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FAQs

iPhone XはeSIMに対応していますか？

iPhone XはeSIMに対応していますか？

申し訳ございませんが、iPhone XはeSIMに対応しておりません。

iPhone Xは、iPhone XS、XS Max、XR、11、12といった他のAppleのeSIM対応機種と似ていますが、iPhone XはeSIM対応機種より1年前の2017年に発売されました。

iPhone Xは、AppleがノッチとFace IDの技術を最初に取り入れたモデルのため、しっかり確認をしないと混乱が生じる可能性があります。

最新の対応機種一覧はこちらでご確認いただけます。

Other questions

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When should I set up my eSIM?

You can wait until you arrive in the country to activate your eSIM, but please remember that you will need a Wi-Fi connection to perform the installation process

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What happens if I use up my data or exhaust the days of validity?

If you find you need more data than what your eSIM offers, the best option is to top up your eSIM card with the right amount of data for you.

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Can I use my SIM card and Holafly eSIM at the same time?

Yes. Please remember that if you leave your SIM card activated, your network provider may apply data roaming charges to make or receive phone calls, and to send or receive text messages.

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Any more questions?

If you encounter any issues during this process, feel free to reach out to us 24/7 through our Live Support chat.

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