{"id":350057,"date":"2026-07-23T17:31:50","date_gmt":"2026-07-23T10:31:50","guid":{"rendered":"https:\/\/esim.holafly.com\/?p=350057"},"modified":"2026-07-23T17:31:50","modified_gmt":"2026-07-23T10:31:50","slug":"woolworths-esim-not-working","status":"publish","type":"post","link":"https:\/\/esim.holafly.com\/en-au\/blog\/woolworths-esim-not-working\/","title":{"rendered":"Woolworths Mobile eSIM not working? Reasons and how to fix it"},"content":{"rendered":"\n<p>If your Woolworths Mobile eSIM is not working, it usually comes down to <strong>setup issues, device compatibility, or network settings<\/strong>. Thankfully, you can fix most common issues yourself. This guide explains the <strong>most common causes and how to fix them step by step.<\/strong><\/p>\n\n\n\n<p>Everyday Mobile is the rebranded mobile service previously known as Woolworths Mobile. While the setup process is designed to be straightforward, some users may run into connection problems after activating an eSIM or moving it to a new phone. For a fuller overview of plans, setup, and limitations, check out Woolworths Mobile eSIM review.<\/p>\n\n\n\n<p>If your connection still doesn\u2019t work after troubleshooting, you may want to consider alternatives like <a href=\"https:\/\/esim.holafly.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Holafly eSIM<\/strong><\/a> for reliable connectivity and near-worldwide coverage.<\/p>\n\n\n  <div class=\"sidebar-blog banners-blog-wide invert-banner\">\n    <div\n      class=\"sidebar-blog-widget text-color-white \"\n              style=\"background-color: #E12B57\" >\n      <div>\n                              <div class=\"illustration\">\n              <img decoding=\"async\" src=\"https:\/\/media.holafly.com\/sites\/1\/2024\/11\/rating-CTA-illustration.svg\" alt=\"\">\n            <\/div>\n                        <\/div>\n      <div>\n                  <div class=\"title\">\n            <p>An eSIM you can rely on<\/p>\n          <\/div>\n                          <div class=\"description\">\n            <br \/>Join over 10 million Holafly customers and get connected with our trusted, global services.<br \/>          <\/div>\n                                              <button class=\"btn-primary-l cta-primary\">\n              <a target=\"_blank\" href=\"https:\/\/esim.holafly.com\/\">Buy eSIM<\/a>            <\/button>\n                                <\/div>\n    <\/div>\n  <\/div>\n  \n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">In this article<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/esim.holafly.com\/en-au\/blog\/woolworths-esim-not-working\/#Why-is-my-Woolworths-Mobile-eSIM-not-working\" >Why is my Woolworths Mobile eSIM not working?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/esim.holafly.com\/en-au\/blog\/woolworths-esim-not-working\/#How-to-fix-a-Woolworths-Mobile-eSIM\" >How to fix a Woolworths Mobile eSIM<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/esim.holafly.com\/en-au\/blog\/woolworths-esim-not-working\/#Choose-Holafly-for-peace-of-mind-as-you-travel\" >Choose Holafly for peace of mind as you travel<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Why-is-my-Woolworths-Mobile-eSIM-not-working\"><\/span>Why is my Woolworths Mobile eSIM not working?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>If your Woolworths Mobile <a href=\"https:\/\/esim.holafly.com\/how-to\/esim-not-working\/\" target=\"_blank\" rel=\"noreferrer noopener\">eSIM is not working<\/a>, it is usually caused by one of a few <strong>common setup or network problems<\/strong>. These problems can look slightly different depending on your device.&nbsp;<\/p>\n\n\n\n<p>For example, Woolworths Mobile eSIM not working on <strong>iPhone<\/strong> often comes down to the <strong>wrong line being selected for mobile data, or data roaming being switched off<\/strong>. With Android devices, Woolworths Mobile eSIM not working on <strong>Samsung<\/strong> can be linked to <strong>SIM manager settings or APN details<\/strong>.<\/p>\n\n\n\n<p>Here are the most common reasons, and we will walk through how to fix each one step by step in the next section:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Your device does not support eSIM<\/strong>: Some phones and older models do not have eSIM capability, so the eSIM cannot be activated.<\/li>\n\n\n\n<li><strong>Mobile data or data roaming is turned off<\/strong>: If mobile data is off, or your device won\u2019t be able to use data on the eSIM line, you may see a signal but no internet.<\/li>\n\n\n\n<li><strong>The local network is not connecting automatically<\/strong>: Your phone may fail to select the best network automatically, especially after installation or when switching devices, and may need manual network selection.<\/li>\n\n\n\n<li><strong>Incorrect or outdated APN settings<\/strong>: If the APN is missing or wrong, your eSIM can connect to a mobile network but still fail to load data.<\/li>\n\n\n\n<li><strong>The eSIM QR code has already been used<\/strong>: Woolworths Mobile eSIM QR codes are single-use. If you have already scanned it once, you will usually need to request a replacement through the Everyday Mobile app or support.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How-to-fix-a-Woolworths-Mobile-eSIM\"><\/span>How to fix a Woolworths Mobile eSIM<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Work through the steps below in order. After each change, wait a minute or two to see if your eSIM connects and mobile data starts working.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Check if your device supports eSIMs<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>iPhone<\/strong>: Settings &gt; General &gt; About. Look for EID or Available SIM.<\/li>\n\n\n\n<li><strong>Samsung\/Android<\/strong>: Settings &gt; Connections &gt; SIM manager. Look for Add eSIM.<\/li>\n<\/ul>\n\n\n\n<p>Alternatively, check out our list of <a href=\"https:\/\/esim.holafly.com\/how-to\/esim-phones\/\" target=\"_blank\" rel=\"noreferrer noopener\">eSIM-compatible phones<\/a> to help you confirm whether or not your device supports eSIM technology.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Restart your phone after eSIM installation<\/h3>\n\n\n\n<p>Restart your phone, then <strong>wait 1 to 2 minutes<\/strong> for the network to reconnect. This fixes many no service or stuck connecting issues after installation or transfer.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Turn on data roaming<\/h3>\n\n\n\n<p>Data roaming must be turned on for your eSIM to work with Woolworths Mobile international roaming when traveling abroad. Here\u2019s how you can do it depending on your device.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>iPhone<\/strong>: Settings &gt; Mobile &gt; Mobile Data Options &gt; Data Roaming.<\/li>\n\n\n\n<li><strong>Samsung\/Android:<\/strong> Settings &gt; Connections &gt; Mobile networks &gt; Data roaming.<\/li>\n<\/ul>\n\n\n\n<p>Then check your eSIM is set as the line for mobile data:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>iPhone<\/strong>: Settings &gt; Mobile &gt; Mobile Data.<\/li>\n\n\n\n<li><strong>Samsung\/Android<\/strong>: Settings &gt; Connections &gt; SIM manager (Preferred SIM for data).<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/media.holafly.com\/sites\/1\/2025\/06\/How-to-turn-on-data-roaming-1024x576.jpg\" alt=\"How to turn on data roaming\" class=\"wp-image-315337\" srcset=\"https:\/\/media.holafly.com\/sites\/1\/2025\/06\/How-to-turn-on-data-roaming-1024x576.jpg 1024w, https:\/\/media.holafly.com\/sites\/1\/2025\/06\/How-to-turn-on-data-roaming-300x169.jpg 300w, https:\/\/media.holafly.com\/sites\/1\/2025\/06\/How-to-turn-on-data-roaming-768x432.jpg 768w, https:\/\/media.holafly.com\/sites\/1\/2025\/06\/How-to-turn-on-data-roaming-1536x864.jpg 1536w, https:\/\/media.holafly.com\/sites\/1\/2025\/06\/How-to-turn-on-data-roaming-600x338.jpg 600w, https:\/\/media.holafly.com\/sites\/1\/2025\/06\/How-to-turn-on-data-roaming.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">How to turn on data roaming on Android<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Enable and disable Airplane Mode<\/h3>\n\n\n\n<p><strong>Turn Airplane Mode on for 30 seconds, then turn it off<\/strong>. This forces a fresh connection to the network.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Manually select a local network in settings<\/h3>\n\n\n\n<p>If the phone is not connecting automatically or the connection is poor, you can manually select a different network to connect to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>iPhone<\/strong>: Settings &gt; Mobile &gt; Network Selection &gt; turn off Automatic, then choose a network.<\/li>\n\n\n\n<li><strong>Samsung\/Android<\/strong>: Settings &gt; Connections &gt; Mobile networks &gt; Network operators &gt; turn off Automatic, then choose a network.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/media.holafly.com\/sites\/1\/2024\/12\/activating-airplane-mode-on-android-devices-1024x576.jpg\" alt=\"Activating airplane mode on android devices\" class=\"wp-image-281579\" srcset=\"https:\/\/media.holafly.com\/sites\/1\/2024\/12\/activating-airplane-mode-on-android-devices-1024x576.jpg 1024w, https:\/\/media.holafly.com\/sites\/1\/2024\/12\/activating-airplane-mode-on-android-devices-300x169.jpg 300w, https:\/\/media.holafly.com\/sites\/1\/2024\/12\/activating-airplane-mode-on-android-devices-768x432.jpg 768w, https:\/\/media.holafly.com\/sites\/1\/2024\/12\/activating-airplane-mode-on-android-devices-1536x864.jpg 1536w, https:\/\/media.holafly.com\/sites\/1\/2024\/12\/activating-airplane-mode-on-android-devices-600x338.jpg 600w, https:\/\/media.holafly.com\/sites\/1\/2024\/12\/activating-airplane-mode-on-android-devices.jpg 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Activating airplane mode on android devices.<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Update or reset your APN settings<\/h3>\n\n\n\n<p>If you have a signal but no data, check your APN settings:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>iPhone<\/strong>: Settings &gt; Mobile &gt; Mobile Data Network<\/li>\n\n\n\n<li><strong>Samsung\/Android<\/strong>: Settings &gt; Connections &gt; Mobile networks &gt; Access Point Names<\/li>\n<\/ul>\n\n\n\n<p>If you are unsure, try <strong>resetting to the default first<\/strong>. If it still fails, use the APN details provided by Everyday Mobile support.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"577\" src=\"https:\/\/media.holafly.com\/sites\/1\/2024\/01\/APN-settings-Phone-1024x577.jpg\" alt=\"Check APN setting on iPhone. \" class=\"wp-image-303812\" srcset=\"https:\/\/media.holafly.com\/sites\/1\/2024\/01\/APN-settings-Phone-1024x577.jpg 1024w, https:\/\/media.holafly.com\/sites\/1\/2024\/01\/APN-settings-Phone-300x169.jpg 300w, https:\/\/media.holafly.com\/sites\/1\/2024\/01\/APN-settings-Phone-768x433.jpg 768w, https:\/\/media.holafly.com\/sites\/1\/2024\/01\/APN-settings-Phone-1536x865.jpg 1536w, https:\/\/media.holafly.com\/sites\/1\/2024\/01\/APN-settings-Phone-600x338.jpg 600w, https:\/\/media.holafly.com\/sites\/1\/2024\/01\/APN-settings-Phone.jpg 1900w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Check APN setting on iPhone. <\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Reset your network settings<\/h3>\n\n\n\n<p>If nothing else works, reset network settings:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>iPhone<\/strong>: Settings &gt; General &gt; Transfer or Reset iPhone &gt; Reset &gt; Reset Network Settings<\/li>\n\n\n\n<li><strong>Samsung\/Android<\/strong>: Settings &gt; General management &gt; Reset &gt; Reset network settings<\/li>\n<\/ul>\n\n\n\n<p>Keep in mind that doing so <strong>refreshes all network settings, including WiFi, Bluetooth, and mobile data<\/strong>. This means you\u2019ll have to reconnect any WiFi networks and Bluetooth devices manually after refreshing the settings.<\/p>\n\n\n\n<p>If your Woolworths Mobile eSIM is still not working, <strong>contact Everyday Mobile from Woolworths support through the app<\/strong>, especially if you need a replacement eSIM because your QR code has already been used.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Choose-Holafly-for-peace-of-mind-as-you-travel\"><\/span>Choose Holafly for peace of mind as you travel<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>If you need data quickly for travel, switching to a more travel-focused option can save time and frustration. A <strong>travel eSIM from <\/strong><a href=\"https:\/\/esim.holafly.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Holafly<\/strong><\/a> offers a <strong>simple setup, unlimited data, and reliable coverage<\/strong> for international trips, so you can connect soon after you arrive without manual configuration.<\/p>\n\n\n\n<p>Holafly provides coverage in <strong>over 200 destinations with unlimited data<\/strong>, including Australia. You can browse plans in the <a href=\"https:\/\/esim.holafly.com\/shop\/\" target=\"_blank\" rel=\"noreferrer noopener\">Holafly eSIM shop<\/a> or choose a dedicated <a href=\"https:\/\/esim.holafly.com\/esim-australia\/\" target=\"_blank\" rel=\"noreferrer noopener\">eSIM for Australia<\/a> for local connectivity.<\/p>\n\n\n  <div class=\"sidebar-blog banners-blog-wide invert-banner\">\n    <div\n      class=\"sidebar-blog-widget text-color-white \"\n              style=\"background-color: #E12B57\" >\n      <div>\n                              <div class=\"illustration\">\n              <img decoding=\"async\" src=\"https:\/\/media.holafly.com\/sites\/1\/2024\/11\/locked-CTA-illustration.svg\" alt=\"\">\n            <\/div>\n                        <\/div>\n      <div>\n                  <div class=\"title\">\n            <p>Get an unlimited data eSIM<\/p>\n          <\/div>\n                          <div class=\"description\">\n            <br \/>Use code MYESIMNOW5 for 5% off at checkout<br \/>          <\/div>\n                                              <button class=\"btn-primary-l cta-primary\">\n              <a target=\"_blank\" href=\"https:\/\/esim.holafly.com\/\">Explore Holafly eSIMs<\/a>            <\/button>\n                                <\/div>\n    <\/div>\n  <\/div>\n  \n","protected":false},"excerpt":{"rendered":"<p>Woolworths Mobile eSIM not working? Learn why and how to fix it with simple steps for iPhone and Samsung, plus QR code and APN tips.<\/p>\n","protected":false},"author":357,"featured_media":350061,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[55],"tags":[],"class_list":["post-350057","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-reviews"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Woolworths Mobile eSIM not working? Reasons and how to fix it - Holafly<\/title>\n<meta name=\"description\" content=\"Woolworths Mobile eSIM not working? 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