eSIMのQRコードはどのくらいで届きますか？

eSIMのQRコードは、購入後、2分以内にメールが届くようになっています。

受信フォルダにメールが表示されない場合は、迷惑メールフォルダに入ってしまっている可能性があります。10分以上経ってもコードが届かない場合は、オンラインチャットでご相談いただければ、こちらで解決いたします。

Other questions

When should I set up my eSIM?

You can wait until you arrive in the country to activate your eSIM, but please remember that you will need a Wi-Fi connection to perform the installation process

Learn more

What happens if I use up my data or exhaust the days of validity?

If you find you need more data than what your eSIM offers, the best option is to top up your eSIM card with the right amount of data for you.

Learn more

Can I use my SIM card and Holafly eSIM at the same time?

Yes. Please remember that if you leave your SIM card activated, your network provider may apply data roaming charges to make or receive phone calls, and to send or receive text messages.

Learn more

Any more questions?

If you encounter any issues during this process, feel free to reach out to us 24/7 through our Live Support chat.

Let´s talk