{"id":177118,"date":"2026-10-23T20:17:18","date_gmt":"2026-10-23T20:17:18","guid":{"rendered":"https:\/\/esim.holafly.com\/sv\/?p=177118"},"modified":"2026-11-11T15:30:33","modified_gmt":"2026-11-11T15:30:33","slug":"hur-man-overfor-esim","status":"publish","type":"post","link":"https:\/\/esim.holafly.com\/sv\/faq\/esim-installationsguide\/hur-man-overfor-esim\/","title":{"rendered":"Hur fungerar \u00f6verf\u00f6ring av eSIM och resor hos Holafly?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Hos Holafly kan &#8220;\u00f6verf\u00f6ra&#8221; betyda tv\u00e5 helt olika saker beroende p\u00e5 vad du f\u00f6rs\u00f6ker g\u00f6ra: <strong>skicka en resa (dagsdatapaket) till en annan person<\/strong> eller <strong>flytta din aktiva tj\u00e4nst (eSIM) till en ny telefon<\/strong>.<\/p>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">L\u00e4s nedan f\u00f6r att undvika missf\u00f6rst\u00e5nd och ta reda p\u00e5 vilket scenario som g\u00e4ller f\u00f6r dig.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/esim.holafly.com\/sv\/faq\/esim-installationsguide\/hur-man-overfor-esim\/#1-Overfora-en-resa-till-en-annan-person-Medresenarer-Gruppkop\" >1. \u00d6verf\u00f6ra en resa till en annan person (Medresen\u00e4rer &amp; Gruppk\u00f6p)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/esim.holafly.com\/sv\/faq\/esim-installationsguide\/hur-man-overfor-esim\/#2-Flytta-ditt-eSIM-till-en-ny-telefon-Byte-av-enhet-forlust-eller-stold\" >2. Flytta ditt eSIM till en ny telefon (Byte av enhet, f\u00f6rlust eller st\u00f6ld)<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1-Overfora-en-resa-till-en-annan-person-Medresenarer-Gruppkop\"><\/span>1. \u00d6verf\u00f6ra en resa till en annan person (Medresen\u00e4rer &amp; Gruppk\u00f6p)<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Sedan den 30 september 2026 \u00e4r Holafly-<a href=\"https:\/\/esim.holafly.com\/sv\/faq\/sa-anvander-du-ett-esim\/anvanda-esim-igen\/\"><strong>eSIM \u00e5teranv\u00e4ndbara<\/strong><\/a>. Det inneb\u00e4r att du inte l\u00e4ngre beh\u00f6ver installera ett nytt eSIM f\u00f6r varje destination: du anv\u00e4nder samma eSIM f\u00f6r alla dina resor.<\/p>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Av denna anledning tilldelar systemet som standard alla resor till ditt eget eSIM n\u00e4r du k\u00f6per flera resor (dagsdatapaket) i en och samma best\u00e4llning, \u00e4ven om din avsikt var att bespara din familj eller dina v\u00e4nner k\u00f6pprocessen.<\/p>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Om detta st\u00e4mmer in p\u00e5 dig och dessa resor var avsedda f\u00f6r dina medresen\u00e4rer men hamnade p\u00e5 ditt konto, <strong>beh\u00f6ver du \u00f6verf\u00f6ra dem en och en till deras e-postadresser med funktionen \u00d6verf\u00f6r resa i Holafly-appen<\/strong>.<\/p>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Varje person f\u00e5r ett e-postmeddelande med en l\u00e4nk som \u00e4r giltig i 24 timmar f\u00f6r att godk\u00e4nna \u00f6verf\u00f6ringen och logga in p\u00e5 sitt Holafly-konto (eller skapa ett om de inte har ett \u00e4nnu). Du kan se om de har godk\u00e4nt \u00f6verf\u00f6ringen genom att kontrollera resestatusen i din app.<\/p>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Viktiga detaljer att t\u00e4nka p\u00e5<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u00d6verf\u00f6ringar g\u00e4ller endast hela resor (dagsdatapaket) som inte har aktiverats. Du kan inte \u00f6verf\u00f6ra enskilda dagar, en resa som f\u00f6r n\u00e4rvarande anv\u00e4nds eller en m\u00e5natlig plan (prenumeration).<\/li>\n\n\n\n<li>Mottagarens enhet m\u00e5ste vara <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\"><a href=\"https:\/\/esim.holafly.com\/sv\/blog\/esim-mobiltelefon\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>eSIM-kompatibel<\/strong><\/a> <\/mark>och <a href=\"https:\/\/esim.holafly.com\/faq\/compatibility\/is-my-phone-unlocked-and-able-to-use-esims\/\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\">uppl\u00e5st<\/mark><\/strong><\/a> fr\u00e5n deras mobiloperat\u00f6r.<\/li>\n\n\n\n<li>N\u00e4r du \u00f6verf\u00f6r en resa tilldelas datapaketet exklusivt till mottagarens konto f\u00f6r anv\u00e4ndning p\u00e5 deras telefon. Det duplicerar eller delar inte ditt eSIM, eftersom en linje endast kan vara aktiv p\u00e5 en enhet i taget.<\/li>\n\n\n\n<li>N\u00e4r mottagaren godk\u00e4nner \u00f6verf\u00f6ringen \u00e4r \u00e5tg\u00e4rden permanent och resan kan inte skickas till n\u00e5gon annan, \u00e5ngras eller \u00e5terf\u00f6ras till ditt konto.<\/li>\n\n\n\n<li><strong>En resa kan endast \u00f6verf\u00f6ras igen om mottagaren inte godk\u00e4nner den inom 24 timmar.<\/strong> N\u00e4r e-postl\u00e4nken har g\u00e5tt ut \u00e5terg\u00e5r resan automatiskt till ditt konto, vilket g\u00f6r att endast du kan skicka den till n\u00e5gon annan.<\/li>\n\n\n\n<li>Om den godk\u00e4nda resan inte visas i mottagarens app direkt m\u00e5ste de uppdatera sk\u00e4rmen eller st\u00e4nga och \u00f6ppna Holafly-appen igen.<\/li>\n\n\n\n<li>\u00c5terbetalningar f\u00f6r \u00f6verf\u00f6rda och godk\u00e4nda resor kan inte beg\u00e4ras direkt i Holafly-appen. Men <strong>om en \u00f6verf\u00f6ring fortfarande v\u00e4ntar<\/strong> <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\"><a href=\"https:\/\/esim.holafly.com\/faq\/about-esims\/request-holafly-refund\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>kan du skicka in din \u00e5terbetalningsbeg\u00e4ran via appen<\/strong><\/a>.<\/mark><\/li>\n\n\n\n<li><strong>F\u00f6r att beg\u00e4ra en \u00e5terbetalning f\u00f6r en \u00f6verf\u00f6rd och godk\u00e4nd resa som k\u00f6pare<\/strong>, kontakta kundsupport med mottagarens e-postadress s\u00e5 att v\u00e5rt team kan granska \u00e4rendet. <strong>Godk\u00e4nda \u00e5terbetalningar krediteras direkt till din ursprungliga betalningsmetod<\/strong>.<\/li>\n\n\n\n<li><strong>F\u00f6r att beg\u00e4ra en \u00e5terbetalning som mottagare<\/strong>, kontakta kundsupport med den e-postadress d\u00e4r du tog emot resan, ditt eSIM ICCID och k\u00f6parens ordernummer.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Steg f\u00f6r steg-guide f\u00f6r att \u00f6verf\u00f6ra en resa till n\u00e5gon annan<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u00d6ppna <strong>Holafly<\/strong>-appen <strong>\u2192<\/strong> G\u00e5 till <strong>K\u00f6p<\/strong> <strong>\u2192<\/strong> V\u00e4lj den resa du vill \u00f6verf\u00f6ra <strong>\u2192<\/strong> Tryck p\u00e5 <strong>\u00d6verf\u00f6r till n\u00e5gon annan<\/strong> <strong>\u2192<\/strong> Ange mottagarens e-postadress <strong>\u2192<\/strong> Tryck p\u00e5 <strong>\u00d6verf\u00f6r denna resa<\/strong> <strong>\u2192<\/strong> Dubbelkolla mottagarens uppgifter. Om du uppt\u00e4cker ett skrivfel i e-postadressen trycker du p\u00e5 pennikonen f\u00f6r att g\u00f6ra \u00e4ndringar innan du bekr\u00e4ftar <strong>\u2192<\/strong> Tryck p\u00e5 <strong>\u00d6verf\u00f6r resa<\/strong> f\u00f6r att skicka den.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/media.holafly.com\/sites\/42\/2026\/10\/Transfer-pack-SV.svg\" alt=\"\" class=\"wp-image-177119\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Innan du godk\u00e4nner en \u00f6verf\u00f6rd resa<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Om du redan har ett Holafly-konto, se till att du \u00e4r inloggad i <strong>Holafly-appen<\/strong> <strong>p\u00e5 den telefon d\u00e4r du planerar att anv\u00e4nda resan<\/strong> med <strong>exakt samma e-postadress<\/strong> som du tog emot \u00f6verf\u00f6ringsl\u00e4nken p\u00e5. Om du \u00e4r inloggad med en annan e-postadress visas inte sk\u00e4rmen f\u00f6r att godk\u00e4nna \u00f6verf\u00f6ringen, s\u00e5 logga ut och byt till r\u00e4tt e-postadress f\u00f6rst.<\/p>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Vad h\u00e4nder n\u00e4r mottagaren godk\u00e4nner \u00f6verf\u00f6ringen?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Beroende p\u00e5 om personen du skickade resan till redan har ett Holafly-konto eller eSIM fungerar systemet enligt f\u00f6ljande:<\/p>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">Om det \u00e4r en ny anv\u00e4ndare (som inte har ett Holafly-konto eller appen):<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">E-postl\u00e4nken guidar personen till att <strong>ladda ner Holafly-appen och skapa ett konto.<\/strong> Hen beh\u00f6ver bara fylla i sina uppgifter, godk\u00e4nna <strong>anv\u00e4ndarvillkoren<\/strong> och bekr\u00e4fta \u00f6verf\u00f6ringen. N\u00e4r registreringen \u00e4r klar skapar systemet automatiskt personens eget \u00e5teranv\u00e4ndbara eSIM med en unik konfigurationskod redo att installeras p\u00e5 telefonen.<\/p>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">H\u00e4r \u00e4r en snabb visuell guide som visar hur man godk\u00e4nner en \u00f6verf\u00f6ring som ny anv\u00e4ndare:<\/p>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/media.holafly.com\/sites\/42\/2026\/10\/New-user_-Accept-Transfer-pack-SV-2-1.svg\" alt=\"Om det \u00e4r en ny anv\u00e4ndare (som inte har ett Holafly-konto eller appen):\" class=\"wp-image-177141\"\/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Om personen redan har ett Holafly-konto (med ett \u00e5teranv\u00e4ndbart eSIM):<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Den \u00f6verf\u00f6rda resan tilldelas direkt till personens befintliga eSIM. Ingen extra QR-kod eller konfiguration beh\u00f6vs; det nya paketet \u00e4r redo att anv\u00e4ndas s\u00e5 snart personen anl\u00e4nder till sin destination och aktiverar det.<\/p>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">Om personen har ett \u00e4ldre eSIM (k\u00f6pt f\u00f6re den 30 september 2026):<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Resor (dagsdatapaket) kan inte kopplas till eSIM som k\u00f6pts f\u00f6re detta datum. Ist\u00e4llet skickas ett nytt \u00e5teranv\u00e4ndbart eSIM, inklusive dess QR-kod och manuella konfigurationsuppgifter, automatiskt till personen. Detta beh\u00f6ver hen <a href=\"https:\/\/esim.holafly.com\/sv\/faq\/esim-installationsguide\/sa-installerar-du-esim\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\">installera p\u00e5 sin telefon<\/mark><\/strong><\/a> som vanligt och kan anv\u00e4nda f\u00f6r denna och alla framtida resor.<\/p>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">S\u00e5 h\u00e4r ser det ut att godk\u00e4nna en \u00f6verf\u00f6ring f\u00f6r en befintlig kontoinnehavare:<\/p>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/media.holafly.com\/sites\/42\/2026\/10\/New-user_-Accept-Transfer-pack-SV-2-2.svg\" alt=\"Om det \u00e4r en ny anv\u00e4ndare (som inte har ett Holafly-konto eller appen):\" class=\"wp-image-177144\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Observera f\u00f6r avs\u00e4ndaren:<\/strong> S\u00e5 snart mottagaren godk\u00e4nner \u00f6verf\u00f6ringen f\u00f6rsvinner resan automatiskt fr\u00e5n din app och k\u00f6phistorik. Du kommer inte l\u00e4ngre att kunna se, hantera eller aktivera det datapaketet.<\/p>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Vad h\u00e4nder om mottagaren inte godk\u00e4nner \u00f6verf\u00f6ringen?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Om din medresen\u00e4r inte godk\u00e4nner \u00f6verf\u00f6ringen beh\u00f6ver du inte oroa dig f\u00f6r att f\u00f6rlora din resa:<\/p>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>E-postl\u00e4nken f\u00f6r \u00f6verf\u00f6ring \u00e4r giltig i 24 timmar. Om mottagaren inte \u00f6ppnar l\u00e4nken och godk\u00e4nner \u00f6verf\u00f6ringen inom den tiden upph\u00f6r den automatiskt att g\u00e4lla.<\/li>\n\n\n\n<li>N\u00e4r 24 timmar har g\u00e5tt \u00e5terg\u00e5r den oanv\u00e4nda resan automatiskt till ditt konto.<\/li>\n\n\n\n<li>Om du fortfarande vill ge resan till din medresen\u00e4r v\u00e4ljer du den bara igen i din app och trycker p\u00e5 <strong>\u00d6verf\u00f6r resa<\/strong> f\u00f6r att skicka en ny \u00f6verf\u00f6ringsl\u00e4nk via e-post.<\/li>\n\n\n\n<li>Du kan n\u00e4r som helst kontrollera om din \u00f6verf\u00f6ring fortfarande v\u00e4ntar eller redan har godk\u00e4nts i din Holafly-app under dina k\u00f6p.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Vad du ska g\u00f6ra om e-postmeddelandet om \u00f6verf\u00f6ring inte kommer fram<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Om din mottagare inte emot e-postmeddelandet om \u00f6verf\u00f6ringen inom n\u00e5gra minuter beh\u00f6ver du g\u00f6ra f\u00f6ljande:<\/p>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Bekr\u00e4fta mottagarens e-postadress.<\/strong> Kontrollera \u00f6verf\u00f6ringsuppgifterna i din app under <strong>K\u00f6p<\/strong>. Om e-postadressen inneh\u00e5ller ett skrivfel eller om meddelandet aldrig levererades, v\u00e4nta tills 24-timmarsl\u00e4nken g\u00e5r ut. Den ej godk\u00e4nda resan \u00e5terg\u00e5r automatiskt till ditt konto s\u00e5 att du kan \u00f6verf\u00f6ra den igen till r\u00e4tt adress.\u00a0<\/li>\n<\/ul>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">H\u00e4r \u00e4r ett exempel som visar var mottagarens e-postadress visas i Holafly-appen:&nbsp;<\/p>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/media.holafly.com\/sites\/42\/2026\/10\/App-transfer-purchase-screen-SV.svg\" alt=\"Vad du ska g\u00f6ra om e-postmeddelandet om \u00f6verf\u00f6ring inte kommer fram\" class=\"wp-image-177158\"\/><\/figure>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Be mottagaren att kontrollera sin skr\u00e4ppost- eller junk-mapp.<\/strong> Automatiserade e-postmeddelanden kan ibland hamna i skr\u00e4ppost eller fliken Kampanjer.<\/li>\n\n\n\n<li><strong>Be mottagaren att kontrollera lagringsutrymmet i sin inkorg.<\/strong> Om deras konto har n\u00e5tt sin lagringsgr\u00e4ns kan nya e-postmeddelanden inte levereras.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Kommer e-postmeddelandet om resan fortfarande inte fram?<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Ibland filtrerar e-postplattformar som Gmail, Outlook, Yahoo eller iCloud bort automatiserade meddelanden. <strong>Be mottagaren att l\u00e4gga till v\u00e5r e-postadress (<\/strong><a href=\"mailto:info@mail.holafly.com\" target=\"_blank\" rel=\"noreferrer noopener\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\">info@mail.holafly.com<\/mark><\/strong><\/a><strong>) som en kontakt i sin telefons kontaktapp<\/strong>. N\u00e4r den har sparats, v\u00e4nta tills <strong>24-timmarsf\u00f6nstret<\/strong> har passerat; resan \u00e5terg\u00e5r till ditt konto under <strong>K\u00f6p<\/strong> s\u00e5 att du kan \u00f6verf\u00f6ra den igen.<\/p>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Obs:<\/strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\"> <a href=\"mailto:info@mail.holafly.com\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>info@mail.holafly.com<\/strong><\/a> <\/mark>\u00e4r en automatisk meddelandeadress och kan inte ta emot inkommande meddelanden.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2-Flytta-ditt-eSIM-till-en-ny-telefon-Byte-av-enhet-forlust-eller-stold\"><\/span>2. Flytta ditt eSIM till en ny telefon (Byte av enhet, f\u00f6rlust eller st\u00f6ld)<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Om du nyligen har k\u00f6pt en ers\u00e4ttningstelefon, eller om din telefon har tappats bort eller stulits, kan du inte flytta ett installerat \u00e5teranv\u00e4ndbart eSIM till en annan enhet genom att radera och \u00e5terinstallera det sj\u00e4lv i telefonens inst\u00e4llningar.<\/p>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Eftersom ett installerat eSIM \u00e4r kopplat till din ursprungliga telefon kr\u00e4ver flytt av dina \u00e5terst\u00e5ende dagar och data till en ers\u00e4ttningsenhet ett snabbt profilbyte (Swap) som hanteras av v\u00e5rt supportteam.<\/p>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Kontakta v\u00e5rt team via n\u00e5gon av v\u00e5ra supportkanaler (\u00f6ppet dygnet runt) f\u00f6r att beg\u00e4ra detta profilbyte:<\/p>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Livechatt:<\/strong> Tillg\u00e4nglig i Holafly-appen, p\u00e5 v\u00e5r webbplats, Instagram och Facebook.<\/li>\n\n\n\n<li><strong>E-post:<\/strong> <a href=\"mailto:help@holafly.com\" target=\"_blank\" rel=\"noreferrer noopener\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\">help@holafly.com<\/mark><\/strong><\/a><\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-atomic-blocks-ab-columns ab-layout-columns-2 ab-2-col-wideleft\"><div class=\"ab-layout-column-wrap ab-block-layout-column-gap-0 ab-is-responsive-column\">\n<div class=\"wp-block-atomic-blocks-ab-column ab-block-layout-column\"><div class=\"ab-block-layout-column-inner\">\n<h3 class=\"wp-block-heading\">Vad h\u00e4nder n\u00e4r supporten har slutf\u00f6rt eSIM-bytet?<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>V\u00e5rt team \u00f6verf\u00f6r p\u00e5 ett s\u00e4kert s\u00e4tt alla dina \u00e5terst\u00e5ende resdagar och oanv\u00e4nd data till en ny eSIM-profil.<\/li>\n\n\n\n<li>N\u00e4r bytet \u00e4r slutf\u00f6rt slutar det gamla eSIM-kortet automatiskt att fungera p\u00e5 din tidigare enhet. Om du fortfarande har tillg\u00e5ng till den telefonen kan du helt tryggt radera det gamla eSIM-kortet fr\u00e5n dina inst\u00e4llningar.<\/li>\n\n\n\n<li>S\u00e5 snart bytet har behandlats delar v\u00e5rt supportteam din nya QR-kod direkt i chatten och skickar den till din e-post. Om du inte har en sekund\u00e4r sk\u00e4rm tillg\u00e4nglig f\u00f6r att skanna QR-koden hittar du koder f\u00f6r manuell konfiguration i e-postmeddelandet med ditt nya eSIM. Alternativt kan du installera det direkt via appen genom att f\u00f6lja stegen nedan.<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-atomic-blocks-ab-column ab-block-layout-column\"><div class=\"ab-block-layout-column-inner\" style=\"text-align:center\">\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/media.holafly.com\/sites\/1\/2024\/12\/Transfer-eSIM-pic.svg\" alt=\"How to Transfer eSIM to Another Phone?\" class=\"wp-image-277315\" style=\"width:268px;height:auto\"\/><\/figure>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">Hur du installerar ditt eSIM med Holafly-appen<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ladda ner och \u00f6ppna <strong>Holafly<\/strong>-appen p\u00e5 din nya telefon <strong>\u2192<\/strong> G\u00e5 till <strong>K\u00f6p<\/strong> <strong>\u2192<\/strong> Tryck p\u00e5 <strong>Installera<\/strong> p\u00e5 det eSIM du vill l\u00e4gga till <strong>\u2192<\/strong> V\u00e4lj <strong>Installera automatiskt<\/strong> <strong>\u2192<\/strong> Tryck p\u00e5 <strong>Installera eSIM<\/strong> <strong>\u2192<\/strong> Tryck p\u00e5 <strong>Aktivera<\/strong> f\u00f6r att starta installationen <strong>\u2192<\/strong> Tryck sedan p\u00e5 <strong>Forts\u00e4tt<\/strong> n\u00e4r sk\u00e4rmen Aktivera eSIM visas (detta steg forts\u00e4tter endast konfigurationen; ditt eSIM aktiveras inte \u00e4n).<\/li>\n<\/ul>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/media.holafly.com\/sites\/42\/2026\/10\/QR-Code-button-iPhone-installation-SV.svg\" alt=\"Hur du installerar ditt eSIM med Holafly-appen\" class=\"wp-image-177122\"\/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Ta reda p\u00e5 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