{"id":356174,"date":"2026-09-22T15:03:14","date_gmt":"2026-09-22T08:03:14","guid":{"rendered":"https:\/\/esim.holafly.com\/en-au\/?p=356174"},"modified":"2026-09-22T16:12:22","modified_gmt":"2026-09-22T09:12:22","slug":"airalo-esim-not-working","status":"publish","type":"post","link":"https:\/\/esim.holafly.com\/en-au\/blog\/airalo-esim-not-working\/","title":{"rendered":"Airalo eSIM not working? Here&#8217;s how to fix it"},"content":{"rendered":"\n<p>The most common <strong>reasons for an<\/strong> <strong>Airalo eSIM not working<\/strong> are disabled data roaming or mobile data, incorrect APN settings, and temporary network glitches. Check that your Airalo eSIM is selected for mobile data, enable data roaming if required, restart your phone, and verify your APN settings.<\/p>\n\n\n\n<p>Below, we&#8217;ll walk you through <strong>8 ways to troubleshoot an Airalo eSIM that isn&#8217;t working<\/strong>. If you&#8217;re still having problems, you can contact Airalo&#8217;s support team or consider a travel eSIM provider such as <a href=\"https:\/\/esim.holafly.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Holafly<\/a>.<\/p>\n\n\n  <div class=\"sidebar-blog banners-blog-wide invert-banner\">\n    <div\n      class=\"sidebar-blog-widget text-color-white \"\n              style=\"background-color: #E12B57\" >\n      <div>\n                              <div class=\"illustration\">\n              <img decoding=\"async\" src=\"https:\/\/media.holafly.com\/sites\/1\/2024\/11\/rating-CTA-illustration.svg\" alt=\"\">\n            <\/div>\n                        <\/div>\n      <div>\n                  <div class=\"title\">\n            <p>An eSIM you can rely on<\/p>\n          <\/div>\n                          <div class=\"description\">\n            <br \/>\nJoin over 10 million customers and get connected with our trusted, global services.<br \/>\n          <\/div>\n                                              <button class=\"btn-primary-l cta-primary\">\n              <a target=\"_blank\" href=\"https:\/\/esim.holafly.com\/\">Get a Holafly eSIM<\/a>            <\/button>\n                                <\/div>\n    <\/div>\n  <\/div>\n  \n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">In this article<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/esim.holafly.com\/en-au\/blog\/airalo-esim-not-working\/#Why-is-my-Airalo-eSIM-not-working\" >Why is my Airalo eSIM not working?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/esim.holafly.com\/en-au\/blog\/airalo-esim-not-working\/#Airalo-eSIM-not-working-Troubleshooting\" >Airalo eSIM not working: Troubleshooting<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/esim.holafly.com\/en-au\/blog\/airalo-esim-not-working\/#Airalo-eSIM-still-not-working-Try-Holafly-instead\" >Airalo eSIM still not working? Try Holafly instead<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/esim.holafly.com\/en-au\/blog\/airalo-esim-not-working\/#FAQs-Airalo-eSIM-not-working\" >FAQs: Airalo eSIM not working<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Why-is-my-Airalo-eSIM-not-working\"><\/span>Why is my Airalo eSIM not working?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Before we start going through troubleshooting steps for an <a href=\"https:\/\/esim.holafly.com\/reviews\/airalo-review\/\" target=\"_blank\" rel=\"noreferrer noopener\">Airalo eSIM<\/a> that doesn\u2019t work, let\u2019s take a look at some of the main reasons why Airalo eSIM is not working:&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>eSIM not activated properly:<\/strong> Check the SIM card settings on your phone to make sure the eSIM was added and activated properly.<\/li>\n\n\n\n<li><strong>Phone is carrier-locked:<\/strong> When you buy a phone from the carrier together with your mobile plan, it may be locked to your home carrier\u2019s network. <a href=\"https:\/\/esim.holafly.com\/faq\/compatibility\/is-my-phone-unlocked-and-able-to-use-esims\/#:~:text=Go%20to%20Settings%20%3E%20Tap%20on,means%20your%20Android%20is%20unlocked.\" target=\"_blank\" rel=\"noreferrer noopener\">Check if your phone is unlocked<\/a> before using it abroad.<\/li>\n\n\n\n<li><strong>Outdated software: <\/strong>If you haven&#8217;t updated your phone&#8217;s operating system in a while, it might be time to do so. Outdated software can lead to a number of issues with your eSIM.<\/li>\n\n\n\n<li><strong>No coverage<\/strong>: If you&#8217;ve ventured further away from the city or populated areas, the coverage may be too poor for the eSIM to work properly.<\/li>\n\n\n\n<li><strong>No data remaining:<\/strong> Why is my Airalo eSIM suddenly not working is nearly always a plan question rather than a phone question. Check whether any data remains on your Airalo plan and whether the validity period has ended. If either has run out, <a href=\"https:\/\/esim.holafly.com\/how-to\/airalo-top-up\/\" target=\"_blank\" rel=\"noreferrer noopener\">top up your Airalo eSIM<\/a> to get back online.<\/li>\n\n\n\n<li><strong>Incompatible device: <\/strong>While most modern phones are <a href=\"https:\/\/esim.holafly.com\/how-to\/esim-phones\/\" target=\"_blank\" rel=\"noreferrer noopener\">eSIM-compatible<\/a>, some older models and budget phones don&#8217;t support eSIM technology. <a href=\"https:\/\/esim.holafly.com\/how-to\/check-phone-esim-compatible\/\" target=\"_blank\" rel=\"noreferrer noopener\">Make sure your phone is eSIM-compatible<\/a> before trying to use an eSIM.<\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-atomic-blocks-ab-columns ab-layout-columns-1 one-column\"><div class=\"ab-layout-column-wrap ab-block-layout-column-gap-2 ab-is-responsive-column\">\n<div class=\"wp-block-atomic-blocks-ab-column ab-block-layout-column\"><div class=\"ab-block-layout-column-inner ab-has-custom-background-color\" style=\"padding-top:10px;padding-right:15px;padding-bottom:10px;padding-left:15px;background-color:#ebf3ff\">\n<p><strong>Disclaimer<\/strong>: The data in this article is accurate as of 22 September, 2026, and is subject to change.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Airalo-eSIM-not-working-Troubleshooting\"><\/span>Airalo eSIM not working: Troubleshooting<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Now that you know some of the main reasons for an <a href=\"https:\/\/esim.holafly.com\/how-to\/what-is-esim\/\" target=\"_blank\" rel=\"noreferrer noopener\">eSIM<\/a> not working, let&#8217;s do some Airalo eSIM not working troubleshooting. Here are 8 fixes:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Turn on your mobile data and data roaming if required<\/h3>\n\n\n\n<p>Make sure your Airalo eSIM is switched on and selected as the line for mobile data. Some Airalo eSIMs also require <a href=\"https:\/\/esim.holafly.com\/roaming\/what-is-data-roaming\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>data roaming<\/strong><\/a> to be enabled, so check the connection instructions for your specific eSIM in the Airalo app. If required, open your phone\u2019s settings, find the <strong>Data Roaming<\/strong> option, and turn it on.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Turn airplane mode on and off<\/h3>\n\n\n\n<p>Toggle <strong>airplane mode on<\/strong>, wait <strong>5-10 seconds<\/strong>, then turn it <strong>off<\/strong>. This forces your phone to reconnect and can <strong>eliminate minor network glitches,<\/strong> and can be one of the fastest ways to get back online.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. Restart your phone<\/h3>\n\n\n\n<p>By restarting your phone, you reset the network connection and the software on your phone. This can solve any minor issues or temporary errors, allowing you to enjoy a functional eSIM again.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. Check your coverage<\/h3>\n\n\n\n<p>Poor or no coverage can stop your eSIM from working. <strong>Check the signal bars<\/strong> at the top of your screen. If coverage is weak, move to a different location before troubleshooting further.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5. Update your APN settings<\/h3>\n\n\n\n<p>Your APN settings must be correct for the Airalo eSIM to work. While they\u2019re typically set up automatically during the activation process, there may be errors with the settings.&nbsp;<\/p>\n\n\n\n<p>Airalo lists the APN in the app under My eSIMs, then your eSIM, then View details. If no APN is shown there, your eSIM is set up automatically and you do not need to change anything.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">6. Manually select a mobile network<\/h3>\n\n\n\n<p>In most cases, your phone will automatically connect to a mobile network in the country you\u2019re visiting. However, <strong>sometimes choosing a different network results in a better connection<\/strong>.&nbsp;<\/p>\n\n\n\n<p>In your cellular data settings, <strong>locate the network selection menu, disable the automatic selection, then select a different network manually<\/strong>. Try out several different networks to find which one works best for you.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">7. Reset network settings<\/h3>\n\n\n\n<p>Resetting your network settings is usually a <strong>last resort option<\/strong>. It does fix some eSIM issues that the other troubleshooting steps don\u2019t, but it also <strong>deletes all network settings, including WiFi, Bluetooth, and mobile network settings<\/strong>. Therefore, <strong>only try this step if you\u2019ve tried all the steps above before.<\/strong><\/p>\n\n\n\n<p>Here\u2019s how you can reset these settings depending on the type of device you have:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>iPhone:<\/strong> Settings \u2192 General \u2192 Transfer or Reset iPhone \u2192 Reset \u2192 Reset Network Settings.<\/li>\n\n\n\n<li><strong>Android:<\/strong> Open Settings and search for <strong>\u201cReset network settings\u201d<\/strong>. The exact menu path varies by manufacturer and Android version.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">8. Contact the Airalo customer support team<\/h3>\n\n\n\n<p>If the steps above don\u2019t solve the problem, reach out to Airalo\u2019s customer support team for further assistance. They\u2019ll be able to inform you about any network or service issues that you can\u2019t fix on your own or suggest alternative troubleshooting steps.<\/p>\n\n\n\n<p><strong>Don&#8217;t <a href=\"https:\/\/esim.holafly.com\/reviews\/delete-airalo-esim\/\" target=\"_blank\" rel=\"noreferrer noopener\">delete your Airalo eSIM<\/a> while you&#8217;re troubleshooting.<\/strong> Depending on the eSIM, you may be able to reuse it or purchase a top-up, and deleting it can make it harder to reconnect. Airalo recommends keeping an eSIM installed if you still plan to use it.<\/p>\n\n\n\n<div class=\"wp-block-atomic-blocks-ab-columns ab-layout-columns-1 one-column\"><div class=\"ab-layout-column-wrap ab-block-layout-column-gap-2 ab-is-responsive-column\">\n<div class=\"wp-block-atomic-blocks-ab-column ab-block-layout-column\"><div class=\"ab-block-layout-column-inner ab-has-custom-background-color\" style=\"padding-top:10px;padding-right:15px;padding-bottom:10px;padding-left:15px;background-color:#ebf3ff\">\n<h3 class=\"wp-block-heading\">What to do if your Airalo eSIM data is not working<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Airalo eSIM not working<\/strong> <strong>on Android<\/strong>: <\/li>\n\n\n\n<li>On <strong>Google Pixel and other stock Android phones<\/strong>, open <strong>Settings \u2192 Network &amp; internet \u2192 SIMs<\/strong>, select your Airalo eSIM, and make sure it&#8217;s switched on and selected for mobile data.<br>On <strong>Samsung Galaxy phones<\/strong>, go to <strong>Settings \u2192 Connections \u2192 SIM manager<\/strong> and select your Airalo eSIM for mobile data. Enable data roaming if required by your eSIM&#8217;s connection instructions.<br><\/li>\n\n\n\n<li><strong>Airalo eSIM not working on iPhone:<\/strong> <\/li>\n\n\n\n<li>Go to <strong>Settings \u2192 Cellular<\/strong>, select your Airalo eSIM, make sure the line is turned on, and set it as your preferred line for cellular data. Enable data roaming if required by your eSIM&#8217;s connection instructions.<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/media.holafly.com\/sites\/1\/2025\/06\/turn-on-data-roaming-1-1024x576.jpg\" alt=\"turn on data roaming\" class=\"wp-image-314470\" srcset=\"https:\/\/media.holafly.com\/sites\/1\/2025\/06\/turn-on-data-roaming-1-1024x576.jpg 1024w, https:\/\/media.holafly.com\/sites\/1\/2025\/06\/turn-on-data-roaming-1-300x169.jpg 300w, https:\/\/media.holafly.com\/sites\/1\/2025\/06\/turn-on-data-roaming-1-768x432.jpg 768w, https:\/\/media.holafly.com\/sites\/1\/2025\/06\/turn-on-data-roaming-1-1536x864.jpg 1536w, https:\/\/media.holafly.com\/sites\/1\/2025\/06\/turn-on-data-roaming-1-600x338.jpg 600w, https:\/\/media.holafly.com\/sites\/1\/2025\/06\/turn-on-data-roaming-1.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Turn on data roaming using these simple steps.<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Airalo-eSIM-still-not-working-Try-Holafly-instead\"><\/span>Airalo eSIM still not working? Try Holafly instead<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Need an eSIM you can rely on? Holafly offers <a href=\"https:\/\/esim.holafly.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>travel eSIMs <\/strong><\/a><strong>in 200+ destinations with unlimited data included in every plan<\/strong> and <a href=\"https:\/\/esim.holafly.com\/plans\/\" target=\"_blank\" rel=\"noreferrer noopener\">Holafly Plans<\/a>, a <strong>monthly eSIM subscription that offers coverage in 170+ destinations with a single plan<\/strong>. All eSIMs also offer 24\/7 customer support, so you won&#8217;t be left stranded if questions or issues do arise.<\/p>\n\n\n\n<p>To top it off, Holafly stays with you through <strong><a href=\"https:\/\/esim.holafly.com\/always-on\/\" target=\"_blank\" rel=\"noreferrer noopener\">Always On<\/a>: 1 GB of built-in backup data that comes with every eSIM plan<\/strong>. Whether on a short trip, long layover, or quick border crossing, you\u2019ll be covered as long as you keep the Holafly eSIM on your device.&nbsp;Simply get any Holafly plan and never install another eSIM again.<\/p>\n\n\n\n<p>Not sure if Holafly is right for you? Check out our <a href=\"https:\/\/esim.holafly.com\/data-plans\/holafly-vs-airalo\/\" target=\"_blank\" rel=\"noreferrer noopener\">Holafly vs. Airalo<\/a> blog and compare the two side-by-side.<\/p>\n\n\n  <div class=\"sidebar-blog banners-blog-wide invert-banner\">\n    <div\n      class=\"sidebar-blog-widget text-color-white \"\n              style=\"background-color: #E12B57\" >\n      <div>\n                              <div class=\"illustration\">\n              <img decoding=\"async\" src=\"https:\/\/media.holafly.com\/sites\/1\/2024\/11\/rating-CTA-illustration.svg\" alt=\"\">\n            <\/div>\n                        <\/div>\n      <div>\n                  <div class=\"title\">\n            <p>An eSIM you can rely on<\/p>\n          <\/div>\n                          <div class=\"description\">\n            <br \/>\nJoin over 10 million customers and get connected with our trusted, global services.<br \/>\n          <\/div>\n                                              <button class=\"btn-primary-l cta-primary\">\n              <a target=\"_blank\" href=\"https:\/\/esim.holafly.com\/\">Get a Holafly eSIM<\/a>            <\/button>\n                                <\/div>\n    <\/div>\n  <\/div>\n  \n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"FAQs-Airalo-eSIM-not-working\"><\/span>FAQs: Airalo eSIM not working<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1784821395676\"><strong class=\"schema-faq-question\">Why doesn&#8217;t my Airalo eSIM work?<\/strong> <p class=\"schema-faq-answer\">An Airalo eSIM may not work if <strong>mobile data or required data-roaming settings are disabled, the APN isn&#8217;t configured correctly, the phone is connected to an unsupported network, or the plan has expired or run out of data<\/strong>. Other possible causes include an eSIM-incompatible or carrier-locked phone. Check your eSIM&#8217;s connection instructions and work through the troubleshooting steps above.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1784822489536\"><strong class=\"schema-faq-question\">Why is my eSIM activated but not working?<\/strong> <p class=\"schema-faq-answer\">If your Airalo eSIM is installed but you don&#8217;t have a connection, check that the <strong>eSIM is turned on, selected for mobile data, and that data roaming is enabled if required by your plan<\/strong>. Also check the APN and network selection settings. If the issue persists, try resetting your network settings as a last resort.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1784822504519\"><strong class=\"schema-faq-question\">Why is my Airalo showing no service?<\/strong> <p class=\"schema-faq-answer\">\u201cNo service\u201d can occur when your phone can&#8217;t connect to a supported local network or you&#8217;re outside your plan&#8217;s coverage area. Try turning <strong>airplane mode on and off<\/strong>, then manually select a network listed in your Airalo eSIM&#8217;s connection instructions.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1784822547659\"><strong class=\"schema-faq-question\">Why is my Airalo eSIM not working after top up?<\/strong> <p class=\"schema-faq-answer\">Make sure your <strong>Airalo eSIM is active and selected for mobile data<\/strong>, enable data roaming if required, and check the APN and network settings against the connection instructions for your eSIM. Restart your phone or toggle airplane mode if you still can&#8217;t connect. If the problem continues, contact Airalo support.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1784822532039\"><strong class=\"schema-faq-question\">How do I get Airalo eSIM to work?<\/strong> <p class=\"schema-faq-answer\">A top-up adds data to an eligible Airalo eSIM, but you may need to <strong>restart your phone or toggle airplane mode<\/strong> to reconnect to the network. If you don&#8217;t see a top-up option, the eSIM may not support top-ups. Check your Airalo app for the eSIM&#8217;s top-up options or contact Airalo support if the top-up isn&#8217;t reflected in your balance.<\/p> <\/div> <\/div>\n","protected":false},"excerpt":{"rendered":"<p>If your Airalo eSIM isn\u2019t working, make sure data roaming and mobile data are enabled, restart your phone, and make sure the APN settings are correct.<\/p>\n","protected":false},"author":295,"featured_media":356177,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[55],"tags":[],"holafly_cluster":[1041],"class_list":["post-356174","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-reviews"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Airalo eSIM not working? Here&#039;s how to fix it<\/title>\n<meta name=\"description\" content=\"If your Airalo eSIM isn\u2019t working, make sure data roaming and mobile data are enabled, restart your phone, and make sure the APN settings are correct.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/esim.holafly.com\/en-au\/blog\/airalo-esim-not-working\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Airalo eSIM not working? 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Check your eSIM's connection instructions and work through the troubleshooting steps above.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/esim.holafly.com\/en-au\/blog\/airalo-esim-not-working\/#faq-question-1784822489536","position":2,"url":"https:\/\/esim.holafly.com\/en-au\/blog\/airalo-esim-not-working\/#faq-question-1784822489536","name":"Why is my eSIM activated but not working?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"If your Airalo eSIM is installed but you don't have a connection, check that the <strong>eSIM is turned on, selected for mobile data, and that data roaming is enabled if required by your plan<\/strong>. Also check the APN and network selection settings. If the issue persists, try resetting your network settings as a last resort.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/esim.holafly.com\/en-au\/blog\/airalo-esim-not-working\/#faq-question-1784822504519","position":3,"url":"https:\/\/esim.holafly.com\/en-au\/blog\/airalo-esim-not-working\/#faq-question-1784822504519","name":"Why is my Airalo showing no service?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"\u201cNo service\u201d can occur when your phone can't connect to a supported local network or you're outside your plan's coverage area. Try turning <strong>airplane mode on and off<\/strong>, then manually select a network listed in your Airalo eSIM's connection instructions.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/esim.holafly.com\/en-au\/blog\/airalo-esim-not-working\/#faq-question-1784822547659","position":4,"url":"https:\/\/esim.holafly.com\/en-au\/blog\/airalo-esim-not-working\/#faq-question-1784822547659","name":"Why is my Airalo eSIM not working after top up?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Make sure your <strong>Airalo eSIM is active and selected for mobile data<\/strong>, enable data roaming if required, and check the APN and network settings against the connection instructions for your eSIM. Restart your phone or toggle airplane mode if you still can't connect. If the problem continues, contact Airalo support.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/esim.holafly.com\/en-au\/blog\/airalo-esim-not-working\/#faq-question-1784822532039","position":5,"url":"https:\/\/esim.holafly.com\/en-au\/blog\/airalo-esim-not-working\/#faq-question-1784822532039","name":"How do I get Airalo eSIM to work?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"A top-up adds data to an eligible Airalo eSIM, but you may need to <strong>restart your phone or toggle airplane mode<\/strong> to reconnect to the network. If you don't see a top-up option, the eSIM may not support top-ups. Check your Airalo app for the eSIM's top-up options or contact Airalo support if the top-up isn't reflected in your balance.","inLanguage":"en-US"},"inLanguage":"en-US"}]}},"featured_image_src":"https:\/\/media.holafly.com\/sites\/103\/2026\/08\/Airalo-eSIM-not-working-600x400.jpg","featured_image_src_square":"https:\/\/media.holafly.com\/sites\/103\/2026\/08\/Airalo-eSIM-not-working-600x600.jpg","author_info":{"display_name":"violet","author_link":"https:\/\/esim.holafly.com\/en-au\/author\/violet\/"},"_links":{"self":[{"href":"https:\/\/esim.holafly.com\/en-au\/wp-json\/wp\/v2\/posts\/356174","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/esim.holafly.com\/en-au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/esim.holafly.com\/en-au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/esim.holafly.com\/en-au\/wp-json\/wp\/v2\/users\/295"}],"replies":[{"embeddable":true,"href":"https:\/\/esim.holafly.com\/en-au\/wp-json\/wp\/v2\/comments?post=356174"}],"version-history":[{"count":8,"href":"https:\/\/esim.holafly.com\/en-au\/wp-json\/wp\/v2\/posts\/356174\/revisions"}],"predecessor-version":[{"id":356258,"href":"https:\/\/esim.holafly.com\/en-au\/wp-json\/wp\/v2\/posts\/356174\/revisions\/356258"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/esim.holafly.com\/en-au\/wp-json\/wp\/v2\/media\/356177"}],"wp:attachment":[{"href":"https:\/\/esim.holafly.com\/en-au\/wp-json\/wp\/v2\/media?parent=356174"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/esim.holafly.com\/en-au\/wp-json\/wp\/v2\/categories?post=356174"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/esim.holafly.com\/en-au\/wp-json\/wp\/v2\/tags?post=356174"},{"taxonomy":"holafly_cluster","embeddable":true,"href":"https:\/\/esim.holafly.com\/en-au\/wp-json\/wp\/v2\/holafly_cluster?post=356174"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}