{"id":50628,"date":"2025-05-28T12:10:27","date_gmt":"2025-05-28T17:10:27","guid":{"rendered":"https:\/\/esim.holafly.com\/fr\/?p=50628"},"modified":"2026-10-29T13:00:55","modified_gmt":"2026-10-29T18:00:55","slug":"renouveler-prolonger-les-donnees","status":"publish","type":"post","link":"https:\/\/esim.holafly.com\/fr\/faq\/comment-utiliser-une-carte-esim\/renouveler-prolonger-les-donnees\/","title":{"rendered":"Puis-je recharger une eSIM Holafly ?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Non. Holafly n&#8217;utilise plus les recharges traditionnelles. \u00c0 la place, <strong>nous sommes pass\u00e9s \u00e0 la technologie de l&#8217;<\/strong><a href=\"https:\/\/esim.holafly.com\/fr\/faq\/comment-utiliser-une-carte-esim\/puis-je-reutiliser-mon-esim\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\">eSIM r\u00e9utilisable<\/mark><\/strong><\/a><strong> pour simplifier la gestion de votre connexion<\/strong>.<\/p>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Lorsque vous avez besoin de plus de donn\u00e9es, vous n&#8217;avez pas besoin d&#8217;installer une nouvelle eSIM. <strong>Vous pouvez ajouter des jours suppl\u00e9mentaires pour votre destination actuelle ou acheter un forfait pour votre prochain voyage directement sur la ligne d\u00e9j\u00e0 pr\u00e9sente sur votre t\u00e9l\u00e9phone<\/strong>, car tout achat effectu\u00e9 avec votre adresse e-mail d&#8217;origine sera automatiquement associ\u00e9 \u00e0 cette m\u00eame eSIM.<br><\/p>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Important :<\/strong> L&#8217;ajout de donn\u00e9es ou de jours suppl\u00e9mentaires s&#8217;applique aux achats effectu\u00e9s \u00e0 partir du 30 septembre 2026, \u00e0 l&#8217;exclusion des destinations \u00e0 usage unique (Maldives, Monaco, Y\u00e9men, Guin\u00e9e et Saint-Pierre-et-Miquelon).<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Sommaire<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/esim.holafly.com\/fr\/faq\/comment-utiliser-une-carte-esim\/renouveler-prolonger-les-donnees\/#Etapes-pour-ajouter-des-donnees-ou-des-jours-supplementaires-Application-ou-Site-web\" >\u00c9tapes pour ajouter des donn\u00e9es ou des jours suppl\u00e9mentaires (Application ou Site web)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/esim.holafly.com\/fr\/faq\/comment-utiliser-une-carte-esim\/renouveler-prolonger-les-donnees\/#Informations-importantes\" >Informations importantes<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/esim.holafly.com\/fr\/faq\/comment-utiliser-une-carte-esim\/renouveler-prolonger-les-donnees\/#Solutions-aux-problemes-courants\" >Solutions aux probl\u00e8mes courants<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Etapes-pour-ajouter-des-donnees-ou-des-jours-supplementaires-Application-ou-Site-web\"><\/span>\u00c9tapes pour ajouter des donn\u00e9es ou des jours suppl\u00e9mentaires (Application ou Site web)<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Vous pouvez ajouter des jours suppl\u00e9mentaires \u00e0 votre destination actuelle, ou acheter un voyage (forfait de donn\u00e9es quotidiennes) ou un forfait mensuel (abonnement) pour votre prochaine \u00e9tape en seulement quelques \u00e9tapes :<\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ouvrez l&#8217;<strong>application Holafly<\/strong> ou visitez <a href=\"https:\/\/esim.holafly.com\/fr\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\">holafly.com<\/mark><\/strong><\/a><strong> \u2192 <\/strong>Recherchez votre destination dans la barre de recherche intitul\u00e9e \u00ab <strong>O\u00f9 voyagez-vous ?<\/strong> \u00bb <strong>\u2192 <\/strong>S\u00e9lectionnez <strong>votre<\/strong> <strong>destination<\/strong> <strong>\u2192<\/strong> V\u00e9rifiez les Infos eSIM et la Couverture <strong>\u2192<\/strong> Indiquez le <strong>nombre de jours<\/strong> et de <strong>cartes eSIM<\/strong> dont vous avez besoin <strong>\u2192<\/strong> Appuyez sur <strong>Payer<\/strong> <strong>\u2192<\/strong> Dans Informations personnelles, <strong>saisissez bien la m\u00eame adresse e-mail que celle utilis\u00e9e pour votre premier achat<\/strong> <strong>\u2192<\/strong> S\u00e9lectionnez le <strong>mode de paiement<\/strong> de votre choix <strong>\u2192<\/strong> Et voil\u00e0\u2009! Vous \u00eates pr\u00eat \u00e0 partir\u00a0<\/li>\n<\/ul>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/media.holafly.com\/sites\/26\/2026\/09\/Add-more-days-RE-FR-1.svg\" alt=\"\u00c9tapes pour ajouter des donn\u00e9es ou des jours suppl\u00e9mentaires (Application ou Site web)\" class=\"wp-image-219810\"\/><\/figure>\n\n\n\n<div class=\"wp-block-atomic-blocks-ab-columns ab-layout-columns-2 ab-2-col-wideleft\"><div class=\"ab-layout-column-wrap ab-block-layout-column-gap-2 ab-is-responsive-column\">\n<div class=\"wp-block-atomic-blocks-ab-column ab-block-layout-column\"><div class=\"ab-block-layout-column-inner\">\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Informations-importantes\"><\/span>Informations importantes<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Laissez votre <a href=\"https:\/\/esim.holafly.com\/fr\/faq\/guide-dinstallation-esim\/comment-installer-carte-esim\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\">eSIM Holafly install\u00e9e dans votre t\u00e9l\u00e9phone<\/mark><\/strong><\/a>, m\u00eame apr\u00e8s la fin d&#8217;un forfait ou entre deux destinations. Cela vous permet d&#8217;ajouter de nouveaux voyages (forfaits de donn\u00e9es quotidiennes) ou forfaits mensuels (abonnements) sur la m\u00eame ligne sans en installer une nouvelle.<\/li>\n\n\n\n<li>Si vous achetez des jours suppl\u00e9mentaires alors que votre forfait actuel est encore actif, vos nouveaux jours seront enregistr\u00e9s et programm\u00e9s pour d\u00e9marrer automatiquement d\u00e8s que votre voyage actuel expirera.<\/li>\n\n\n\n<li>Les jours de voyage actifs (forfait de donn\u00e9es quotidiennes) s&#8217;\u00e9coulent en continu et ne peuvent pas \u00eatre mis en pause. Si vous achetez un voyage pour un nouveau pays avant la fin de votre voyage actuel (par ex. de l&#8217;Europe vers la Turquie), les deux voyages s&#8217;ex\u00e9cuteront simultan\u00e9ment <a href=\"https:\/\/esim.holafly.com\/fr\/faq\/guide-dinstallation-esim\/quand-installer-carte-esim\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\">une fois que vous serez arriv\u00e9 et connect\u00e9 au r\u00e9seau local<\/mark><\/strong><\/a>. Votre voyage pr\u00e9c\u00e9dent ne se mettra pas en pause et continuera le d\u00e9compte de ses jours restants.<\/li>\n\n\n\n<li>Si votre forfait a d\u00e9j\u00e0 expir\u00e9, votre connexion Internet s&#8217;arr\u00eatera imm\u00e9diatement. L&#8217;achat d&#8217;une recharge ou d&#8217;une destination r\u00e9active la m\u00eame eSIM imm\u00e9diatement ; assurez-vous simplement que votre ligne est activ\u00e9e et <strong>red\u00e9marrez votre t\u00e9l\u00e9phone<\/strong> pour r\u00e9tablir le service.<\/li>\n\n\n\n<li>Vous pouvez alterner entre voyages (forfait quotidien) et forfaits mensuels sur la m\u00eame eSIM r\u00e9utilisable. Les abonnements se renouvelleront automatiquement chaque mois, mais en cas d&#8217;annulation, votre eSIM reste pr\u00eate \u00e0 \u00eatre utilis\u00e9e pour des voyages classiques \u00e0 tout moment lors de votre prochain d\u00e9placement.<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-atomic-blocks-ab-column ab-block-layout-column\"><div class=\"ab-block-layout-column-inner\" style=\"text-align:center\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/media.holafly.com\/sites\/1\/2024\/11\/Top-up.svg\" alt=\"\" class=\"wp-image-274554\" style=\"aspect-ratio:1.1198958333333333;width:206px;height:auto\"\/><\/figure>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Solutions-aux-problemes-courants\"><\/span>Solutions aux probl\u00e8mes courants<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Si votre connexion Internet ne fonctionne pas apr\u00e8s l&#8217;ajout d&#8217;un nouveau forfait, essayez les \u00e9tapes suivantes :<\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>V\u00e9rifiez le statut de votre achat. <\/strong>Ouvrez l&#8217;application Holafly et v\u00e9rifiez si votre nouveau forfait ou vos jours suppl\u00e9mentaires sont indiqu\u00e9s comme <strong>\u00ab Actif \u00bb<\/strong>.&nbsp;<\/li>\n\n\n\n<li><strong>V\u00e9rifiez les param\u00e8tres de votre ligne et de l&#8217;itin\u00e9rance.<\/strong> Assurez-vous que votre eSIM Holafly est activ\u00e9e en tant que ligne de donn\u00e9es mobiles active dans les param\u00e8tres de votre appareil <a href=\"https:\/\/esim.holafly.com\/fr\/faq\/problemes-de-connexion-ou-lies-au-code-qr\/donnees-cellulaires-ne-fonctionnent-pas-iphone\/#:~:text=1.%20Configurer%20votre,des%20donn%C3%A9es.\" target=\"_blank\" rel=\"noreferrer noopener\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\">iOS<\/mark><\/strong><\/a> ou<a href=\"https:\/\/esim.holafly.com\/fr\/faq\/problemes-de-connexion-ou-lies-au-code-qr\/donnees-mobiles-ne-fonctionnent-pas-android\/#:~:text=1.%20D%C3%A9finir%20votre,l%E2%80%99eSIM%20de%20voyage)\" target=\"_blank\" rel=\"noreferrer noopener\"> <strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\">Android<\/mark><\/strong><\/a> et confirmez que l&#8217;itin\u00e9rance des donn\u00e9es est activ\u00e9e.<\/li>\n\n\n\n<li><strong>Actualisez votre connexion. <\/strong>Activez le mode Avion pendant 10 secondes puis d\u00e9sactivez-le. Si vous n&#8217;avez toujours pas de connexion, red\u00e9marrez votre t\u00e9l\u00e9phone pour forcer votre eSIM \u00e0 s&#8217;enregistrer aupr\u00e8s du r\u00e9seau local.<\/li>\n\n\n\n<li><strong>Patientez jusqu&#8217;\u00e0 5 minutes<\/strong>. L&#8217;enregistrement sur le r\u00e9seau peut prendre un instant apr\u00e8s l&#8217;atterrissage ou apr\u00e8s l&#8217;activation d&#8217;un nouveau forfait.<\/li>\n\n\n\n<li><strong>Confirmez votre e-mail d&#8217;achat. <\/strong>Assurez-vous d&#8217;avoir saisi la m\u00eame adresse e-mail lors de l&#8217;achat de l&#8217;eSIM install\u00e9e sur votre t\u00e9l\u00e9phone. Si vous avez fourni une adresse e-mail diff\u00e9rente, le voyage (forfait de donn\u00e9es quotidiennes) a \u00e9t\u00e9 envoy\u00e9 \u00e0 cet autre compte. Si ce compte ne disposait pas d&#8217;une eSIM r\u00e9utilisable, le syst\u00e8me a g\u00e9n\u00e9r\u00e9 une nouvelle eSIM (ce qui n\u00e9cessite une nouvelle installation). Vous pouvez <a href=\"https:\/\/esim.holafly.com\/fr\/faq\/guide-dinstallation-esim\/comment-transferer-esim\/\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\">transf\u00e9rer ce voyage<\/mark><\/strong><\/a> (ne s&#8217;applique pas aux forfaits mensuels) vers votre compte correct directement depuis l&#8217;application Holafly, mais v\u00e9rifiez attentivement l&#8217;adresse e-mail avant l&#8217;envoi : ce transfert est permanent et ne peut pas \u00eatre annul\u00e9.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Holafly utilise d\u00e9sormais des eSIM r\u00e9utilisables au lieu des recharges traditionnelles. D\u00e9couvrez comment ajouter des jours ou de nouvelles destinations.<\/p>\n","protected":false},"author":168,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[171],"tags":[105],"holafly_cluster":[],"class_list":["post-50628","post","type-post","status-publish","format-standard","hentry","category-comment-utiliser-une-carte-esim","tag-faq"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Puis-je recharger une eSIM Holafly ? - Holafly FAQs<\/title>\n<meta name=\"description\" content=\"Holafly utilise d\u00e9sormais des eSIM r\u00e9utilisables au lieu des recharges traditionnelles. 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