{"id":346964,"date":"2026-07-23T17:32:06","date_gmt":"2026-07-23T10:32:06","guid":{"rendered":"https:\/\/esim.holafly.com\/?p=346964"},"modified":"2026-07-23T17:32:06","modified_gmt":"2026-07-23T10:32:06","slug":"dodo-esim-not-working","status":"publish","type":"post","link":"https:\/\/esim.holafly.com\/en-au\/blog\/dodo-esim-not-working\/","title":{"rendered":"Dodo eSIM not working? Quick fixes for iPhone &amp; Android"},"content":{"rendered":"\n<p>Are you having trouble using your Dodo eSIM? There are very common reasons for the Dodo eSIM not working issue, from phone compatibility to activation error or APN settings, all of which can be fixed with a few quick taps on your screen.&nbsp;<\/p>\n\n\n\n<p>This guide will help you identify and fix this issue with a few simple steps.<\/p>\n\n\n\n<p>In the end, if you still have a problem with your Dodo eSIM, you will have an alternative like <a href=\"https:\/\/esim.holafly.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Holafly eSIM<\/strong><\/a>, with <strong>unlimited data and 24\/7 customer support who are available to keep you connected in all your international trips.<\/strong><\/p>\n\n\n  <div class=\"sidebar-blog banners-blog-wide invert-banner\">\n    <div\n      class=\"sidebar-blog-widget text-color-white \"\n              style=\"background-color: #E12B57\" >\n      <div>\n                              <div class=\"illustration\">\n              <img decoding=\"async\" src=\"https:\/\/media.holafly.com\/sites\/1\/2024\/11\/scanning-CTA-illustration.svg\" alt=\"\">\n            <\/div>\n                        <\/div>\n      <div>\n                  <div class=\"title\">\n            <p>Get connected from anywhere<\/p>\n          <\/div>\n                          <div class=\"description\">\n            <br \/>\nBuy your eSIM no matter where you are. All you need is an internet connection.<br \/>\n          <\/div>\n                                              <button class=\"btn-primary-l cta-primary\">\n              <a target=\"_blank\" href=\"https:\/\/esim.holafly.com\/\">Buy a Holafly eSIM<\/a>            <\/button>\n                                <\/div>\n    <\/div>\n  <\/div>\n  \n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">In this article<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/esim.holafly.com\/en-au\/blog\/dodo-esim-not-working\/#Why-is-your-Dodo-eSIM-not-working\" >Why is your Dodo eSIM not working?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/esim.holafly.com\/en-au\/blog\/dodo-esim-not-working\/#How-to-fix-Dodo-eSIM-issues\" >How to fix Dodo eSIM issues<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/esim.holafly.com\/en-au\/blog\/dodo-esim-not-working\/#Cant-fix-your-Dodo-eSIM-Stay-connected-with-Holafly\" >Can\u2019t fix your Dodo eSIM? Stay connected with Holafly<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Why-is-your-Dodo-eSIM-not-working\"><\/span>Why is your Dodo eSIM not working?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>There are very common reasons <a href=\"https:\/\/esim.holafly.com\/how-to\/esim-not-working\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>why eSIM may not be working<\/strong><\/a>, whether it\u2019s <a href=\"https:\/\/esim.holafly.com\/reviews\/dodo-esim-australia\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Dodo eSIM<\/strong><\/a> or other providers. You can easily fix this problem without needing any technical knowledge.<\/p>\n\n\n\n<p>Possible reasons include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your phone doesn\u2019t support eSIM.<\/li>\n\n\n\n<li>Dodo eSIM activation failed.<\/li>\n\n\n\n<li>Dodo eSIM QR code expired or already used.<\/li>\n\n\n\n<li>Mobile data is turned off.<\/li>\n\n\n\n<li>No network connection or incorrect network selection.<\/li>\n\n\n\n<li>APN settings are missing or incorrect.<\/li>\n\n\n\n<li>eSIM was deleted accidentally.<\/li>\n\n\n\n<li>iPhone software or carrier settings are not updated.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How-to-fix-Dodo-eSIM-issues\"><\/span>How to fix Dodo eSIM issues<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Fixing Dodo eSIM not working issue is often very easy. Follow these steps to identify the issue and then use the troubleshooting guide specific to your device.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Check if your device supports eSIM<\/h3>\n\n\n\n<p>The most common problem why Dodo eSIM is not working is your device. Check if you have an <a href=\"https:\/\/esim.holafly.com\/how-to\/esim-phones\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>eSIM-compatible phone<\/strong><\/a>.&nbsp;<\/p>\n\n\n\n<p><strong>For iPhone<\/strong><\/p>\n\n\n\n<p><strong>eSIM is supported on all iPhone XS, iPhone XR, and all newer models.<\/strong> Even with a compatible device, you need to make sure your phone is unlocked. So, follow these steps:&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to <strong>Settings &gt; General &gt; About &gt; Network Locks.&nbsp;<\/strong><\/li>\n\n\n\n<li>You should see <strong>\u201cNo SIM restrictions\u201d, which means your iPhone is unlocked<\/strong> and can use eSIMs.<\/li>\n\n\n\n<li>To make sure if your iPhone supports eSIM, go to <strong>Settings &gt; Cellular &gt; Add Cellular Plan<\/strong> and look for \u201cAdd eSIM\u201d.<\/li>\n<\/ol>\n\n\n\n<p><strong>For Android&nbsp;<\/strong><\/p>\n\n\n\n<p>Settings options can vary by Android brand. While the exact names of these options might differ, the general procedures will apply to most devices.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to <strong>Settings &gt; Network &amp; Internet or Connections.&nbsp;<\/strong><\/li>\n\n\n\n<li>Select <strong>SIMs or SIM Card Manager.&nbsp;<\/strong><\/li>\n\n\n\n<li>Look for an option like <strong>Add eSIM, Download SIM, or Add Mobile Plan.<\/strong>&nbsp;<\/li>\n\n\n\n<li>If you find this option, your phone supports eSIM.&nbsp;<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">Check if your Dodo eSIM QR code has expired&nbsp;<\/h3>\n\n\n\n<p>After purchasing a Dodo eSIM, you&#8217;ll receive its profile via a QR code, which becomes invalid after scanning. So, if you delete the eSIM, you can\u2019t use the same QR code to activate it again.&nbsp;<\/p>\n\n\n\n<p><strong>How to fix:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Request a new eSIM and QR code <\/strong>from Dodo customer support.<\/li>\n\n\n\n<li><strong>Reinstall the new eSIM<\/strong> on your device.&nbsp;<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Turn on mobile data and data roaming<\/h3>\n\n\n\n<p>Make sure the <a href=\"https:\/\/esim.holafly.com\/roaming\/what-is-data-roaming\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>data roaming<\/strong><\/a> is enabled on the phone.\u00a0<\/p>\n\n\n\n<p><strong>On iPhone:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Go to <strong>Settings &gt; Mobile Data.<\/strong><\/li>\n\n\n\n<li>Select eSIM.<\/li>\n\n\n\n<li>Turn Data Roaming on.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p><strong>On Android:&nbsp;<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Go to <strong>Settings &gt; Connections or Network &amp; Internet &gt; Mobile Network.<\/strong><\/li>\n\n\n\n<li>Select eSIM<\/li>\n\n\n\n<li>Turn Data Roaming on.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/media.holafly.com\/sites\/1\/2025\/06\/turn-on-data-roaming-1-1024x576.jpg\" alt=\"turn on data roaming\" class=\"wp-image-314470\" srcset=\"https:\/\/media.holafly.com\/sites\/1\/2025\/06\/turn-on-data-roaming-1-1024x576.jpg 1024w, https:\/\/media.holafly.com\/sites\/1\/2025\/06\/turn-on-data-roaming-1-300x169.jpg 300w, https:\/\/media.holafly.com\/sites\/1\/2025\/06\/turn-on-data-roaming-1-768x432.jpg 768w, https:\/\/media.holafly.com\/sites\/1\/2025\/06\/turn-on-data-roaming-1-1536x864.jpg 1536w, https:\/\/media.holafly.com\/sites\/1\/2025\/06\/turn-on-data-roaming-1-600x338.jpg 600w, https:\/\/media.holafly.com\/sites\/1\/2025\/06\/turn-on-data-roaming-1.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Follow these simple steps to enable roaming on your iPhone.<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Enable and disable Airplane Mode<\/h3>\n\n\n\n<p>Sometimes the reason for a Dodo eSIM not working is a temporary network glitch. In this case, <strong>enabling and disabling <\/strong><a href=\"https:\/\/esim.holafly.com\/internet\/airplane-mode\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Airplane Mode<\/strong><\/a><strong> can fix your issue.&nbsp;<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Turn on Airplane Mode.<\/li>\n\n\n\n<li>Wait for 30 seconds.<\/li>\n\n\n\n<li>Turn it off.&nbsp;<\/li>\n\n\n\n<li>Restart your phone.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Manually select a local network<\/h3>\n\n\n\n<p>Some phones may not automatically connect to the best available partner network. In this case, you need to select a local network manually.&nbsp;<\/p>\n\n\n\n<p><strong>For iPhone:&nbsp;<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Go to <strong>Settings &gt; Mobile Data &gt; Network Selection.<\/strong><\/li>\n\n\n\n<li>Turn Automatic network selection off.<\/li>\n\n\n\n<li>Let your phone scan available networks.<\/li>\n\n\n\n<li>Select a network from the list.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p><strong>For Android:&nbsp;<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Go to <strong>Settings &gt; Connections or Network &amp; Internet &gt; Mobile Network.&nbsp;<\/strong><\/li>\n\n\n\n<li>Select <strong>Network Operators and turn off Select Automatically.<\/strong><\/li>\n\n\n\n<li>Wait until your phone finds available networks.&nbsp;<\/li>\n\n\n\n<li>Select a network from the list.&nbsp;<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Update or reset your APN settings<\/h3>\n\n\n\n<p>APN controls how your phone connects to your carrier\u2019s network. <strong>Mobile data may not work if the <\/strong><a href=\"https:\/\/esim.holafly.com\/faq\/esim-setup-guide\/apn-setup-holafly-esims\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>APN setting<\/strong><\/a><strong> is incorrect.<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The correct APN settings should be emailed to you together with the activation QR code for your eSIM. After setup, make sure the ones on your phone match the settings provided by Dodo.<\/li>\n<\/ul>\n\n\n\n<p>Restart your phone after changing APN settings.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Reset your network settings<\/h3>\n\n\n\n<p>Resetting network settings can clear hidden misconfigurations and fix wrong settings. This should be a last-resort, as resetting network settings also resets all other connections, such as WiFi and Bluetooth.<\/p>\n\n\n\n<p><strong>iPhone:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Go to <strong>Settings &gt; General &gt; Transfer or Reset iPhone.&nbsp;<\/strong><\/li>\n\n\n\n<li>Select <strong>Reset Network Settings.<\/strong><\/li>\n<\/ul>\n\n\n\n<p><strong>Android:&nbsp;<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Go to <strong>Settings &gt; General Management or System.<\/strong><\/li>\n\n\n\n<li>Select <strong>Reset Network Settings<\/strong>.&nbsp;<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Contact customer support<\/h3>\n\n\n\n<p>If you find Dodo eSIM troubleshooting difficult or can\u2019t fix the problem, you can contact Dodo customer support. They can help you discover the reason why your eSIM is not working and fix it.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/media.holafly.com\/sites\/1\/2026\/03\/Holafly-japan-esim-1024x576.jpg\" alt=\"\" class=\"wp-image-346967\" srcset=\"https:\/\/media.holafly.com\/sites\/1\/2026\/03\/Holafly-japan-esim-1024x576.jpg 1024w, https:\/\/media.holafly.com\/sites\/1\/2026\/03\/Holafly-japan-esim-300x169.jpg 300w, https:\/\/media.holafly.com\/sites\/1\/2026\/03\/Holafly-japan-esim-768x432.jpg 768w, https:\/\/media.holafly.com\/sites\/1\/2026\/03\/Holafly-japan-esim-1536x864.jpg 1536w, https:\/\/media.holafly.com\/sites\/1\/2026\/03\/Holafly-japan-esim.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Choose any destination plan, like Japan, on the Holafly app and enjoy unlimited data with fast, easy checkout.<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Cant-fix-your-Dodo-eSIM-Stay-connected-with-Holafly\"><\/span>Can\u2019t fix your Dodo eSIM? Stay connected with Holafly<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>If you&#8217;re still experiencing issues with Dodo eSIM not working, <a href=\"https:\/\/esim.holafly.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Holafly eSIM<\/strong><\/a> is a reliable alternative. With<strong> unlimited data, transparent pricing, flexible plans, and reliable coverage in 200+ destinations, <\/strong>Holafly helps you stay connected wherever you go.&nbsp;<\/p>\n\n\n\n<p>The <strong>24\/7 customer support is always ready to assist you in activating and using your eSIM seamlessly.<\/strong><\/p>\n\n\n  <div class=\"sidebar-blog banners-blog-wide invert-banner\">\n    <div\n      class=\"sidebar-blog-widget text-color-white \"\n              style=\"background-color: #E12B57\" >\n      <div>\n                              <div class=\"illustration\">\n              <img decoding=\"async\" src=\"https:\/\/media.holafly.com\/sites\/1\/2024\/11\/instructions-CTA-illustration.svg\" alt=\"\">\n            <\/div>\n                        <\/div>\n      <div>\n                  <div class=\"title\">\n            <p>eSIMs for every destination<\/p>\n          <\/div>\n                          <div class=\"description\">\n            <br \/>\nGet eSIMs for 200+ destinations with Holafly, keeping you connected wherever you go.<br \/>\n          <\/div>\n                                              <button class=\"btn-primary-l cta-primary\">\n              <a target=\"_blank\" href=\"https:\/\/esim.holafly.com\/\">Get your Holafly eSIM<\/a>            <\/button>\n                                <\/div>\n    <\/div>\n  <\/div>\n  \n","protected":false},"excerpt":{"rendered":"<p>What are the reasons Dodo eSIM not working? Find out how to fix this problem, including checking phone compatibility to changing APN or network settings.<\/p>\n","protected":false},"author":295,"featured_media":346966,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[55],"tags":[],"class_list":["post-346964","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-reviews"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Dodo eSIM not working? Quick fixes for iPhone &amp; Android - Holafly<\/title>\n<meta name=\"description\" content=\"What are the reasons Dodo eSIM not working? 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