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When does my eSIM data plan start?

Your eSIM data plan begins the moment you activate it on your phone.

You must scan a QR code to install your eSIM, however this does not start your data plan going.

After scanning the code, your eSIM will be downloaded and you will have the option to activate it, enabling data roaming. The number of days in your plan will start counting down when you do this.

If you leave your eSIM deactivated, your plan will not start and you will not lose any days from the length of your plan.

You can then activate it later when you arrive at your destination.

In short, the number of days in the plan will start counting down when you activate your eSIM, not when you install it.

Should I only buy an eSIM when I’m ready to use it?

No, you can buy an eSIM whenever you want.

After making your purchase, you can wait as long as you like before scanning the QR code.

Buying an eSIM does not automatically start your plan.

When should I activate my eSIM data plan?

Activate your eSIM on the same day that you travel to get the most out of your plan and avoid losing any days of connection.

Let’s imagine you’re going to Mexico from 1st–15th May, for example. If you purchased a 15-day Mexico eSIM and activated your plan on 1st May, it would last for your entire trip.

But if you activated it on 30th April, the 15 days would run out before the end of your trip.

However, if your eSIM plan lasts longer than the length of your trip (for example, a 12-day eSIM for a 5-day trip), then you can set up your eSIM a few days in advance.

Just make sure you don’t activate your eSIM too far in advance.

What happens if I activate my eSIM before I get to my destination?

It’s highly likely that you will activate your plan even if you’re not in your destination country.

That’s why we always recommend that you activate eSIM data roaming on the day you arrive at your destination.

Other questions

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When should I set up my eSIM?

You can wait until you arrive in the country to activate your eSIM, but please remember that you will need a Wi-Fi connection to perform the installation process

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What happens if I use up my data or exhaust the days of validity?

If you find you need more data than what your eSIM offers, the best option is to top up your eSIM card with the right amount of data for you.

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Can I use my SIM card and Holafly eSIM at the same time?

Yes. Please remember that if you leave your SIM card activated, your network provider may apply data roaming charges to make or receive phone calls, and to send or receive text messages.

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Any more questions?

If you encounter any issues during this process, feel free to reach out to us 24/7 through our Live Support chat.

Holafly Porozmawiajmy Holafly
Holafly