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How does dual SIM work?

The dual SIM feature allows you to use two SIM/eSIM cards at the same time.

Here’s how you can use dual SIM:

  • Two physical SIM cards
  • A physical SIM card and an eSIM
  • Two eSIMs (only on iPhone 13, 13 Pro, 13 Pro Max and later versions)

Advantages of dual SIM

  • You can use the data from a new eSIM while you’re travelling without losing your SIM/eSIM card and your original number.
  • You can have several phone numbers on the same device (which is ideal if you need numbers from two different countries).
  • It allows you to separate your business and personal life by using two different numbers.

Other questions

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When should I set up my eSIM?

You can wait until you arrive in the country to activate your eSIM, but please remember that you will need a Wi-Fi connection to perform the installation process

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What happens if I use up my data or exhaust the days of validity?

If you find you need more data than what your eSIM offers, the best option is to top up your eSIM card with the right amount of data for you.

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Can I use my SIM card and Holafly eSIM at the same time?

Yes. Please remember that if you leave your SIM card activated, your network provider may apply data roaming charges to make or receive phone calls, and to send or receive text messages.

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Any more questions?

If you encounter any issues during this process, feel free to reach out to us 24/7 through our Live Support chat.

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