eSIM Frequently Asked Questions

Feel free to ask! We might have the answer you are looking for

When should I set up my eSIM?

You can wait until you arrive in the country to activate your eSIM, but please remember that you will need a Wi-Fi connection to perform the installation process

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What happens if I use up my data or exhaust the days of validity?

If you find you need more data than what your eSIM offers, the best option is to top up your eSIM card with the right amount of data for you.

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Can I use my SIM card and Holafly eSIM at the same time?

Yes. Please remember that if you leave your SIM card activated, your network provider may apply data roaming charges to make or receive phone calls, and to send or receive text messages.

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Is my phone “unlocked” and able to use eSIMs?

Only unlocked phones are compatible with eSIMs. You should make sure that your phone is unlocked before buying an eSIM from the Holafly store.

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What should I do if I’ve deleted or lost the QR code for my eSIM?

If you cannot find the QR code or have deleted it by mistake, please get in touch with us by sending an email to help@holafly.com or via our online chat, and we’ll resend the code to you.

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My QR code isn’t working. What should I do?

There are a number of reasons you might be having trouble scanning your QR code. We have created a checklist so you can easily identify the problem.

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eSIM Frequently Asked Questions

When should I set up my eSIM?

What happens if I use up my data or exhaust the days of validity?

Can I use my SIM card and Holafly eSIM at the same time?

Is my phone “unlocked” and able to use eSIMs?

What should I do if I’ve deleted or lost the QR code for my eSIM?

My QR code isn’t working. What should I do?

שאלות נוספות

האם יש חנות פיזית של Holafly?

Is the Samsung Galaxy S21 eSIM compatible?

Do eSIMs come with a number to make or receive calls?

Why am I receiving text messages on my eSIM?

How to install and activate an eSIM on an iPhone?

Is the iPhone X eSIM compatible?

How do you delete an eSIM from an iPhone?

What is eUICC and how does it work?

What is iSIM and how does it work?

What is an international data plan?

Is the Huawei P20 eSIM compatible?

Is the Huawei P30 eSIM compatible?

Is the Samsung Galaxy S10 eSIM compatible?

How to install and activate an eSIM on the Huawei?

How to install and activate an eSIM on the Google Pixel?

Is the Motorola Edge eSIM compatible?

Is the iPhone 7 eSIM compatible?

Is the Google Pixel 3 eSIM compatible?

Is the Motorola One Vision eSIM compatible?

Is the Samsung Galaxy S20 FE eSIM compatible?

Is the iPhone 8 eSIM compatible?

Is the Google Pixel 5 eSIM compatible?

How does dual SIM work?

Is my phone “unlocked” and able to use eSIMs?

Check the compatibility of your device

Learn how to install and activate your eSIM

Ready to take off? Don't hesitate any longer, purchase your eSIM

eSIM Frequently Asked Questions

When should I set up my eSIM?

What happens if I use up my data or exhaust the days of validity?

Can I use my SIM card and Holafly eSIM at the same time?

Is my phone “unlocked” and able to use eSIMs?

What should I do if I’ve deleted or lost the QR code for my eSIM?

My QR code isn’t working. What should I do?

שאלות נוספות

האם יש חנות פיזית של Holafly? <img src="https://esim.holafly.com/he/wp-content/themes/Holafly_v2-child/recursos/img/vector.svg" alt="Holafly" alt="icon-collapse">

Is the Samsung Galaxy S21 eSIM compatible? <img src="https://esim.holafly.com/he/wp-content/themes/Holafly_v2-child/recursos/img/vector.svg" alt="Holafly" alt="icon-collapse">

Do eSIMs come with a number to make or receive calls? <img src="https://esim.holafly.com/he/wp-content/themes/Holafly_v2-child/recursos/img/vector.svg" alt="Holafly" alt="icon-collapse">

Why am I receiving text messages on my eSIM? <img src="https://esim.holafly.com/he/wp-content/themes/Holafly_v2-child/recursos/img/vector.svg" alt="Holafly" alt="icon-collapse">

How to install and activate an eSIM on an iPhone? <img src="https://esim.holafly.com/he/wp-content/themes/Holafly_v2-child/recursos/img/vector.svg" alt="Holafly" alt="icon-collapse">

Is the iPhone X eSIM compatible? <img src="https://esim.holafly.com/he/wp-content/themes/Holafly_v2-child/recursos/img/vector.svg" alt="Holafly" alt="icon-collapse">

How do you delete an eSIM from an iPhone? <img src="https://esim.holafly.com/he/wp-content/themes/Holafly_v2-child/recursos/img/vector.svg" alt="Holafly" alt="icon-collapse">

What is eUICC and how does it work? <img src="https://esim.holafly.com/he/wp-content/themes/Holafly_v2-child/recursos/img/vector.svg" alt="Holafly" alt="icon-collapse">

What is iSIM and how does it work? <img src="https://esim.holafly.com/he/wp-content/themes/Holafly_v2-child/recursos/img/vector.svg" alt="Holafly" alt="icon-collapse">

What is an international data plan? <img src="https://esim.holafly.com/he/wp-content/themes/Holafly_v2-child/recursos/img/vector.svg" alt="Holafly" alt="icon-collapse">

Is the Huawei P20 eSIM compatible? <img src="https://esim.holafly.com/he/wp-content/themes/Holafly_v2-child/recursos/img/vector.svg" alt="Holafly" alt="icon-collapse">

Is the Huawei P30 eSIM compatible? <img src="https://esim.holafly.com/he/wp-content/themes/Holafly_v2-child/recursos/img/vector.svg" alt="Holafly" alt="icon-collapse">

Is the Samsung Galaxy S10 eSIM compatible? <img src="https://esim.holafly.com/he/wp-content/themes/Holafly_v2-child/recursos/img/vector.svg" alt="Holafly" alt="icon-collapse">

How to install and activate an eSIM on the Huawei? <img src="https://esim.holafly.com/he/wp-content/themes/Holafly_v2-child/recursos/img/vector.svg" alt="Holafly" alt="icon-collapse">

How to install and activate an eSIM on the Google Pixel? <img src="https://esim.holafly.com/he/wp-content/themes/Holafly_v2-child/recursos/img/vector.svg" alt="Holafly" alt="icon-collapse">

Is the Motorola Edge eSIM compatible? <img src="https://esim.holafly.com/he/wp-content/themes/Holafly_v2-child/recursos/img/vector.svg" alt="Holafly" alt="icon-collapse">

Is the iPhone 7 eSIM compatible? <img src="https://esim.holafly.com/he/wp-content/themes/Holafly_v2-child/recursos/img/vector.svg" alt="Holafly" alt="icon-collapse">

Is the Google Pixel 3 eSIM compatible? <img src="https://esim.holafly.com/he/wp-content/themes/Holafly_v2-child/recursos/img/vector.svg" alt="Holafly" alt="icon-collapse">

Is the Motorola One Vision eSIM compatible? <img src="https://esim.holafly.com/he/wp-content/themes/Holafly_v2-child/recursos/img/vector.svg" alt="Holafly" alt="icon-collapse">

Is the Samsung Galaxy S20 FE eSIM compatible? <img src="https://esim.holafly.com/he/wp-content/themes/Holafly_v2-child/recursos/img/vector.svg" alt="Holafly" alt="icon-collapse">

Is the iPhone 8 eSIM compatible? <img src="https://esim.holafly.com/he/wp-content/themes/Holafly_v2-child/recursos/img/vector.svg" alt="Holafly" alt="icon-collapse">

Is the Google Pixel 5 eSIM compatible? <img src="https://esim.holafly.com/he/wp-content/themes/Holafly_v2-child/recursos/img/vector.svg" alt="Holafly" alt="icon-collapse">

How does dual SIM work? <img src="https://esim.holafly.com/he/wp-content/themes/Holafly_v2-child/recursos/img/vector.svg" alt="Holafly" alt="icon-collapse">

Is my phone “unlocked” and able to use eSIMs? <img src="https://esim.holafly.com/he/wp-content/themes/Holafly_v2-child/recursos/img/vector.svg" alt="Holafly" alt="icon-collapse">

Check the compatibility of your device

Learn how to install and activate your eSIM

Ready to take off? Don't hesitate any longer, purchase your eSIM

האם יש חנות פיזית של Holafly?

Is the Samsung Galaxy S21 eSIM compatible?

Do eSIMs come with a number to make or receive calls?

Why am I receiving text messages on my eSIM?

How to install and activate an eSIM on an iPhone?

Is the iPhone X eSIM compatible?

How do you delete an eSIM from an iPhone?

What is eUICC and how does it work?

What is iSIM and how does it work?

What is an international data plan?

Is the Huawei P20 eSIM compatible?

Is the Huawei P30 eSIM compatible?

Is the Samsung Galaxy S10 eSIM compatible?

How to install and activate an eSIM on the Huawei?

How to install and activate an eSIM on the Google Pixel?

Is the Motorola Edge eSIM compatible?

Is the iPhone 7 eSIM compatible?

Is the Google Pixel 3 eSIM compatible?

Is the Motorola One Vision eSIM compatible?

Is the Samsung Galaxy S20 FE eSIM compatible?

Is the iPhone 8 eSIM compatible?

Is the Google Pixel 5 eSIM compatible?

How does dual SIM work?

Is my phone “unlocked” and able to use eSIMs?