Puis-je renouveler ou prolonger les données sur ma carte eSIM ?

Oui, vous pouvez le faire en vous connectant à votre tableau de bord (Customer Panel) client sur le site Web d’Holafly. Vous y trouverez les forfaits de données que vous pouvez acheter. Une fois votre achat effectué, le forfait sera automatiquement activé sur la carte eSIM à laquelle vous l’aurez relié.

Other questions

When should I set up my eSIM?

You can wait until you arrive in the country to activate your eSIM, but please remember that you will need a Wi-Fi connection to perform the installation process

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What happens if I use up my data or exhaust the days of validity?

If you find you need more data than what your eSIM offers, the best option is to top up your eSIM card with the right amount of data for you.

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Can I use my SIM card and Holafly eSIM at the same time?

Yes. Please remember that if you leave your SIM card activated, your network provider may apply data roaming charges to make or receive phone calls, and to send or receive text messages.

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Any more questions?

If you encounter any issues during this process, feel free to reach out to us 24/7 through our Live Support chat.

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