/
https://www.reddit.com/r/corporatetravel/comments/1uj084p/comment/oukwkdq/
https://www.reddit.com/r/Ramp/comments/1j2xl2l/comment/mip3mng/?tl=en
https://www.reddit.com/r/Ramp/comments/1j2xl2l/comment/o8asa22/
https://www.reddit.com/r/Ramp/comments/1j2xl2l/comment/mh9k361/
https://www.reddit.com/r/ExecutiveAssistants/comments/1tjnd9b/comment/on42vu1/
https://www.reddit.com/r/ExecutiveAssistants/comments/1rncybf/comment/o96ehz6/
https://www.reddit.com/r/corporatetravel/comments/1uj084p/comment/owfe9d4/
https://www.reddit.com/r/Ramp/comments/1j2xl2l/comment/mip3mng/?tl=en
https://www.reddit.com/r/Ramp/comments/1j2xl2l/comment/mh9k361/

Max Woolf

Max Woolf

Writer

I’m a writer with over eight years of experience in digital content. My work has appeared in publications such as The New York Times, Forbes, Business Insider, and the BBC. At Holafly, I write clear, practical guides to help travelers stay connected with eSIM technology. In my spare time, I enjoy car detailing, biking around Warsaw, and capturing portraits.

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