Daniela Velandia is a Team Leader in Customer Support at Holafly, with more than eight years of experience across customer service, content, and support operations. She brings a deep understanding of the company, its customers, and the travel technology environment.
She joined Holafly in 2018 as a Customer Service Specialist and Content Editor before moving into Customer Support leadership in 2022. Since then, she has focused on customer experience, operational excellence, and team coordination, combining a customer-focused mindset with hands-on operational expertise to help teams deliver seamless experiences for travelers around the world.
