Our privacy policy

Following the principles of legality, loyalty and transparency, we provide users of our service with the following privacy policy. In HOLAFLY S.L. we treat the information you provide us with the purpose of managing the contractual relationship that binds us, manage the sending of the information you request, provide the interested parties with offers of our services and/or products of your interest and/or manage your application. Your data will be kept for the minimum time necessary for the correct provision of the…

Our terms and conditions

Please read the following information before making a purchase. Holafly is an online store that sells international data SIM cards, manufactured by third parties, for use in SIM free mobile devices compatible with the mobile networks of the country of destination. These cards may be purchased in the country of destination. When buying these cards using Holafly’s online store, clients receive the same product in a more convenient and comfortable way. Holafly will always identify the mobile provider offering the services of…

What is Holafly's refund policy?

These cancellation and return conditions apply to all purchases made through the online store esim.holafly.com without exception. Please read them carefully before making a purchase. Once you buy your eSIM you receive a confirmation email with the QR code immediately. Please note that the eSIM is a digital product, and once shipped by email Holafly cannot prevent its use. For this reason, once you have purchased your eSIM from the email you indicated in your purchase, it is no longer possible to return it or get…

How can I pay for my Holafly eSIM?

You can pay for your eSIM using Holafly's secure online store. We accept credit card, debit card, PayPal, Apple Pay and Google Pay. All payments are through our secure online payment system. Currently we only accept payments in Euros (€).